Review (August 2025)
Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. get the most satisfying value with free delivery and a 100-night trial.
29.73M
Estimated Revenue
429.86k
Website Visitors
2.6/5
Trustpilot Score
What do we know about Zinus?
What is Zinus's Revenue?
Zinus's estimated revenue for 2024 is $29.73M.
What does Zinus do?
We like to think we're in the business of creating harmony. It's why we fit fluffy beds into boxes and make bed frames and sofas that are as easy to assemble as they are to relax or fall asleep on. We are here to design tiny reminders that life is good. We've been in the business for over 16 years, compressing and delivering mattresses while other bed-in-a-box companies were still just a twinkle in their founder's eyes. Without the direction of Youn Jae Lee (or as we respectfully and affectionately refer to him, Mr. Lee) Zinus would not be the company it is today. The entrepreneurial Lee started his business in the great outdoors, first building tents in 1979. He then moved Zinus into the home, having now provided more than 10 million sleepers and sitters a place to relax. From our beginnings in Seoul, we've expanded into 10 countries across the globe and plan to bring our expertly engineered products to even more over the coming years. To date, we've inspired over 500,000 reviews from satisfied customers. For us, that's what success looks like! Zinus is a rapidly growing eCommerce mattress and furniture company that values and empowers an entrepreneurial spirit in all of our employees.
What are the monthly traffic metrics for Zinus?
6/mo Traffic Growth
27.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
430k
Time on Site
3.4Mins
Pages per Visit
4.0
Bounce Rate
48%
How fast is Zinus growing?
Zinus has grown by -10.7% in the last 6 months according to SimilarWeb.
How do people interact with Zinus?
Last month, Zinus received 430k visitors who spent an average of 3.4 minutes on the website and visited 4.0 different pages per session. Overall, 48% of people bounce on the first visit.
How do people find Zinus?
183k people (43%) visit Zinus directly. 188k (44%) people search for them in Google. Whereas, 18k (4%) discover Zinus through Facebook, Reddit, and YouTube. 2.5k (1%) visitors come from Zinus's email newsletters. Finally, 25.6k (6.0%) people come from affiliates and or paid referrals.
Who uses Zinus?
Zinus's top market is the United States and they receive 314.4k (73.1%) people.Then the 2nd is Korea, Republic of with 45.3k (10.5%).The 3rd is is Indonesia with 29k (6.7%).
Traffic Growth (last 6 months)
What do Zinus's customers say about them?
Review Score
2.6/5
Total Reviews
21
Info
Zinus5 Star
27.8%
4 Star
0.0%
3 Star
0.0%
2 Star
11.1%
1 Star
61.1%
Read reviews that mention
Sarah Rain
I have a fiberglass filled green tea…
Reviewed on 2021-05-08T15:04:23
I have a fiberglass filled green tea mattress that has reaked pure crystal shard chaos in every inch of my home.I learned of the class action lawsuits and realized I want my refund so I requested it. They want every possible picture invoice etc I sent everything. No more response after agreeing to refund me regardless I dont have the tag on the cover my child soiled and I had NO IDEA wasn't removable. Now our dermatologist bills for red itchy irritated fiberglass filled skin and a complete inventory of my costs so far to de glass my townhome will be added to my request and I can't join this lawsuit fast enough. All I want is my $300 back or a no fiberglass replacement. They really aren't being smart or concerned about customer satisfaction or health for that matter.
read more
Linda Novak
DAMAGED ITEM
Reviewed on 2021-02-26T00:01:10
We purchased a trestle dining table on Amazon and it had a deep gouge in the top. Zinus was quick to respond to our needs and reshipped another one and sent a return label for the damaged one.I was greatly impressed with their service
read more
J Angela
Don't purchase from their website
Reviewed on 2020-12-30T00:27:20
Don't purchase from their website. Use Amazon or other companies if you really want to purchase them.I was not able to get the product more than 30+days. And I decided to cancel it, and I did cancelled my order through their Customer services. However, I could not get any updates or refund for about a week. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. I called them multiple times but they were repeating the same thing. I was not being helped. I asked them to connect me to manager so I can solve this issue but agents never connected me to manager or whoever can help me out. So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. So I had to request cancellation for the delivery. I am very curious and wondering how long it would take to get my money back. Maybe another month? So repeat- don't buy the mattress from their website if you do not want to waste your valuable time.
read more
HappyinBrisbane
Excellent value for money. Products easy to construct. Solid, stylish, comfortable. Very happy with four products bought
Reviewed on 2020-12-04T23:34:31
Bought bed, daybed and two mattresses. Bed and daybed easy to assemble (160cm female). Instructions were clear,loved the spare bolts and washers &c and the little Allen key was fab. After assembly, products were sturdy and looked great. Have slept on the green tea memory foam mattress for a week now and love it. Firm, even support. Based on my purchases, I would definitely buy from Zinus in future. Very pleased, thanks Zinus!
read more
Ashley Brunner
We got a four poster bedframe and were…
Reviewed on 2020-11-22T22:48:00
We got a four poster bedframe and were totally impressed by the workmanship and the ease with which we were able to assemble the flat pack.It was well numbered, and the diagram was easy to follow. There were even some spare screws. Thoughtful! We then saw a number of complaints in reviews. Maybe the company has a weak spot, or maybe only negatives give reviews, or the company doesn't look for good reviews. But the frame is great!
read more
Anastaaie
Don't buy from them!
Reviewed on 2020-09-20T22:38:02
They sell the worse quality products, don't honor their warranty and ignore your emails do you needany more reasons to not buy their stuff!
read more
Jimmy Park
Took 30+ days to deliver
Reviewed on 2020-09-02T14:19:49
Took 30+ days to deliver, so I tried to cancel and get a refund. Customer service told me they could cancel it,but then the mattress arrived and I didn't get a refund :(
read more
Shaun
Worst company around!
Reviewed on 2020-08-28T09:07:04
I bought multiple stuff from this company I will talk about the matress in this review,firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! What kind of company does that, they also will ignore your messages please don't buy a mattress or any pieces of furniture from this company!
read more
You May Also Find These Company Reviews Interesting