Wells Fargo sucks waiting in line only…
Reviewed on 2021-04-06T18:35:47
Wells Fargo sucks waiting in line only one teller at Aspen Hill .
RUDE GRAND PARKWAY KATY BRANCH
Reviewed on 2021-04-06T17:19:48
On April 1st, my Wells Fargo ATM card was compromised again, this is the 4th time in the past 6 months that this has happened.Because of the fraud Wells Fargo put a freeze on my account. Immediately after the freeze notification email, I went to the Wells Fargo branch in Katy at 1470 W Grand Pkwy to get some cash and order a replacement card since I did not have card access to all of my money there, over $19,000.00. The teller was extremely rude and when I told him I was upset with the bank and felt like I needed to close my 2 accounts with them due to the constant fraud on my account, he immediately handed me a withdraw slip to close my accounts! I have been with Wells Fargo for over 17 years! I was so insulted. There was no apology about the fraud on my account, no apology that I was inconvenienced and could not have access to my money. I asked him to order me a new debit card, withdrew some cash and left. I came back to the bank branch 30 minutes later because I was still angry about the treatment from the teller earlier and went to the manager to complain about his teller. The manager was not apologetic at all. He instead was condescending, non-caring and somewhat rude as well. I decided to close one of my accounts right then and there. I said that I would be closing my checking account too once all my pending transactions were cleared. He did not seem to care at all! Then today I called Wells Fargo to check on my debit card replacement and found out that the bank branch I went to April 1st never ordered a replacement card for me!!!
I am extremely unsatisfied with Wells Fargo, especially the Katy Texas branch on Grand Parkway. I do not recommend this bank to anyone expecting great customer service. As I mentioned, I have been with them over 17 years. I have 2 Wells Fargo credit cards, I have a home mortgage with them, a checking account and had a savings account (I closed it) with them but I cannot wait to close all the accounts and go to another bank where I might be treated well.read more
Do not walk run from this bank…
Reviewed on 2021-04-05T20:02:08
Do not walk run from this bank especially if you are a small business!!!!!!!!!!!!!
Is it possible to give 0 stars
Reviewed on 2021-04-05T16:20:14
Is it possible to give 0 stars? This bank has told me so much inaccurate information about rushing cards and then hasn't rushed said cards.I've been left in a bind many times, because of them.read more
If there was a chance to give no stars…
Reviewed on 2021-04-01T14:38:44
If there was a chance to give no stars I would. These guys have zero customer service for any departmentspend 2 hours on the phone on hold waiting for someone and got nothing when it was their fault they charged me twice for my car payment! DONT BANK WITH THESE GUYS!!!read more
Locked me out of my auto loan account…
Reviewed on 2021-04-01T01:37:35
Locked me out of my auto loan account and mailed my title to wrong address without any courtesy call or follow-up.What kind of inhuman company is this?! Most corporations at least pretend to be customer focused, but this company has established and seems to relish its villain status.
They should. They earned it.read more
Direct deposits take forever
Reviewed on 2021-03-31T01:59:14
Wells fargo is a decent bank. However they take foreverrrr to deposit your money. I have absolutely no idea why it takes so long.Many people at my job get their direct deposits way before me. Sometimes I can't even pay my bills on the first bc of them, and don't get me started on the stimulus checks. Why the hell were we the last bank in human history to get it?? I don't care what they say about the irs deposit date. If that was truly the case everyone in the great United States would have gotten theirs when we got ours. That was complete BS! I am definitely about to transfer my direct deposit for EVEEYTHING to my other bank. I suggest if you want your money at a speedy time that u do the same.read more
Wells Fargo Bank is a total ripoff
Reviewed on 2021-03-30T05:35:53
Wells Fargo Bank is a total ripoff. I’ve had their credit card, for twenty five long years.Without being offered a promotion to lower the APR. On top of that, the credit limit has only been increased one time. I will never do business with this bank again.read more