XS4ALL First Class Internets, Televisie en Bellen. Voor veilig en betrouwbaar internet. Al jaren bekroond voor de allerbeste service.
What is Xs4all's Revenue?
Xs4all's estimated revenue is $5M.
What does Xs4all do?
XS4ALL First Class Internets, Televisie en Bellen. Voor veilig en betrouwbaar internet. Al jaren bekroond voor de allerbeste service.
Best internet provider I know
I have used XS4ALL for a little over a year. In that time, I never faced any problems regarding internet speed or connectivity. When it was time to cancel my subscription, I was quickly assisted by an eager and friendly man by phone.
Always worked good
I had xs4all internet for 2 years at a central location in Den Haag, just worked fine (after about a month trying to get the modem working - cabling issues within the building). Good customer service and reliable internet. Only problem was you had to pay within 14 days, not the one month as required by Dutch law.
Very trustworthy company
Very trustworthy company with good and reliable customerservice.
It looks like KPN has killed the best provider…
It looks like KPN has killed the best internet provider in NL! xs4all were always the highest rated for customer service and have been absolutely brilliant over the 10 years that I have had an account, but over the last 6 months it has become impossible to reach customer support when issues arise. Emails are ignored and phones are not answered. Congratulations KPN on demonstrating how to take a company from hero to zero in almost no time at all!! Update - upgraded by a star as once reached, the support team have been as helpful as usual, but it involved sitting on hold for 35 minutes!
Unlawful and Unfair Practice by XS4ALL — Broken Promise of Free Fiber Connection and Years of Overpayment
Four years ago, XS4ALL informed us in writing that we would soon receive a free glass-fiber (fiber-optic) connection. That promise was never kept. It took another two and a half years before the actual glass-fiber line was installed at our house — and during all that time, we still had to pay around €60 per month for a very slow DSL connection. Meanwhile, our neighbors were already connected to fiber and paid only about €25 per month — which makes no sense, as the much faster fiber connection appears to be significantly cheaper than the slow DSL service. XS4ALL gave us no solution or clear communication, and we eventually discovered that the only way to activate our fiber line was to switch to another provider. It seems they preferred keeping customers on more expensive DSL contracts rather than enabling the cheaper, faster fiber connection. In total, XS4ALL cost us about €35 extra per month for two and a half years — for extremely slow DSL internet. Unfortunately, I no longer have the original letter from XS4ALL that promised a free connection. Otherwise, I would have gone to a lawyer and filed a claim to recover the money we overpaid. Very disappointing from a company once known as the best internet provider in the Netherlands.
What a shame - performance down the drain
What a shame - KPN managed to infect Xs4All with their poor performance. Switched from KPN to XS4All knowing that it was part of the same parent company, because the modem and service of XS4All came highly recommended. Unfortunately, the performance is now down the drain, the wifi analyzer encourages me to get a repeater, even after indicating I have one already and and I have zero faith it will be fixed if the customer service is now anywhere close to what I experienced before switching to XS4All.
We are custumer since tye begin of…
We are custumer since tye begin of xs4all with the shiva bhang research counsel ...never had a problem,,,since kpn took over we have a lot of problems...like the internet is not stable fails often... And worse is the helpdesk...we have several different nationalities working for us and not all can speak dutch. Now with a problem of no dsl = no internet ... Today we called the helpdesk several times because the mechanic didnt show up and some/ actully one of the guys refuses to speak english and talking ninsense to justify his,,to us rachist attitude,,,what a xxx amsterdam is a place where international companies are located, expats work and contribute to the system....and this guys acting like little ( not wanted word to szy what he is) enjoying his powertrips on the telephone ( like today we had to organise a person who can speak some dutch to explain our problem) and causing a problem instead of finding easy solutions....better work in the febo if you cant speak english.. To us it feels we should move to a different provider
Oplichters …
€150 per month for all services but not all services are working been calling been mailing so very irritating 😠 bad service just stealing my payments oplichters 🤬🤬
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