Review (August 2025)
Discover the world of bbq in the official weber weber® online store. weber® offers you ✓free shipping ✓a long term guarantee ✓the best service!
200M
Estimated Revenue
2.6M
Website Visitors
3.3/5
Trustpilot Score
What do we know about Weber-Stephen Products LLC?
Estimated Revenue (2020)
$200M
Total Employees
1200
Founded
1952
Industry
Consumer Goods
Location
Palatine, United States
About
Weber-Stephen Products LLC: The world's premiere manufacturer of charcoal, gas and electric grills and accessories, Weber also features the best grilling recipes and maintenance tips.
What is Weber-Stephen Products LLC's Revenue?
Weber-Stephen Products LLC's estimated revenue for 2024 is $200M.
What does Weber-Stephen Products LLC do?
At Weber, grilling is a passion that's reflected in everything we do. Our goal is to share this passion and spark inspiration with the people who matter most – our grilling community. Weber has been the world's premiere manufacturer of charcoal and gas grills and accessories since 1952. If you have the desire to work for a company that is recognized for exceptional quality products and high customer satisfaction, employment with Weber may be right for you. We provide a friendly working atmosphere with an environment of growth and opportunity through innovation, pride, and excellence. Weber is committed to inclusive, equitable and diverse Hiring practices. Our goal is to create a workforce which resembles the diverse rich communities we live, play, and support every day.
What are the monthly traffic metrics for Weber?
6/mo Traffic Growth
88.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
3M
Time on Site
2.5Mins
Pages per Visit
2.0
Bounce Rate
61%
How fast is Weber growing?
Weber has grown by 217.6% in the last 6 months according to SimilarWeb.
How do people interact with Weber?
Last month, Weber received 3M visitors who spent an average of 2.5 minutes on the website and visited 2.0 different pages per session. Overall, 61% of people bounce on the first visit.
How do people find Weber?
726.1k people (28%) visit Weber directly. 1.5M (59%) people search for them in Google. Whereas, 158.5k (6%) discover Weber through Facebook, Reddit, and YouTube. 72.9k (3%) visitors come from Weber's email newsletters. Finally, 38.2k (1.5%) people come from affiliates and or paid referrals.
Who uses Weber?
Weber's top market is the United States and they receive 833k (32.0%) people.Then the 2nd is France with 455.8k (17.5%).The 3rd is is Australia with 258.6k (9.9%).
Traffic Growth (last 6 months)
What are Weber's ads on Google?
Google Ads
Weber.com - Weber Grills - For the Love of BBQ - Buy Now
https://www.weber.com/US/en/shopallgrills.html
With Quality & Innovation In Everything We Do, We Have The Perfect Grill For You. Order Now for Free Shipping & Returns On Orders $50+, Restrictions Apply. Precise Temperatures. Foldable Design. Compact Storage. Large Grilling Area. Automatic Lid Lock.
weber.com - The Weber® iGrill Thermometer - The Perfect Gift for Dad
https://www.weber.com/US/en/accessories/igrill-thermometers-timers/igrill-mini
Free Shipping now through Father's Day on Weber.com promo code: IGRILLWITHDAD
Weber Gas Grill | Delicious Is in the Details | weber.com
https://www.weber.com/US/en/grills/gas-grills/
Grill Brilliantly with Gas Grills - Your Answer for Superior Grilling.
weber.com - The Weber® iGrill Thermometer - The Perfect Gift for Dad
https://www.weber.com/US/en/accessories/igrill-thermometers-timers/igrill-mini
Take the Guesswork Out of Grilling for Perfect Results Every Time!
Weber Grills - Shop Gas Grills
https://www.weber.com/US/en/grills/gas-grills/
Experience the Ease & Convenience of a Weber Gas Grill. Shop Propane & Natural Gas Grills. Ships in 2-5 Business Days. Free 30-Day Returns. Order Online Now. Types: Charcoal, Gas.
What do Weber's customers say about them?
5 Star
23.5%
4 Star
5.9%
3 Star
5.9%
2 Star
5.9%
1 Star
58.8%
Read reviews that mention
Chris Lindsey
I invested in a new Weber barbecue 6…
Reviewed on 2021-05-20T19:34:43
I invested in a new Weber barbecue 6 weeks ago think I was buying the premium brand in barbecuing equipment.To say I am disappointed is an understatement.
