Bad product, worse customer service.
Reviewed on 2021-03-11T14:48:02
Ordered some necklaces for my wife as Christmas presents from my kids. Order was very slow to finally say it's been accepted,then took MONTHS to be delivered. Multiple attempts to contact the company to ask about the order or try and cancel it (as it was past Christmas already) were completely ignored. Product did finally arrive, after the return window closed. Product is also very cheap looking, I doubt my wife would even wear it.read more
Reviewed on 2021-01-31T02:23:58
Beautiful bracelet. Like a sparkling rainbow. Makes me happy?. Excellent quality.
I made my request to return these items…
Reviewed on 2021-01-15T12:04:38
I made my request to return these items more than a month ago and you waited until a month has passedand several emails from me before you approve my return and now you are telling me that you will only process a partial refund for anything that is returned more than thirty days after delivery.
I was right, you are indeed scammers. This is your way of deterring a return and I am sure that if I send back these items I can kiss my money good bye.
You are all just common thieves. I should’ve read the reviews on you before I decided to do business with you and send my hard earned money to you. 99.99% of the reviews on you paint you as what you are…SCAMMERS!read more
Double charge and no response from them.
Reviewed on 2020-12-23T19:55:39
I tried to purchase one necklace and was charged twice, even more for the second charge.I emailed them with the problem 4 times and have still not heard back. I got their phone number from my credit card bill but the voice mail is full. DO NOT BUY FROM THIS COMPANY! Lots of bad reviews for the same problem.read more
Reviewed on 2020-12-21T17:57:30
NOT VERY HAPPY, What the heck is going on here, not. I ordered one NECKLACE at $39.00 on Dec. 19th.and I get charged $99.00, the invoice shows 2. I immediately send you an email stating I only ordered one, a response from your company stted I would be
contacted within 24 hours but that didn't happened. The money was withdrawn from my checking account on the 20. No Sir. I only ordered one. Please Refund my money for Order# 1080. SAT.read more
Dreadful customer service
Reviewed on 2020-12-16T17:56:49
Pendant ordered on 28th November with 3 to 5 days delivery...still waiting despite numerous emails querying delivery.My last email asked them if I had been scammed to which I have had no reply.....enough said.read more
Don't buy from this company
Reviewed on 2020-12-15T09:03:37
Don't buy from this company! Ordered because they said they could ship 2 - 3 days within the UK.They ignored emails and refund requests for 3 weeks and then email to say they have sent via a non trackable delivery and could take up to an additional 20 days to arrive. COVID has slowed deliveries but not a company's ability to communicate appropriately or to be honest on their website. Don't waste your money, stay clear.read more
bought a necklace they never shipped…
Reviewed on 2020-12-10T20:24:28
bought a necklace they never shipped and will not reply to email i filed a fraud claim with creditcard companyread more