Review (August 2025)
Create your online store w/ a free 14-day trial of our award-winning ecommerce software. shown to sell 4x more than other hosted shopping carts!
40M
Estimated Revenue
417.62k
Website Visitors
2.7/5
Trustpilot Score
What do we know about Volusion?
Estimated Revenue (2020)
$40M
Total Funding
$90M
Total Employees
180
Founded
1999
Industry
Internet
Last Funding Date
Series A Jan 2015
Location
Austin, United States
About
Volusion: Create your online store w/ a FREE 14-day trial of our award-winning ecommerce software. Shown to sell 4x more than other hosted shopping carts!
What is Volusion's Revenue?
Volusion's estimated revenue for 2024 is $40M.
What does Volusion do?
Volusion is an all-in-one ecommerce solution offering 24/7 support to proactively help entrepreneurs build and manage successful online businesses. Since 1999, our dedicated team of developers, marketers, designers, and technical support experts have been passionate about helping merchants operate and grow their stores, whether startup- or enterprise-level. Two decades later, Volusion has earned dozens of accolades and powered over 180,000 successful online businesses.
What are the monthly traffic metrics for Volusion?
6/mo Traffic Growth
-16.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
418k
Time on Site
1.4Mins
Pages per Visit
2.0
Bounce Rate
66%
How fast is Volusion growing?
Volusion has grown by -14.0% in the last 6 months according to SimilarWeb.
How do people interact with Volusion?
Last month, Volusion received 418k visitors who spent an average of 1.4 minutes on the website and visited 2.0 different pages per session. Overall, 66% of people bounce on the first visit.
How do people find Volusion?
102.5k people (25%) visit Volusion directly. 204.7k (49%) people search for them in Google. Whereas, 6.1k (1%) discover Volusion through Facebook, Reddit, and YouTube. 677.9 (0%) visitors come from Volusion's email newsletters. Finally, 859.1 (0.2%) people come from affiliates and or paid referrals.
Who uses Volusion?
Volusion's top market is the United States and they receive 228.8k (54.8%) people.Then the 2nd is India with 22k (5.3%).The 3rd is is Canada with 17.3k (4.1%).
Traffic Growth (last 6 months)
What do Volusion's customers say about them?
Review Score
2.7/5
Total Reviews
373
Info
Volusion5 Star
10.0%
4 Star
0.0%
3 Star
10.0%
2 Star
25.0%
1 Star
55.0%
Read reviews that mention
Elena Marques
This Website is heading to extinction!
Reviewed on 2021-03-18T18:23:56
Have used this platform and through the years it got worse and worse. They will do updates and ends up making a problem on our site.They never fix what they broke. Talking to their tech support is utterly useless, like talking to a wall. Stay away from this dinosaur. I am glad our shopify site is done now. Good Riddance Volusion!
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Laura
Predatory! Stay away!
Reviewed on 2021-02-05T00:48:41
Stay far, far away from this predatory company. They have a salesperson on the phone say you can get a reduced rate on a month trial,but you can’t pay over the phone. You have to go online and pay for your one month. Then....two years later....surprise! They’ve been getting you for $299 a month! “Oh, that was in the terms when you went online an paid for your one month.” Except you didn’t see the terms, because as far as you were concerned, it was just a one month payment, as the guy said on the phone. Sorry! Womp, womp! “Oh, you didn’t get *nothing* for your $7,000. You got our valuable marketing emails in your spam folder!” The kicker is, it literally takes two hours, multiple chats and emails, and a scheduled live phone call with a rep to get them to cancel their free money pipeline.
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Asa Baum
DON'T EVEN CONSIDER THEM!
Reviewed on 2020-12-16T10:58:44
I would like to echo many others that have had a poor experience with Volusion.
Don't go near them with a bargepole is my best advice.
The system is so restrictive that many integrations don't work.We had an issue with the checkout failing to complete many orders after months of getting nowhere we moved to Wordpress / WooCommerce.
We were paying around £150-£200 per month and after receiving a call they informed us that our fees would raise to £1500 in 2 weeks time. Funny how this occurred just after they filed for category 11 bankruptcy and told everyone not to worry.