I paid £350 for the barbecue & upon using it the first time realised there was a broken part calling in to question the quality. I then contacted & after a couple of weeks got a reply saying they would send a replacement part. Several weeks later it showed up & was the wrong part despite sending pictures clearly showing what was broken.
Tried to call customer services a couple of times but no answer after holding for sometime calling in to question the customer service. Why not send out the correct part on a 1/2 day delivery. All in all 6 weeks & 1 use of the barbecue. Has really soured the experience. Very disappointed.
read more
RBTM
WEBER denied my review
Reviewed on 2021-05-08T12:16:47
WEBER denied my review! (show below) Only positive reviews are put on website. This is red flag that Weber is unprofessional!Weber, Please stand behind your products and learn from all reviews on verified purchases. I purchased Genesis grill 1 month ago... see original review below and denial reply by Weber...
I should have bought the 4 burners. This grill has larger cooking area than my prior 3 burner spirit and the burners go front to back (sprit was left to right)to me , the burners are a bit to spread apart and the sear burner is basically a half of burner. This is not clear in any of the reviews or video displays. I love the stainless grates, they stay clean but the flavorizer bars are already looking old. I've only owned the grill about a month but Im still trying to get used to it. I seem to do most of the small cooking jobs on the left side as its the initial lighting burner. Also, the tank is completely viewable as the entire right side of the grill where the tank is housed it not enclosed. The pics are a bit misleading as it looks like the tank goes in the cabinet underneath. I thought possibly ours arrived (assembled) with a missing piece. It seems WEBER is nickel/diming every part. instead of making dozens of different models, they should narrow down their offering to help consumers really know the difference. A comp chart is not always easy to really know the working differences.
Our team has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!
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Ulaş Bektaş
Begining was worse but then they helped me out
Reviewed on 2021-05-06T17:27:08
I search the BBQ for a while and found Weber's website. All looked perfect at the beginning.The BBQ i want it does not in stocks and i left a reminder message. Next day i received an email saying that the product was in stock and i can order (FYI when the product is not in stock you can not add in to your shopping basket. After the email i clicked link and order the BBQ i want (£104.99) together with some extras (worth £107.95). So i payed £212.94 invoice amount and start waiting. First of all there is no time range for delivery after ordering which is really bad; at least it should give a date range in the future. after a week i received an email saying my order is on its way. Then i received a brush, basket, charcoal and cover for the BBQ but not the BBQ itself. i send an email to customer service and they said first DPD delivered everything, luckily there was a picture from DPD showing what box has been delivered (very small so can not be a BBQ). After another email then customer service told me that sorry but the item is not in the stock. They started whole thing sending me an email saying the item is back in stock and now email says sorry but we will refund the BBQ fee back. what about the special cover for that type of BBQ and all the other things i ordered. WORSE EXPERIENCE EVER AND TIME LOST TIME OF 2 WEEKS AND IT LOOKS LIKE ANOTHER 2-3 WEEKS UNTIL SORTING OUT THIS MATTER. My suggestion never ever order a BBQ online especially a website like Weber. Hopefully i will reach to someone who is sensible and get a full refund and an apology but it looks like it will take time. i will write soon how i sort out this issue...
Problem has been sorted. I guy called Sym contacted with me and understand the problem and he done his best to sort out the problem. Unless the earlier email i have got he has been very professional and nice to talk with. He informed me every stage and at the end he offered me some products free of charge for the situation i have been in. The important bit is that i have got the bbq i want :) thanks,
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Richard Stockton
Great BBQs, poor customer service
Reviewed on 2021-04-22T12:18:18
Ordered a Classic E-310 and Traveller BBQ's on Weber's website 14th April. Beyond initial orderconfirmation I heard nothing until I called Customer Service 19th April and was told there was payment issue. I then discovered the E310 was on sale at John Lewis for £152 less and a free cover worth £105. Cancelled my Weber order for the E310 and John Lewis are delivering it tomorrow. In the meantime, I am still waiting for an update on my Traveller from Weber as at 22nd April.....
