Ameli Review (July 2026)
What is Ameli's Revenue?
Ameli's estimated revenue is $8M (estimated based on traffic).
What does Ameli do?
Ameli is a company in the technology industry.
How fast is Ameli growing?
Ameli has grown by 0.0% in the last 3 months according to SimilarWeb.
How do people find Ameli?
People visit Ameli through various channels. 99% find them through search engines.
How do people interact with Ameli?
Last month, Ameli received 33.6M visitors who spent an average of 6:17 minutes on the website and visited 5.2 different pages per session. Overall, 39% of people bounce on the first visit.
Who uses Ameli?
Ameli's top market is France and they receive 95% of visitors from there. The 2nd is United States with 1%. The 3rd is Belgium with 0%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Not bad but could be a little better…
Not bad but could be a little better with response time.
completely useless
I'm EU and they've screwed me for over 2 years with little progress. The least they can do is buy me dinner before they bend me over and have their way. They promised to call but didn't. They are the epitome of French bureaucracy
Worst service I've ever experienced
I come from Slovakia, which is an EU country and I asked for the health insurance in the beginning of February this year after moving to France in January. I sent the letter and it took them more than 3 months to get back to me despite the fact I'm an EU citizen. Then I had to go there for an appointment to get the health insurance card. I ordered it and it took another 2 and half months to receive it. But guess what. The health insurance either messed up my address or the post office delivered my card to someone else and that person activated it, so I had to report the loss of my card and ask for a new one. How can the service be this bad?! I don't know who messed up, but I think it was both, La Poste and the health insurance as well. This is unbelievable how long I had to wait for one freakin card just to get to the doctor..I have many health issues and this was truly unbelievable. Public institutions in France are true nightmare. I can't even count the amount of times my husband called them to urge them to deal with my issue. Another thing is that staff is so unprofessional. Nobody speaks English despite the fact that they deal with hundreds of foreigners..They don't care about their clients until you complain hundreds of times that you have a problem and something is wrong. Looks like nobody is doing their job. I feel like I went back to to stone age. Cause that's how it really feels to deal with this institution. As a Slovak person, we get the insurance and the card within one week and healthcare is free unlike in France.. I truly don't know for what service I'm paying for that much money when nobody is capable to do their job. Why everything is so expensive when you don't even have people who are trained properly. They just don't give a damn about helping people, especially people with disability like me. I also don't understand how can the post office just deliver my letter to a completely different person and they don't ask for ID?! How come that the health insurance doesn't make sure that things will get delivered to the right person?! This made me truly angry after waiting for months!! That person who received my card could totally frame me and use my benefits..Where the hell are any security measures? Documents like this should require a signature from the receiver and some form of identification. This is a standard thing in my country when receiving important documents, such as health care. Can't you do something about this for God's sake?! I'm really mad and speechless. Nobody even apologized to me after all this ordeal. I'm sure you can do better than treat people like a peace of s**t.
The worst public service ever
The worst public service ever. The website is constantly down or under maintenance (Momentarily unavailable. Try again later) No way of communicating in a live chat. Their Amelibot is just a primitive worthless robot. Too bad they have the monopoly for our medical reimbursements. Since we are stuck with them, we have to suck it up. :(
Horrible service
Horrible service. I have never seen such a bad customer service from any private company. If ameli.fr would be a private company it would go instantly out of business. Let's see, where should we start. - Contacting ameli.fr It's essentially impossible to contact ameli.fr via phone. The only possible way is via their own messaging system which is horrible. Replies to ones messages are very often completely off topic or not helpful. One is asked to provide information about oneself that is already saved in the ameli.fr system. One cannot reply to previous messages, one cannot upload files to messages even though one gets asked to provide proof of doctor's visits etc.. - Ameli.fr is not able to display non-French bank accounts of the SEPA - Ameli.fr didn't reimburse me for 2 years - Ameli.fr website is constantly down due to maintenance - Getting a social security number took me 9 months
Ameli.fr shortens your lifespan cos it is useless
Many times the ameli.fr site refuses to accept their own passwords sent via SMS. They also continue to claim they have no IBAN number or RIB details despite being sent many times, including via recorded delivery (AR) post. It is impossible to get a CEAM card from them - the service is always "indisponible". They have lost my wife's account and refuse to permit setting it up again. It was initially several nightmares to set my account up and required numerous tries. The problems continue and mount up over nearly 2 years now. The reason I keep revisiting ameli.fr is they keep sending emails claiming "there is an important document to see" - and there never is. Not once out of the 15 times they have messaged me! The site is not great to navigate either and horrible on a mobile device. Amelibot is worse than useless - proffering unhelpful advice like "clear cache" (yes the browser does that automatically plus I manually clear every session plus I get the antivirus to overwrite the zeros, and so on ad nauseam. It is possibly the most useless, unusable, insulting website I have ever seen in decades and several continents. Awful, abysmal, so dreadfully bad it could be a Putin plot! Avoid if you want a long and happy life.
Just bad
A nightmare.
I echo the dreadful experiences of the…
I echo the dreadful experiences of the majority of reviewers here. Leaving aside many complaints, it's almost impossible to register, they refuse to send a creation code, they constantly block my login via France connect, impits.gouv useless for expats, cannot upload documents, the documents already there cannot be opened and read , same goes for Mon espace sante (useless), cannot get my wife registered by any imaginable means, the ameli and mob espace sante sites are baffling to navigate and thwart every attempt to add or obtain useful information.....the list of foul ups is endless. I'm stopping at this point, only because my typing finger is sore..the site is an embarrassment to an otherwise excellent health service, wher the doctors, hospitals, labs etc are all outstandingly good but ameli is outstandingly bad..
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