Review (April 2024)

55M

Estimated Revenue

5.24M

Website Visitors

2.3/5

Trustpilot Score

What do we know about Zapier?

Estimated Revenue (2020)

$55M

Total Funding

$1.36M

Total Employees

450

Founded

2011

Industry

Information Technology And Services

Last Funding Date

Other Jan 2021

Location

San Francisco, United States

About

Zapier: Connect the apps you use everyday to automate your work and be more productive. 1,500 apps and easy integrations - get started in minutes.

Social Links

Alexa Ranking: 6337

What is Zapier's Revenue?

Zapier's estimated revenue for 2023 is $55M.

What does Zapier do?

Zapier is on a mission to make automation incredibly easy and accessible to everyone at work. With Zapier, you can integrate apps like Salesforce, Intuit, Google, and Dropbox, to move data between them automatically, so you can focus on your most important work. We're 100% remote with teammates spanning 36 US states and 30 countries around the world. We are hiring!

What are the monthly traffic metrics for Zapier?

6/mo Traffic Growth

27.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

5.6Mins

Bounce Rate

46%

How fast is Zapier growing?

Zapier has grown by -11.0% in the last 6 months according to SimilarWeb.

How do people interact with Zapier?

Last month, Zapier received 5M visitors who spent an average of 5.6 minutes on the website and visited 9.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Zapier?

2M people (38%) visit Zapier directly. 2.9M (56%) people search for them in Google. Whereas, 92.6k (2%) discover Zapier through Facebook, Reddit, and YouTube. 104.7k (2%) visitors come from Zapier's email newsletters. Finally, 7.4k (0.1%) people come from affiliates and or paid referrals.

Who uses Zapier?

Zapier's top market is the United States and they receive 1.7M (32.2%) people.
Then the 2nd is United Kingdom with 294k (5.6%).
The 3rd is is India with 276k (5.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Zapier's ads on Google?

Google Ads

Zapier® - Trusted By Millions | More Integrations Than Anyone‎

https://zapier.com/

Join teams large and small who make work happen automatically with Zapier. 1,300+ app integrations. Try it free today and start automating in minutes. SMS, Email, Formatter. 24/7 Support. Bank-level Security. 99.99% Up-time. Advanced Built-in Tools. Steps

Zapier® Pricing - More Integrations Than Anyone

https://zapier.com/pricing

Zapier® helps your tools work better together so you can save time and money. 2,000+ app integrations. Try it free today and start automating in minutes. More than 2,000 Apps. Simple Pricing. View Pricing Details. Simple Setup. Automation Built to Scale.

Zapier® - Trusted By Millions | More Integrations Than Anyone‎

https://zapier.com/

Join teams large and small who make work happen automatically with Zapier. 1,300+ app integrations. Try it free today and start automating in minutes. Bank-level Security. 24/7 Support. 99.99% Up-time. Advanced Built-in Tools. SMS, Email, Formatter. Steps

Zapier® - Trusted by Millions - Focus on Your Important Work

https://zapier.com/

Join teams large and small who make work happen automatically with Zapier. Flexible features your organization can count on. Highest security standards. Learn more.

Zapier.com - Zapier® - Sign Up for Zapier®

https://zapier.com/demo

People who set up a Zap save an average of 4 hours their first week. Get started today. Automate processes without a developer. Workflow automation for large and small teams. No Coding Required. Automation Built to Scale. Simple Pricing. View Pricing Details.

What do Zapier's customers say about them?

Review Score

2.3/5

Total Reviews

45

Info

Zapier
5 Star
5.0%
4 Star
15.0%
3 Star
0.0%
2 Star
15.0%
1 Star
65.0%
Read reviews that mention
Used to Recommend Zapier

Used to be OK and work fairly well, now it's BAD

Reviewed on 2021-03-25T21:12:45

Used to be OK and work fairly well, then they changed their pricing structure AND their UI and since then,it's gone to the dogs. Good luck getting help, it seems to take someone days just to reply and then it's usually just a link to a "help" article. Whatever changed at this company is NOT good.
read more
Heather Halliburton

Horrible customer service!!!

Reviewed on 2021-03-04T19:18:42

Horrible customer service!!! I abmit I am not an IT person, I had a hard time setting up two zaps andboth times after contacting support for help was transfered between different people and took several times to get the Zap to work properly, even after being told they were good to go. I was told response time is 4 to 6 hours!! Come on, that's money out of my pocket for losing a deal becuase a Zap isn't working!! Zapier should be doing better, as least act like you care!!
read more
Katharina Affridi

Absolute waste of time.

Reviewed on 2021-02-18T10:49:19

I wish I had read these reviews before signing up to Zapier. I am nearly at 100 emails with theircustomer support team and actually further away from fixing their Active Campaign and Google Calendar integration. I am utterly disgusted with their so called service and cannot believe that a paid customer should have to go through so many hours each week of troubleshooting an integration they told me they had and was simple to set up. I was also told after I requested a local support person, that one email a day with a response back from Zapier was sufficient! We are at 95 emails so far! I am looking at other options but honestly wish I had never started with Zapier. I have also requested someone from management call me, but keep being told, it's been escalated. Awful, just awful.
read more
Wez Carnell

Unimpressed so far.

Reviewed on 2021-01-30T12:00:23

Unimpressed so far. Forced to join them as Connect Myapps stopped supporting the software I use.Connect myapps worked, Zapier does not. Its not easy to use at all and the level of support for a paid subscription is shocking.
read more
Florida Techie Customer

Long time Zapier User Says Zapier Sucks

Reviewed on 2020-11-05T18:34:57

Long time Zapier users. Back in the day, the application used to be awesome. The problem is the corporate greed the owners have.I've probably set up a couple dozen accounts for my clients over the years. Now, it costs my clients a fortune to keep up with their new plans. Continual price increases, broken applications, updates, and terrible customer service. I also took a break from my subscription for a season. Maybe 8-9 months max when I was transitioning. Then, when I logged back in to turn it on, the price increase didn't allow me to renew at my old price. Be ready for bad customer service. They come across as a company that wants to help small businesses, but that's just not the case. It's greed! There are better options and cheaper solutions. Stay away from this company as they're going downhill fast.
read more
Alex

Not bad for a free integration…

Reviewed on 2020-11-02T15:29:42

Not bad for a free integration platform. A little complicated but overall good experience
zapsu

Bad user interface

Reviewed on 2020-10-29T14:23:49

Took over responsibility for Zapier in my company for a while. Took me hours and lots of coaching by a colleague just to copy one step from one zap to another.One of the most terrible and unintuitive User Interfaces I've ever seen.
read more
Mark Cox

Expensive but useful

Reviewed on 2020-10-20T11:36:22

Expensive but useful. Used for Facebook lead generation integration with CRM

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