Review (August 2025)
1.89M
Estimated Revenue
10k
Website Visitors
4/5
Trustpilot Score
What do we know about Wishbox?
Estimated Revenue (2020)
$1.89M
Total Funding
$3.52M
Total Employees
13
Founded
2015
Industry
Hospitality
Last Funding Date
Seed Feb 2020
Location
Tel Aviv-Yafo, Israel
About
Wishbox: Wishbox is the most advanced platform to manage every aspect of your guest experience & communication. Online check-in, upsells, Guest App & More
What is Wishbox's Revenue?
Wishbox's estimated revenue for 2024 is $1.89M.
What does Wishbox do?
Wishbox is digitizing the guest experience in hotels, hostels and vacation rentals, from initial booking until post check-out. We empower property managers to digitize their guest experience by offering numerous smart tools throughout the guest journey from online check-in, smart upsells, branded guest app, digital check-out with review optimization, and much more. Wishbox's flexible online check-in wizard allows hosts to get the guest's arrival and direct contact details ahead of time. Hosts can collect passport scans, payments, signatures, and more, allowing a smooth front desk check-in experience or a self-check-in upon arrival. Using Wishbox, properties are also able to communicate with guests with perfectly timed guest messaging, through a communication hub with direct integrations to WhatsApp, SMS and Wishbox chat. In addition, hosts can offer guests access to their very own guest-app, it's a web-app so no downloading is required. The guest-app includes a dedicated personal area that holds all the important information about the guests' stay, the property, and additional services, all in the guests' native language. Properties can also generate more revenue from every guest by offering additional in-house services through Wishbox, accepting credit card payments, and auto split payments with external suppliers. Want to learn more? Enter our website and sign-up for our free trial - https://wishbox.co
What do Wishbox's customers say about them?
Review Score
4/5
Total Reviews
10
Info
Wishbox5 Star
80.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
10.0%
Read reviews that mention
niyas niya
The Wishbox is easy and friendly to…
Reviewed on 2021-01-11T12:32:48
The Wishbox is easy and friendly to setup. Our hotel guests are very happy with this kind of service especially with the online check-in (easier,faster and reduce waiting time at the reception desk
read more
Eyal Abramsohn
Great Product! Great Service!
Reviewed on 2020-09-23T15:10:04
The Wishbox is easy and friendly to setup. Our hotel guests are very happy with this kind of service especially with the online check-in (easier,faster and reduce waiting time at the reception desk).
Their costumer service is professional, helpful and always available for any assistance or question.
read more
Guest Stars Booking
Regular major bugs and glitches! Do not get!
Reviewed on 2020-09-20T20:18:05
We have been using Wishbox for about a year. At first there were so many glitches that we thought it was still in Beta mode.And now, a year later, we continually and regularly encounter sudden major functionality issues. We would find a different alternative but we are somewhat stuck with this debacle of an app for the moment. Examples of problems include guest rooms not updating when a guest is moved, guest messages suddenly not working, door codes suddenly not populating, guests not being able to register because the app gets stuck mid-step. And the support is dismal. They are in Australia so nothing is real time and they get back to you when they get back to, sometimes days later, no matter how urgent the issue. DO NOT GET THIS APP. YOU WILL BE AS SORRY AS WE ARE TO HAVE CHOSEN IT. It has become an embarrassment to us vis-a-vis our guests and an operational nightmare.
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Mickael Assouline
A great tool for contactless guest…
Reviewed on 2020-09-13T10:01:48
A great tool for contactless guest communication! the online check-in saves us a ton of time and allows us to collect all the details we need in advance.The guest app is great for info and upselling allowing us to increase revenue from guests!
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Toni
Essential tool for improving guest experience
Reviewed on 2020-08-05T12:15:25
We self-manage our vacation villa with 5 rooms and an apartment, and put the customer experience (CX)of our guests at the forefront of our business. We tried a number of property management tools but Wishbox was the best fit for managing CX of our guests. With Wishbox, we can guide the customer through their entire journey, step by step, and make sure they have a great experience.
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Mickael Assouline
Wishbox - Efficient & Agile
Reviewed on 2020-05-17T11:28:56
Since we started using Wishbox, we discovered the online check-in
It changed our lives,we didn't have to meet customers anymore, all customer tracking was under one system, everything was much more efficient and agile.
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Adeel Agha
Awesome product
Reviewed on 2020-04-23T19:02:01
Awesome product. 1 stop shop for property managers and anybody in the short term rental game.Their product covers a lot of different aspects and automates for you. A must to use!
read more
ReinesFive Tlv
Great software
Reviewed on 2020-04-09T21:00:09
Great software, easy to use.
Perfect for hosts
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