Review (August 2025)

Find your perfect pc or mac compatible hard drive, usb, or memory card. free & fast shipping, 30-day return policy, & friendly customer support.

13B

Estimated Revenue

4.27M

Website Visitors

1.2/5

Trustpilot Score

What do we know about Western Digital?

Estimated Revenue (2020)

$13B

Total Employees

25000

Founded

1970

Industry

Computer Hardware

Location

San Jose, United States

About

Western Digital: Western Digital provides data storage solutions, including systems, HDD, Flash SSD, memory and personal data solutions to help customers capture and preserve their most valued data.

Social Links

Alexa Ranking: 7844

What is Western Digital's Revenue?

Western Digital's estimated revenue for 2024 is $13B.

What does Western Digital do?

At Western Digital we create data storage solutions that power the technology of today and inspire the innovations of tomorrow.

What are the monthly traffic metrics for Westerndigital?

6/mo Traffic Growth

-1.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

2.5Mins

Bounce Rate

43%

How fast is Westerndigital growing?

Westerndigital has grown by 9.9% in the last 6 months according to SimilarWeb.

How do people interact with Westerndigital?

Last month, Westerndigital received 4M visitors who spent an average of 2.5 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Westerndigital?

1.2M people (28%) visit Westerndigital directly. 2.5M (58%) people search for them in Google. Whereas, 118.1k (3%) discover Westerndigital through Facebook, Reddit, and YouTube. 31.3k (1%) visitors come from Westerndigital's email newsletters. Finally, 128.2k (3.0%) people come from affiliates and or paid referrals.

Who uses Westerndigital?

Westerndigital's top market is the United States and they receive 1.1M (25.3%) people.
Then the 2nd is United Kingdom with 281.8k (6.6%).
The 3rd is is Germany with 274.6k (6.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Westerndigital's ads on Google?

Google Ads

G-Technology Official Site - G-Technology® Online Store

https://shop.westerndigital.com/c/external-storage.portable.GT

Equipped with a protective rubber bumper and a durable, lightweight enclosure. G-Technology storage solutions deliver amazing performance and reliability.

Western Digital Store‎

https://shop.westerndigital.com/

G-Technology storage solutions deliver amazing performance and reliability. The highest-performing and reliable leading-edge storage solutions. G-Technology Online Store. Fast & Free Shipping. Types: Portable Storage, Desktop Storage, RAID Storage.

WD® Official Site - Western Digital Store

https://shop.westerndigital.com/c/portable-drives

Home of Award Winning WD My Passport, WD My Cloud, WD My Book, & More. Shop the wide selection of external storage products. Buy Now! Free Standard Shipping.

WD® Official Site - The Best External Storage

https://shop.westerndigital.com/wd

WD® enables you to be in control and save what matters to you most in one secure place. Learn more about WD and Western Digital featured products. Shop Today! Apply for Tax-Exempt. Free 30 Day Returns. Buy Direct from WD®. Free Standard Shipping.

G-Technology® Official Site | Premium Hard Drives

https://shop.westerndigital.com/c/all-products.GT

Keep Media Moving Forward. From Capture to Final Production. Solutions for Demanding Creative Workflows. Fast & Free Shipping. G-Technology Online Store. 30 Day Guarantee. Types: Portable Storage, Desktop Storage, RAID Storage.

What do Westerndigital's customers say about them?

Review Score

1.2/5

Total Reviews

178

Info

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Read reviews that mention
Emily

Terrible experience with support

Reviewed on 2021-05-11T08:56:42

Terrible experience with support. 'Support' offer no actual support and instead blame you for the problem with their product.They refuse to help and say there is nothing they can do. Then when asking again for help, they become aggressive and rude. They tell you to find a solution on your own via Google. Absolutely shocking and so disappointing.
read more
Sandro Donatelli

I dealt with 3 different people trying…

Reviewed on 2021-05-10T23:37:23

I dealt with 3 different people trying to cancel an order that wasn't even shipped and they refused.Will never do business with then again. 1st and last time. They should be closed down. Horrible customer service. Stephanie was rude and Eliza just lied the while time.
read more
william gittins

Western Digital made it overly hard to…

Reviewed on 2021-04-24T09:38:39

Western Digital made it overly hard to return a hard drive that didn't work, months later still haven't received a refund even though I returned the item promptly and according to their procedure.I would NOT recommend this company.
read more
Gary

MyCloud has become worthless

Reviewed on 2021-04-23T00:15:29

MyCloud has become worthless. They forced me to upgrade from OS3 to OS5 and they can’t figure out how to fix it.It has been 6 weeks since this failed and I have called them so many times it’s ridiculous. I opened a ticket with them when this happened and they ran me thru a few tests which all failed. Then told me to try a reset and for them to wait is to long. So call back in 3 days if it doesn’t work. I have been going thru this circle for 6 weeks. Also the S/N and MAC address in the dashboard does not match the S/N and Mac on the device. They tell me this is a problem. I said THEY set them not me so are they going to replace it? Of course they said no and have no responded to me in a week. This company SUCKS!!!!!!!
read more
Mohan

Delivery Challenges - UPS are useless at delivering

Reviewed on 2021-04-21T13:18:41

Appalling. Avoid it like the plague. You have been warned. If you want the items do not buy from them.They use UPS to ship and UPS are worse than rubbish. UPS turn up when they feel like it and do not tell us when they plan to deliver. Most other companies manage to notify delivery time slot. You have to be in the premises to receive the package if not it becomes a failed delivery. If you work away from home you have no chance of getting the items. I am still trying to get delivery two weeks after WD shipped using UPS. If you want the items without any hassle stay away from WD and buy from someone else who does not use UPS. Update: After many calls to UPS and several assurances from UPS I still have not got the item. They have worn me down. I am going for a full refund. I dread to think how long that will take. This is by far the worst online purcahse I have made in my lifetime.
read more
Ray S

Ordered 2 SanDisk flash drives

Reviewed on 2021-04-20T14:40:03

Ordered 2 SanDisk flash drives, paid for 2 SanDisk flash drives, they shipped 1. Tried to get resolution,call center will jerk you around. No resolution weeks later. Never again. Just contacted them again and got the same run around. This is crazy.
read more
Jonathan Gilzean

Infuriating customer service

Reviewed on 2021-04-16T16:16:21

One of the more infuriating online transactions I've had in recent memory. Bought a micro SD card online on 4/8.Website says usually ships within 1 business day. Called customer service on 4/16, it still hasn't shipped. They won't cancel the order though even though the product hasn't shipped. I have to receive the card and then call them back to arrange the return.
read more
James Bracknell

WD OS5 more like OS0

Reviewed on 2021-04-12T10:38:10

Been happy using WD mycloud products for years, unfortunately now have a paperweight due to OS5 firmware update,cannot go back, and has been indexing everything for over two weeks now. running at max CPU,RAM. Drive no longer responsive, cannot access anything remotely or locally. WD only answer is to turn off indexing. This stops cloud access! Device is therefore no longer working as advertised. Why everything has to be indexed is beyond me. Files folders worked perfectly well. Someone needs to be fired at WD for this. I will never buy WD again and recommend everyone keeps well clear of these cowboys.
read more

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