Review (April 2024)
Zoom specialise in 4k uhds, blu-ray, dvd, cd, vinyl and merchandise, with the latest releases & classics. shop now with zoom, save 10% off your first order with free uk delivery.
290k
Estimated Revenue
242.21k
Website Visitors
2.2/5
Trustpilot Score
What do we know about Zoom.co.uk?
What is Zoom.co.uk's Revenue?
Zoom.co.uk's estimated revenue for 2023 is $290k.
What does Zoom.co.uk do?
Zoom.co.uk is a company based out of 1 Central St, London, United Kingdom.
What are the monthly traffic metrics for Zoom?
6/mo Traffic Growth
36.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
242k
Time on Site
2.7Mins
Pages per Visit
3.0
Bounce Rate
54%
How fast is Zoom growing?
Zoom has grown by 141.4% in the last 6 months according to SimilarWeb.
How do people interact with Zoom?
Last month, Zoom received 242k visitors who spent an average of 2.7 minutes on the website and visited 3.0 different pages per session. Overall, 54% of people bounce on the first visit.
How do people find Zoom?
143.5k people (59%) visit Zoom directly. 66.9k (28%) people search for them in Google. Whereas, 3.2k (1%) discover Zoom through Facebook, Reddit, and YouTube. 6.8k (3%) visitors come from Zoom's email newsletters. Finally, 15.6k (6.5%) people come from affiliates and or paid referrals.
Who uses Zoom?
Zoom's top market is the United Kingdom and they receive 179.8k (74.2%) people.Then the 2nd is Germany with 6.5k (2.7%).The 3rd is is United States with 5k (2.0%).
Traffic Growth (last 6 months)
What do Zoom's customers say about them?
Review Score
2.2/5
Total Reviews
407
Info
Zoom5 Star
25.0%
4 Star
10.0%
3 Star
0.0%
2 Star
5.0%
1 Star
60.0%
Read reviews that mention
Diana
Big time scammers!!!
Reviewed on 2021-04-13T23:40:41
Big time scammers!!!
Henrik Persson
Much worse could it not get.
Reviewed on 2021-04-09T08:49:16
The order was placed 16/02/2021, a couple of days before the owner change. Then i was sure there were going to be delays because of new staff.Started to monitor the site and the order to see if the movies was coming in stock and/or the order was despatched. The first week of Mars it was despatched, even thou the site had not listed the movies as "in stock" since the owner change. One month later, still hasn't got the order. Their support email is not working and they are not responding to messages on social media. So i think they just marked my order as despatched without anything sent.
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VL
Ordered and then nothing
Reviewed on 2021-04-06T18:54:21
Ordered and then nothing. Waited 10 days and no dispatch email at all. Had to go through PayPal to get my refund which they promptly did saying that there was no stock.They didn't bother refunding until I chased even though they had no stock.
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Karen
No puzzle or refund.
Reviewed on 2021-03-31T21:39:11
I ordered a puzzle at the beginning of December. Was a xmas present for my grandson.Was fobbed off with shipping issues due to covid taking longer to arrive. It is now the end of march. I have not received the puzzle or the refund I requested.
No response to my request for a refund when I emailed. V disappointed.
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Christopher Dean
Terrible service
Reviewed on 2021-03-15T11:39:24
Terrible service. Monopoly arrived damaged in transit. Packaging very poor. Absolutely zero response from customer service.Will not ever be ordering from again!
