Review (July 2024)

Woodcraft offers over 20,000 woodworking tools, woodworking plans, woodworking supplies for the passionate woodworker.

10k

Estimated Revenue

1.91M

Website Visitors

3/5

Trustpilot Score

What are the monthly traffic metrics for Woodcraft?

6/mo Traffic Growth

4.70%

All Time Traffic Growth

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Monthly Hits

2M

Time on Site

2.6Mins

Bounce Rate

54%

How fast is Woodcraft growing?

Woodcraft has grown by -8.1% in the last 6 months according to SimilarWeb.

How do people interact with Woodcraft?

Last month, Woodcraft received 2M visitors who spent an average of 2.6 minutes on the website and visited 3.0 different pages per session. Overall, 54% of people bounce on the first visit.

How do people find Woodcraft?

731.2k people (38%) visit Woodcraft directly. 973.2k (51%) people search for them in Google. Whereas, 91.6k (5%) discover Woodcraft through Facebook, Reddit, and YouTube. 16.6k (1%) visitors come from Woodcraft's email newsletters. Finally, 51.9k (2.7%) people come from affiliates and or paid referrals.

Who uses Woodcraft?

Woodcraft's top market is the United States and they receive 1.7M (90.3%) people.
Then the 2nd is Canada with 35.1k (1.8%).
The 3rd is is United Kingdom with 19.5k (1.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Woodcraft's customers say about them?

Review Score

3/5

Total Reviews

3

Info

Woodcraft
5 Star
33.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
66.7%
Read reviews that mention
hakan egilmez

ridiculous company

Reviewed on 2021-03-23T19:12:42

ridiculous company. i order bandsaw it says next day shipping and order in stock ,,3 hours after ordered it says backorder, 3 hours after again website show in stock, i called to company se said fraud department has to contact you. why ??? no answer. i asked you have item she said backorder someone waiting same item almost 2 months. if you don`t have item why website show in stock......
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Bruce Young

One star due to a major lack of…

Reviewed on 2020-12-09T02:27:42

One star due to a major lack of organization with the ordering system and the insufferable attitude of Woodcraft customer service. I generally don't post negative reviews but,after my most recent interaction with customer service, i feel others should be alerted and take heed that this company is beginning to fail. If an item is not available in-store and needs to be ordered, the system completely breaks down and the lack of communication is remarkable. For instance (one of a few recent instances), during the most recent November sale I ordered a Powermatic PM1300 dust collector and a Jet AFS 2000 filtration system. My credit card was charged the same day as the order. After one week I checked the order email and it showed the order was, "in progress." A few days later I checked again with the same results. I decided to call customer service to get a guesstimate on the shipping date so I could arrange for someone to be home when the large packages arrive. The customer service representative stated that the items are on backorder. One item would most likely arrive at the end of December and one would probably arrive sometime in March. The items were shown as in-stock when I placed the order. She stated that indeed the items are, "in progress." I hung up, frustrated, and called the store in Connecticut; the items were in-stock. So, i called and cancelled the order. I was then told that I would not get a refund until Woodcraft contacted their vendors, requested a cancellation of the order, received confirmation of cancellation and processed my cancellation. Unsatisfactory! So, my take on the process is that Woodcraft sends dozens of fliers that offer items for sale that are not available, charges their customers the day of the order, does not inform their customers that the products are unavailable and then makes it difficult to refund the order after a customer is aware that the item is back ordered.
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Felipe Lara

Their prices might not be the best but…

Reviewed on 2020-07-29T20:02:28

Their prices might not be the best but their customer service is excellent. Always get good and free advice,and I have not had issues with returns. The local store always gives my free shipping on purchases over $35. They cut the lumber if it does not fit my little car at no extra cost. The free clases are very good and they always get good outside resources.
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