Review (August 2025)

Zoro has low prices on industrial supplies, hvac equipment, mro products & much more. free shipping on orders $50+ when you sign in or sign up for an account.

10k

Estimated Revenue

5.14M

Website Visitors

2.2/5

Trustpilot Score

What are the monthly traffic metrics for Zoro?

6/mo Traffic Growth

-19.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

2.6Mins

Bounce Rate

56%

How fast is Zoro growing?

Zoro has grown by -9.4% in the last 6 months according to SimilarWeb.

How do people interact with Zoro?

Last month, Zoro received 5M visitors who spent an average of 2.6 minutes on the website and visited 3.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Zoro?

1.6M people (30%) visit Zoro directly. 3.2M (62%) people search for them in Google. Whereas, 32.6k (1%) discover Zoro through Facebook, Reddit, and YouTube. 23.8k (0%) visitors come from Zoro's email newsletters. Finally, 254.5k (5.0%) people come from affiliates and or paid referrals.

Who uses Zoro?

Zoro's top market is the United States and they receive 4.9M (95.8%) people.
Then the 2nd is India with 32.3k (0.6%).
The 3rd is is Mexico with 31.5k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Zoro's ads on Google?

Google Ads

Zoro.com℠: Official Site | Business & Industrial Supplies‎

https://www.zoro.com/

All of Your Industry Specific Needs Can be Found on Zoro.com! Manufacturing, Food & Hospitality, Contracting, and More. Quick and Easy Ordering! Pipes & Fittings. Test Instruments. Compressors. Auto Maintenance. Janatorial Supplies. Batteries & Lighting.

Zoro.com℠: Official Site | Tools, Hardware, and More‎

https://www.zoro.com/

Tools, Hardware, Home Improvement, Office Supplies and More. Quick and Easy Ordering! We Are Committed to Making Your Job Easier, with Fast and Free Shipping on Orders over $50.

Buy Gun Safes | Secure Storage Cabinets | Zoro.com

https://www.zoro.com/gun-safes/c/10591/

Trusted Brands and Products. Millions of Low-Priced Items. Millions of Products. Super Low Prices. Invoicing Available. $5 Shipping. Trusted by Businesses. Sign Up for Free Shipping.

Zoro.com: 1,000s of Brands, Millions of Products

https://www.zoro.com/

Millions of Items on One Easy-to-Use Site with Outstanding Customer Service. We Are Committed to Making Your Job Easier - Shop our Endless Aisle. Super Low Prices. 900k+ Products Ship Free. Trusted by Businesses. Zoro accepts MasterCard.

Buy Milwaukee Products - Heated Jackets & Coats

https://www.zoro.com/search?q=Heated%20Jacket

An Endless Assortment of Items on One Easy-to-Use Site! Free Shipping over $50. Sign Up and Get Free Shipping on Orders over $50! Check out Millions of Products. Super Low Prices. $5 Shipping. Zoro Accepts Visa. Hassle Free Returns. Orders Over $50 Ship Free.

What do Zoro's customers say about them?

Review Score

2.2/5

Total Reviews

186

Info

Zoro
5 Star
25.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Andrew Fluevog

Shipping delays every time

Reviewed on 2021-04-23T17:51:17

They say items will ship within 1 day, but it is a lie. They are always backed up and customer service just keeps saying it will ship the next day.Use Amazon, not zoro. Worst mistake ever
read more
Leslie Villalpando

ordered a desk from zoro

Reviewed on 2021-04-22T16:07:26

I ordered a desk from zoro, worst customer service. The order was supposed to arrive on the 6th of April,they tried delivering it on the 9th and the reason they couldn’t deliver it was because the trailer didn’t fit in the parking lot mind you we are in a professional building with lots of space to park. So I ended up receiving the following Monday only for the delivery guy to tell me he can’t deliver it because it’s too heavy for him oh and they don’t deliver to the second floor (I had already spoken to a rep. Previously and they knew we were on the 2nd floor). I called zoro and there answer was well at least you received it earlier than the ETA delivery and the delivery wasn’t there problem) I also called the delivery company, YRC and they basically told us the same thing. If I could put a zero for a rate I definitely would. Never ordering from them again.
read more
Nicole

They sent the wrong product and now I have to pay for their mistake

Reviewed on 2021-04-20T18:55:52

I purchased a cabinet from them and they sent me the wrong product. When I called to get the right one sent,they offered to ship the right one to me so I would get the packaging from the new one, to package the wrong one to send back (I live in a building and they had already broken down the box/packaging). I had to reach out to them twice to find out the item I wanted wasn't actually in stock, they *might* be able to ship it to me in 21 business days and if I wanted a refund I have to "patchwork boxes" to enclose the wrong one they sent me so I can send it back to get my refund. Absolutely ridiculous. If a company makes a mistake like this they should be absorbing the cost. Wild that they have me hunting for boxes to patchwork together to send back their cabinet so they refund me. I'm livid. DO NOT SHOP HERE.
read more
Don Waters

Ordered two very simple luggage locks…

Reviewed on 2021-04-18T03:34:23

Ordered two very simple luggage locks and received two completely different luggage locks.Waited 15 mins on phone for help, and gave up. Sent email that was answered in a few hours with a promise of free return and credit. We'll see. But even so a pain the ass. My assumption is they have a category for luggage locks, and simply sub substituted what they have in stock. I will never use this source again.
read more
M P

Terrible company..

Reviewed on 2021-04-17T17:23:20

Terrible company... they are literally a middle man. Orde placed April 3rd nothing for 2 weeks till I call multiple time (while waiting on hold for 35 mins!).Only then do I get a shipping notification. However, only half my orde ships and now told it is out of stock (when it was clearly listed as IN STOCK on their website) and won’t be shipped for another two weeks +. Absolutely worthless company which false advertising (millions of products in stock my a$$). Customer service offers “sincere apologies” and nothing else. Complete waste of time and money.
read more
Dan RunsWith Scissers

Above and beyond

Reviewed on 2021-04-16T17:56:25

*** lost a package I needed badly to get to me. My whole lil business pretty much shut down and I was panicked.Sarah at Zoro calmly asked if I wanted a refund or to reorder. (which kinda annoyed me. How could she be so calm at this! LoL) I wasn't unpleasant but was not real calm, either. She not only got it in the works that day, but sent it expedited and it's due here one day after! Way above and beyond. I notice a lot of their negative reviews are due to lost, late shipments. *** told me they, Zoro take care of these in-house now. This really did save the day for me. They were just great threw the whole thing. Also, the piece of equipment was a lot cheaper than I could find elsewhere. I will definitely be doing business with them again.
read more
Arbs Hirst

Ordered a gas stove and waited 2 weeks…

Reviewed on 2021-04-12T19:20:23

Ordered a gas stove and waited 2 weeks and then they cancelled and said their 3 rd party was unableto deliver
read more
Ryan

Product said ships in 3-5 day

Reviewed on 2021-03-28T11:33:08

Product said ships in 3-5 day. Waited 2 weeks and still hadn't shipped.

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