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adrian
(THIS COMPANY AS BEEN BOUGHT OUT) AND…
Reviewed on 2021-02-20T14:57:03
(THIS COMPANY AS BEEN BOUGHT OUT) AND GETS TAKING OVER IN A COUPLE OF WEEKS AND NOT TAKING ORDERS FROM 17TH FEB 2021 ANY ONE WHO ARE TRYING TO GET A REFUND THEN ......................GOOD LUCK YOU MAY OR YOU MAY NOT GET WHEN THE NEW OWNER TAKES OVER IF YOU GO ON ZOOM SITE YOU WILL FIND NO INFO ON ITEMS THEY NO LONGER ON EBAY NEITHER..... GOOD LUCK TO ALL WHO WANTS A REFUND, MYSELF WAS LUCKY AS I GOT REFUND AS I ORDERED ON EBAY AND EBAY HONOURED REFUND THIS WAS BEFORE I FOUND INFO OUT ABOUT COMPANY BEEN SOLD, TO ALL THE CUSTOMERS TRYING TO GET A REFUND DON'T GIVE IN WHAT'S RIGHTFULLY YOURS THEN FIGHT FOR IT EITHER THROUGH CITIZENS ADVICE BUREAU, TRADING STANDARDS, ETC DON'T LET THIS COMPANY WIN, YOU HAVE YOUR RIGHTS STAND BY THEM AND SHOW ZOOM THAT THEY CAN NOT WALK OVER CUSTOMERS BY IGNORING EMAILS, ASKING FOR REFUNDS, ETC IF THEY THINK THAT THEY CAN GET AWAY WITH IT THEY WILL ONCE AGAIN GOOD LUCK IF YOU THINK OF BUYING DVDS BLU-RAY OR 4K DEFF ARE A BIT EXPENSIVE BUT RELIABLE?
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Verified purchaser
Deliver cancelled item and won’t refund
Reviewed on 2021-02-20T12:15:13
Pre ordered blu ray in November. Tried to cancel it a week ahead of delivery - received no reply from customer service so emailed again forwarding first email - still no reply so sent a third time.Got a reply to this email to say it was too late to cancel now!
Have asked for a returns authorisation three times - and ignored every time over a two week period.
Now not sure what to do - have packaged blu ray and want to return - it the company customer service email ignore me and they don’t have a contact phone number
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michael knowles
I have ordered from this company to…
Reviewed on 2021-02-18T08:45:31
I have ordered from this company to some what dismay item not delivered I contacted zoom they stateabout royal mail asks them to allow more time for delivery where customers are due to covid due to been over stretched zoom don't you realize if a company eg royal mail is other stretched due to covid errors can happen parcels can go astray and get lost in the postal system, but it's ok stating royal mail delivery times due to covid can be delayed or that's right (CAN BE SO ITS NOT GUARANTEED TO HAVE BEEN DELAYED AND CAN STILL BE DELIVERED ON TIME) you can blame royal.mail as manty times as you like but deep down if every where is facing issues like they say re covid wouldn't.you yourselves gain issues and computer errors can happen at your end then when customers put in for refund you don't like it, and customers are in the wrong I read.many bad reviews about zoom but customers may think you can not be that bad but when I have sent several.messages through eBay to you and you ignore, why because zooms in the right, and yet eBay as to issue refund why because you clutch at straws you replied to one email stating to me you expected the item to of reached myself by now and that was after case was opened on non received goods and in the same email from you it stated it can take longer due to covid but you already stated you expected it to be delivered by now that was in a 3day span so you contradict can you actually state you don't have problems at zoom you don't have despatching issues you don't over look any orders, you dont pass orders off as a despatch when it may not have, you don't have any issues at all by the sounds of things but all businesses suppose to be over stretched due to covid lack.of staff etc so you can make errors yourselves and you can not face it you have not come to reality as a big company you to can have hiccups at times like this let alone any other times. I've ordered from you I've had a bad experience with you and will Not BE ORDERING AGAIN FROM YOU, I wish I could of giving you NIL score but that's not one of the option unfortunate, if you can not respond to messages face responsibilities and stop blaming royal mail all the times you may go along way. my overall comment about zoom are as follows
RUDE ARROGANT OBNOXIOUS DISGRACEFUL BIG HEADED NON REALITY WHERE YOUR WORDS HAVE NO MEANINGS AT ALL, YOUR LIKE PIGS FEEDING YOU GRUNT AT THE SLIGHTEST THING AND HOPE YOU CAN DELAY ON REFUNDING, AT THE END YOUR NO ANGEL. (WHO'S LAUGHING NOW) YOU SOUR FACE GRUNTING SWINES
I THINK I WILL FIND A FAR BETTER PLACE TO GET GOODS FROM TO WATCH THAN YOURS I WILL NOT MISS YOU AT ALL ONE BAD EXPERIENCE WITH A COMPANY SAYS IT ALL (GOOD BYE GOOD RIDDANCE AND ENJOY YOUR LIFE) DO NOT RESPOND TO THIS REVIEW NEITHER
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