I guess they don't need to worry on the short-term if they start charging clients 10x as much to make up their losses. It won't last long though, no-one new will join and all existing clients being ripped off will leave.
This is a commercial scam, DO NOT JOIN THEIR GAME
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Vitharnsak Bhokanandh
outdated
Reviewed on 2020-11-16T16:36:52
outdated, slow and in-flexible. Also lots of hidden charges, auto contract sign ups etc.was with them for a number years until they suddenly charged me $1500pm (normally about $300 pm) which prompted me to exit immediately. They claim the normal standard charge is $2000pm which is simply extortion for this kinda service, then offer ridiculous discount, by the end they offered me $600 pm which was still overpriced.
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J.H.
The only reason I am giving Volusion a…
Reviewed on 2020-06-08T02:54:31
The only reason I am giving Volusion a second star is due to their customer support team.I have created four websites using Volusion V1 since 2011, and up until a couple of years ago, there were a few issues, but nothing major.
The monthly cost is exorbitant running several thousands of dollars every month. They nickel and dime you to death on data, newsletters and Fraud detection. We have cut many of their overpriced services out and run our email trough Google.
It's a closed source platform, and there aren't many developers writing third party apps to increase it's limited functionality. It's difficult to get anything to work properly within this platform without it creating a conflict. The over bloated coding is slow and error prone. I've run into issues with product creation and inventory that I would never believe could happen only to be told s that "this is a known issue (bug)" that has existed for years, but they have never been able to correct it.
Since they transferred their hosting to Google Cloud services we have had nothing but major headaches and serious problems. Mostly involving payment processing and the SSL certificate. The cart is NOT USER FRIENDLY, and makes the check out process difficult, tedious and error prone even when it does work. For every customer who contacted us reporting an inability to complete their sale I am sure there were at least 50 others that never bothered to notify us. I have had to test the cart many times and if I were a customer I would have left my site and shopped elsewhere.
My motto has become "We are using Volusion, and THAT'S why can't have nice things."
We have tried to migrate to Shopify, but we have a huge database spanning many years and Volusion was unable to create a functioning order history report that would pull the data from multiple tables within a given date range. I still haven't given up though and plan to migrate as soon as possible once the economy begins to stabilize.
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Chris Brown
Volusion is One of the Best Companies on the Web
Reviewed on 2020-06-03T18:00:26
I have been thoroughly impressed with all of the services offered by Volusion.
- AMAZING customerservice (real humans who speak English and are knowledgeable of the products)
- Chat service that functions as a support ticket with email (no waiting in lines, just ask your question and you'll receive a fast response that also goes to your inbox)
- Clean, practical, and customizable UI
- Affordable
- Turn-key operation
- TONS of marketing data
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Renne Chen
Don't Waste your money
Reviewed on 2020-02-20T23:41:25
Don't Waste your money - find another web developer
We have two separate stores with this webdeveloping platfrom never again we are going to have to switch all our products and information because they lack tech support actual customer service and their system always has problems connecting or crashing
Find another web developer save yourself the headache -
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Pedro
Avoid Volusion at all costs!
Reviewed on 2020-02-12T21:01:02
Because of the rules of TrustPilot, I will just say that I could not be any more disappointed in Volusion,and because of actions taken by Volusion, was forced to close down my company after a successful five-year run.
I believe Volusion is lacking in ethics, and took horribly unjust actions against my company, which forced me to close it and prevented me from even being able to take legal recourse.
I'd like to be much more specific as potential Volusion customers should at least hear my story before making a decision, but I'd prefer the review be posted with less information than censored because I was too specific about exactly what they did to my business.
Let there be no doubt, the language used in this review is extremely mild and toned down, and that if I were allowed to tell the story in full, it would read as a far greater indictment against Volusion than simply a dissatisfied customer.
Screenshots can be viewed by typing in eganmedical.com to the Wayback Machine at Archive.org for the sake of proving the company existed and that the website was in fact hosted by Volusion and used the Volusion e-commerce selling platform.
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