Still no response as at the 27th April, so called Customer Service again who said it was out for delivery 28th April. Nothing arrived, so called back to be told it's not been sent and is now due for delivery 7th May because of capacity issues with their delivery partners......Update as of 5th May is that they have 'availability' issues, so delivery not going ahead 7th May and they don't know when it will.
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Will
Blatant breach of GDPR!!
Reviewed on 2020-06-25T23:20:20
Blatant breach of GDPR!!!
***WARNING*** TRUE STORY..... NOT ONLY DID MY PRODUCT NOT TURN UP AS REQUESTED,WHEN I QUERIED THIS WITH THE "CUSTOMER SERVICE" TEAM I GOT SOMEONE ELSES ORDER CONFIRMATION.
***BEST BIT*** IT HAD ALL THERE DETAILS! FULL NAME... ADDRESS... THE LOT!
I SIMPLY ASKED FOR THEM TO CONFIRM THAT MY DATA HADN'T BEEN SHARED AS INAPPROPRIATELY AS THIS OTHER CUSTOMER.
NOTHING!!!!!!! YOU SHOULD BE ASHAMED OF YOURSELVES. I HAVE ALREADY REPORTED THIS BREACH BUT WANT AN UPDATE FROM YOURSELVES. TOO MUCH TO ASK?! NOT SERIOUS ENOUGH? LETS SEE. YOU HAVE MY DETAILS.
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Cindy Scarpace
Made China cheap, cheap quality
Reviewed on 2020-06-24T01:12:19
Wished I read these reviews first. Always heard Weber is a good grill. NOT! The website is very impressive.I purchased two Weber grills. One for my son's wedding gift costing $700.00 and Spirit II E-210 ($350.00) for myself. BOTH have a defect. My son's Spirit E-330 separated under the bowl and peeled on the outside. I had to return the first Spirit II because the started didn't work. Now, the second one doesn't work. Both not even a year old. I emailed Weber about my complaint and photos over a month ago, then several return sends of my email. They emailed a confirmation number but NEVER responded. I really don't like to complain, I don't even like reading others. But I spent a lot of money with this company. My cheap Charbroil worked great for many years. Today, I called after a 25 min wait, the lady was not very helpful. She insisted I register my grills on their website. And you and I know, nothing will happen. I'm at a dead end. I hope you select another brand.
PS I work at a big box store that sells Weber grills. I should have known when I saw several Weber grills in the back room customers have returned. A customer was in the return line with a Spirit II. He had a Father's Day party, the grill was a gift, the starter did not work either. He was so mad, it ruined the lighting of Dad's surprise. I do let the customers know not to purchase any Weber grill. Get your cheap product back to quality!
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XiaoXin
2 months on and still waiting to pay!
Reviewed on 2020-06-15T09:16:33
Have been waiting for 2 months to make the payment. All we needed was some spare parts to kick off the summer bbq season.quote received but in order to pay you will need to wait for someone to call you. And if you miss the call, tough. You will either queue up on the phone or register a new ticket online. Either way you will eventually be told to wait for someone to call and collect the payment...
It's just plainly weird and illogical. Our summer isn't ruined by COVID 19, but it's increasingly likely to be ruined by this backward-thinking retailer. Avoid at all cost!
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Lee
genesis II S310
Reviewed on 2020-05-19T11:14:02
genesis II S310 - Don’t buy!
So I’ve had my Genesis II S310 for about a week now and used it twice.
So far very disappointed,so I’ve had different bar bs now over 20years, a little bit of a foodie, grow veg etc, doesn’t mean I know it all but I’m no newbie.
This isn’t a bar b, at best it’s a pretty oven. You cannot get the grills any where near hot enough, the oven yes but not the grills. Before we judge, yes I’ve read the trouble shooting guide, carried out a leak test, reset the lpg valve and examined the burn flames. Just today, having preheated for twenty minutes, roasted a chicken for 1.5hrs tried to char up some home made bread, pathetic effort, turned out I accidentally left some on the grill, it didn’t burn despite full whack for 30 minutes!
I wouldn’t waste your money, and why make the most expensive chicken roster out of materials that make it impossible to clean.
This is my first experience of the Weber brand and it’s very poor.
Whilst some of the grill is good quality, other bits full woefully short of what I would expect of a bar b in this price bracket.
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