Review (August 2025)

Shop ace hardware for grills, hardware, home improvement, lawn and garden, and tools. buy online & pickup today!

6.1B

Estimated Revenue

19.46M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Ace Hardware Corporation?

Estimated Revenue (2020)

$6.1B

Total Employees

9100

Founded

1924

Industry

Retail

Location

Oak Brook, United States

About

Ace Hardware Corporation: Shop Ace Hardware for grills, hardware, home improvement, lawn and garden, and tools. Buy online & pickup today!

Social Links

Alexa Ranking: 5418

What is Ace Hardware Corporation's Revenue?

Ace Hardware Corporation's estimated revenue for 2024 is $6.1B.

What does Ace Hardware Corporation do?

Ace Hardware has been named a Top Ten Workplace in Chicago for the last two years and recognized as a "Best and Brightest Company to Work For" in the country in 2018. Ace is looking for the dynamic people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. People are the foundation of what makes Ace great, and we are always looking for ways to improve the employment experience for our team members. At Ace, employees enjoy a competitive, fast-paced and friendly work environment. We take pride in serving our Ace retail stores and their customers in neighborhoods across the country and around the world. Ace is the largest retailer-owned hardware cooperative in the world with more than 5,200 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com

What are the monthly traffic metrics for Acehardware?

6/mo Traffic Growth

-5.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

19M

Time on Site

2.4Mins

Bounce Rate

55%

How fast is Acehardware growing?

Acehardware has grown by 38.1% in the last 6 months according to SimilarWeb.

How do people interact with Acehardware?

Last month, Acehardware received 19M visitors who spent an average of 2.4 minutes on the website and visited 2.0 different pages per session. Overall, 55% of people bounce on the first visit.

How do people find Acehardware?

8.1M people (42%) visit Acehardware directly. 9.1M (47%) people search for them in Google. Whereas, 146.3k (1%) discover Acehardware through Facebook, Reddit, and YouTube. 223.9k (1%) visitors come from Acehardware's email newsletters. Finally, 231.7k (1.2%) people come from affiliates and or paid referrals.

Who uses Acehardware?

Acehardware's top market is the United States and they receive 19.1M (98.3%) people.
Then the 2nd is Philippines with 95.1k (0.5%).
The 3rd is is Canada with 48.5k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Acehardware's ads on Google?

Google Ads

acehardware.com - Ace Hardware® Online - Free Store Pickup‎

http://www.acehardware.com/home/index.jsp

Ace is the place with exactly what you need. Starting with help.

Ace Hardware® Official Site - Shop Online Today

https://www.acehardware.com

We Offer a Wide Variety Of Quality Products To Fix, Repair & Maintain Your Home. Around the block. What you need in stock. With people who know their stuff. Free Store Pickup. Ace®, The Helpful Place. Brands: Craftsman, Weber, Scotts, Big Green Egg.

Plastic Adirondack Chairs - At Ace Hardware® - acehardware.com‎

http://www.acehardware.com/product/index.jsp?productId=18016536

Enjoy Free Store Pickup. Shop Now!

Buy Pellet Stoves - At Ace Hardware® - acehardware.com‎

http://www.acehardware.com/family/index.jsp?categoryId=1260958

Enjoy Free Store Pickup. Shop Now!

Buy Big Green Egg® - Come Into Ace Hardware® Today‎

http://www.acehardware.com/shop/index.jsp?categoryId=

Ace® Is Your Neighborhood Place for Big Green Egg® Grills and EGGcessories!

What do Acehardware's customers say about them?

