Alncom supply ultrafast full fibre broadband for homes and businesses across Northumberland and North East England in the most rural settings
What is Alncom's Revenue?
Alncom's estimated revenue is $7M.
What does Alncom do?
Alncom supply ultrafast full fibre broadband for homes and businesses across Northumberland and North East England in the most rural settings
Thankyou
After being with many internet providers in the past, I find Alncom have given me a first class service from 1st installation to contacting customer services for various queries. For the minor problems I have had, I’ve had a great response from both customer services and engineers ensuring issues are rectified almost immediately. Thankyou Alncom for a great service.
Highly recommend
Highly recommend. After less than acceptable service from BT over many years decided to go with local provider. No hard sell, no gimmicks and lovely to speak to actual humans. Very competitive pricing. Excellent helpline and out of hours service. Nothing was a bother.
Very satisfied
Alncom has great communication price is competitive easy to communicate with live people very happy with our service
Very pleased so far with service
I switched to Alncom from Sky for two reasons - one to bring my monthly bill down but also because the battle to get through to anyone helpful at Sky was becoming more and more of a struggle. I liked the quick turnaround from requesting the switch to getting everything set up (less than 24 hours!) and I appreciated the courtesy call yesterday to check everything was OK. I rarely hear my neighbours complaining about Alncom so I'm reasonably confident I've made a good call
Service as promised
We have been with Alncom for some time now and have had no problems at all with connectivity and have had no reason to call for any assistance at any time. The initial installation presented a little problem in finding a route for the cable but this was overcome with minimum disruption and maximum efficiency by the installation team. Quite happy with the speed and cost.
This is a fantastic company
This is a fantastic company and have provided an awesome service to me for a good while now. The support team helped me with a urgent issue and i could not be happier at the service and speed of the guys that helped resolve it. 5 star company and a group of super caring people that AI just will be never good enough to replace. :-)
Very happy with our move to Alncom
Had been with the "Big" Telecom company for home broadband and landline for many years. Fed up with hefty annual price hikes and no current access to full fibre speeds, I decided to research alternative broadband provision. Once our 24-month contract was close to ending I asked Alncom to initiate a check to see if we could be connected to their full fibre network. Two technicians turned up on the same day and confirmed that connection should be straightforward. I gave Alncom the go ahead straightaway and only a few days later we were connected to their Fibre 200 service and fully up and running, saving money against the previous supplier's contract (and without any mid-contract price hikes) while getting three times the speed. It's worth noting that (in our case) Alncom were able to run their fibre through the existing service ducts, so there was no need to dig up the garden or path and so there was no exterior disruption. Given that we have lost our Digital Voice service we plan principally to use our mobile phones for calls but also wanted to retain our landline number. I signed up to a VoIP service (independent of Alncom) and arranged for the number to be ported across. This means we can continue to give out our home number to receive calls and also get up to 100 minutes of call credit for a few pounds a month. This approach works perfectly with the Alncom broadband service. All the Alncom staff we dealt with - from pre-sales to technical to post-sales customer support - have been professional and courteous. The technicians were polite and extremely tidy in their work. Unusually in this day and age, everybody at the company who promised to do something followed through promptly with their actions and kept us updated with the status at every step. Needless to say, we are very happy with our decision to move to Alncom.
Perfect service.
Service has been excellent from the start in 2022 Speed fast and consistent. Payment system perfect. Communication excellent. Good value.
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