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1life Review

April 2026

$77M
Revenue
2.2/5
Trustpilot
275
Employees
4%
Growth
Estimated Revenue
$77M
Total Employees
275
Employee Growth
4%
Industry
Leisure
Location
St Ives, UK
Global Rank
N/A

What is 1life's Revenue?

1life's estimated revenue is $77M.

What does 1life do?

1life is a company in the Leisure industry.

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ONDAONDA
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VisitBritainVisitBritain
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Review Score
2.2/5
Total Reviews
8
Info
1Life Abbey View
Sort by:
Karis Parker
Reviewed on Feb 18, 2024

Great Dunmow Leisure

Great Dunmow Leisure I had cash ready, legal tender but they don’t accept cash because of covid and a security risk!!! Discrimination against people who dont have a bank card. Sadly so common these days but it shouldn’t be allowed! When challenged they made no real argument except for the above. if everyone refused to pay they wouldn’t survive

Customer
Reviewed on Mar 30, 2023

1life Wyboston lakes

Disgusting pigs charging 15 quid for 1 day late payment. Stay away from this trash, Wyboston lakes,how dare you let such garbage company to run business on your site!!! And threatening me that they will put one more charge on top of this one.

L Nason
Reviewed on Apr 22, 2022

1Life at Lord Butler Leisure Centre. Stay away.

I signed up at the 1Life Lord Butler Leisure Centre in Saffron Walden for gym membership for my 15 year-old son. I was not told at the time that, as an under-16, he would have to be accompanied each time by an adult. When I found this out, I cancelled his membership well within the 14-day cooling off period. The centre debited my account anyway and three months later, has still not responded to my multiple requests, by phone and email, that they reimburse me the sums taken!

Marcus Hoare
Reviewed on Dec 21, 2021

A manager who refuses to get in touch

It came to light in a recent conversation with the leisure centre in Great Dunmow that I have been paying a child's membership for my 22 year old son - for FIVE YEARS after he was eligible to be a member. I know that generally it is up to members to contact gyms when they want to cancel a membership, but wouldn't you think a centre might get in touch after so long when a (junior) member is no longer eligible? I asked to speak to the manager but was told they were unavailable and that they would get back to me. I heard nothing so got back in touch. Again I was told the manager would get back to me. Nothing. I was told the same thing SIX TIMES and have still heard nothing at all. They clearly want me to just go away. Staff here are always so nice. I just hope the management don't treat them with the total disregard that I've experienced. Seriously unimpressed. I'd be interested to hear other peoples' thoughts on this.

Dimitru
Reviewed on Nov 15, 2021

They charge me 15 pounds extra for 2…

They charge me 15 pounds extra for 2 hours delay about paying my membership fee. I sent them email but no response. I love the staff at the centre but their finance and cs department absolutely irresponsible.

Grant
Reviewed on Nov 11, 2021

Stay away from the Lord Butler Leisure…

Stay away from the Lord Butler Leisure Centre in Saffron Walden. They use a debt collection company that sends out the most vile threatening letters if you cancel your membership, 1Life are aware of the problems with DFC but still use them to hound people and take money from peoples bank accounts , which they refuse to refund.

Victim of hippoleasing
Reviewed on Nov 5, 2021

Warning keep your children away.

Willesden sports centre staff for young children’s swimming sessions are the most disgusting, disrespectful and unprofessional people to have the responsibility of the safety and well-being of children as young as 3 years old. DO NOT sign your children to this centre.

Roberto Soares
Reviewed on Sep 30, 2021

Very very bad costumer service…I strongly don’t recommend Downham 1life

Very very bad costumer service… it’s not a clean place.. I’m in gym and machine’s smells bad… I want to finish my membership due to health reasons and they ignore my request. I strongly don’t recommend this place. no more.. I don’t mind if I have to pay my contract in advance. I just want to finish my membership… !!!!!!! I contact them for 3 times and nothing!!!!

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