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Affinitywater Review

June 2026

$145K
Revenue
603.5K
Visits/mo
3.4/5
Trustpilot
#67,601
Global Rank
Estimated Revenue *
$145K
Based on traffic
Total Employees *
61
Based on traffic
About

Affinity Water Corporate Website

Global Rank
#67,601

What is Affinitywater's Revenue?

Affinitywater's estimated revenue is $145K (estimated based on traffic).

What does Affinitywater do?

Affinity Water Corporate Website

3mo Traffic Growth
-0.3%
Monthly Hits
603.5K
Time on Site
3:59Mins
Bounce Rate
50%

How fast is Affinitywater growing?

Affinitywater has changed by -0.3% in the last 3 months according to SimilarWeb.

How do people find Affinitywater?

People visit Affinitywater through various channels. 100% find them through search engines.

How do people interact with Affinitywater?

Last month, Affinitywater received 603.5K visitors who spent an average of 3:59 minutes on the website and visited 3.2 different pages per session. Overall, 50% of people bounce on the first visit.

Who uses Affinitywater?

Affinitywater's top market is United Kingdom and they receive 94% of visitors from there. The 2nd is Netherlands with 2%. The 3rd is Turkey with 1%.

Traffic Growth (last 3 months)

603.5K visits
Apr 2026
603.5K
873.0K visits
Mar 2026
873.0K
653.7K visits
Feb 2026
653.7K

Traffic Sources

Search100%

Top Countries

United Kingdom94%
Netherlands2%
Turkey1%
India1%
United States1%
Review Score
3.4/5
Total Reviews
1,613
Info
Affinity Water
Sort by:
Roberta Chant
Reviewed on May 14, 2026

Lovely helpful people 👏👏👏

Lovely helpful people 👏👏👏

Bahar Basci
Reviewed on May 6, 2026

Amazing customer service

Erica from the Kent office was absolutely amazing, took time and care to explain my bill, she went through all my questions so clearly and professionally. Really good customer service and went above and beyond for me 😊

Mehran vafaei shalmani
Reviewed on May 3, 2026

Easy online and telephone experience

Unless British Gas and Thames water, I never had non sense bill and whenever comes to payment their website and telephone payment is quite user friendly.

K. Furley
Reviewed on Apr 27, 2026

Very pleased with this service.

Had a free home check today and was given replacement shower heads to save water and 2 new aerators fitted + was given the go ahead to have affinity plumber visit. Chap was super nice, checked water meter etc. Very pleased. A great service

Mike
Reviewed on Apr 23, 2026

Very good,

Very good, A very good experience when contacting Affinity Water regarding my billing online. The advisor was very helpful and understanding. I chose to go paperless to have my billing online. It’s more convenient.

jack
Reviewed on May 7, 2026

Its my water bill

Its my water bill, Its the law that I pay it.

A Kaur
Reviewed on May 7, 2026

Well thank you for cancelling my direct…

Well thank you for cancelling my direct debit especially when my account showed - minus £… so much in credit … than the cheek of it charging me £11.00 each month… The stress off showing that l owed over 300? And than said on statements that it was due (and on phone you admitted that was wrong … on top of that … l paid the 300 today …. Why should we be begging for the refund upon asking you about all this …. Only because l asked you Than choose refund me also your end knew l was in credit .. now l have to ring again to get my Back £300. When I fact my account was UPTO… thanks for cancelling the direct debit especially… l rather have my 11 back that you been charging me for nothing …. Might as well come and work for you lot….

Malcolm Hillier
Reviewed on Apr 18, 2026

Not happy

Not happy, this company has the cheek to tell me i missed my direct debit payment, and charged me an 11 fee. even though i was in credit. I would like to now add they Affinity water have made no effort to contact me in any way. Update 24//04/26 fee credited back with warning and funds were available, so rightly so I should be refunded.. How can you enforce rules for people just because of a direct debit

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