Review Score

1.9/5

Total Reviews

164

Info

Ace Hardware
5 Star
20.0%
4 Star
5.0%
3 Star
0.0%
2 Star
10.0%
1 Star
65.0%
Read reviews that mention
Metatron Church

I’d like to NOT have to shop at Amazon…

Reviewed on 2021-05-08T13:21:49

I’d like to NOT have to shop at Amazon and at Ace instead but I literally CAN’T since they are charging $140 just for shipping within the US for a $19 bird feeder!This should be criminal!!
read more
Dan

Unable to get an online account to…

Reviewed on 2021-05-06T21:46:57

Unable to get an online account to work. Have talked to their customer support numerous times and have gotten nowhere.Wrote corporate, no response, customer service supposed to call me back, nope. Time to do my shopping at the big orange box, Ace you suck.
read more
Iso Help

Save Your Time and Frustration - Go Elsewhere

Reviewed on 2021-04-28T21:14:26

Our local store never has anything they say they have online. When you ask about it in the store,they just say "If it's not on the shelf, we don't have it." Ordered something to pick up at the store that they said they had in stock. Several hours later, I got a notice that they canceled the order. Customer Service number is an absolute JOKE. The last person I spoke to was based in Mexico and my email was answered with misspelled words and poor grammar. I'm pretty sure my previous call to "Customer Care"(which is laughable) was also in another country. I should have checked this site for reviews before I even thought about shopping there. Absolutely the worst, even worse than Lowe's and Home Depot, and Walmart COMBINED.
read more
customer

Poor Customer Service-Poor Quality Control

Reviewed on 2021-04-27T18:03:22

Bought a Toro lawnmower less than a month ago. First one was defective. Brought it back.Second one was defective (same problem). Now, I have a bad taste in my mouth and asked for a refund. Ace says "NO. Once the unit has gas inside it we don't give refunds." That seems just swell because I don't know how You TEST a lawnmower WITHOUT putting gas in it. POOR CUSTOMER SERVICE-POOR QUALITY CONTROL
read more
Roxy

BAD customer service

Reviewed on 2021-04-17T21:41:40

BAD customer service. Employees are terrible.
Marsha Shook

Lack of customer service

Reviewed on 2021-04-11T16:40:55

We try to use ace instead of big box but after this weekend things will change. Having a cart filled we went to buy large outdoor flag to find not one had price tag.Waiting to find someone on the floor to help with no success we asked nearby cashier for help. She said to bring it to her but being on a display it was unreachable so she would get someone to help us. well while we waited the cashier walked by us with her eyes averted from us and proceeded to either go on break or went home. Long story short we left full carriage and went to Lowes who gladly took our 151.00
read more
Bass Turd

Ace Hardware Online Order Experience

Reviewed on 2021-04-10T15:23:26

I made an online order with Ace. The terms were they were going to ship to store and then deliver to me. They gave a delivery date.An Ace employee called the day before delivery date to tell me my order was in but I had to come pick it up instead. I told them no thanks and that my order stated delivery. The person said ok, sorry for the mixup and said it was on the schedule to be delivered on the day promised. Later that day I get a call from the store manager telling me that it would not be delivered until the next week because "The Delivery Truck Is Full". I told him to keep the order and give me a refund. I would go buy it elsewhere where it would not be such a hassle. After doing that the manager delivered it himself to my home 2 minutes away from the store. They would have spent less time if they just delivered it than they did trying to get out of delivering it. I was happy to see the Store Manager realized his mistake and made it right. I will keep shopping here, its a new store and maybe the store needs to get better organized. Greenacres Ace Hardware | 6770 Forest Hill Blvd Greenacres, FL 33413-3322
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Paul

Acehardware.com lousy!

Reviewed on 2021-03-31T14:23:04

My local store is excellent. Acehardware.com is not! I ordered 10 bags of dirt and a little roll of garden fence.I ordered it all for delivery, since I could not pick up the dirt myself. They sent me the fence (for $10 shipping!) and wanted me to pick up the dirt. Then, they would only cancel the pick-up order and said I could return the little fence but they were going to keep the $10 shipping!! It took me 2 hours to even get somebody on the line to cancel the order for pick-up. I will never order from acehardware.com again.
read more

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