What is Bpas's Revenue?
Bpas's estimated revenue is $101M.
What does Bpas do?
Bpas is a company in the Finance industry.
If contacting customer services, get the rep’s name and a ticket number!
If speaking with customer services, get their name and your ticket number before hanging up! Requested balance distribution for my rollover IRAs from a previous employer over a month ago so I can consolidate with my Fidelity account, and still haven’t received the distribution checks from BPAS. Have called twice, and was told checks would be resent. Spoke with someone fairly competent in customer services a few days ago, and she claims that there’s no record of me calling or making that initial resend request. I have evidence of the phone call in my call log.
Do not use this company!
Horrible customer service!! People are rude, unwilling to explain exactly what they need as of receipts. They keep denying ever receipt I send in. Then they threatened to shut off my health care verba visa card. What kind of company threatens to stop a health service. Not a company I want to be part of. I tried to cash out and never use them again, but they refuse to cash me out.
This is the worst company to invest…
This is the worst company to invest money with. They are letting my old employer keep our money tied up in the employers bankruptcy. Have not released it yet and is now charging us fees to have it!!!! I want my money now!!! And they will not release it, and they get away with this stuff because regular common folks cannot afford a lawyer! I hate this company!!!!
1 star because I can't leave a 0.
1 star because I can't leave a 0. Terrible customer service, NEVER returns communication. I'm just SOL because the company I worked for closed 10 years ago and they never worked with me to do anything. So I'm out $1000+. Don't use these people
HSA Reimbursements
HSA Reimbursements Don't bother, it is such a pain they want a receipt for everything, even your HMO copay. It's easier to pay out of pocket then submit claims to this company, so sorry our employer picked this company, hopefully we will switch to another company.
We have a Veba account
We have a Veba account. The requests are ridiculous. The amount of time spent on this is almost a full time job in retirement. Their website will only take 4 documents & then you have to fax or mail. I am not sure why everything is so difficult. The money is ours Such a poor customer experience. An example is when you go online you have type in a code when seconds later you go to print, they as for the code again. Exasperating. Would not have participated in this program if we had any information about their processes. It is our money. So unfortunate. They need a much improved website.
terrible company
Our 401k was through BPAS and it's been a terrible experience. The customer service is beyond bad....can we give negative stars. We tried getting on to the website, and could not. Called and spent hours on the phone waiting multiple times, only to get rude and unhelpful opertators. They would not assist us as we could not "verify" the account. Turns out some one had entered information incorrectly on their end. We had to jump through hoops with rude people to get it fixed. As we've tried remvoing money from BPAS to transfer it they make it extremely hard. Multiple contacts required, all the while waiting excessively long time on hold, and getting rude people on the phone. Terrible company, avoid them if you have a choice!!
BPAS is the worst
BPAS is the worst. I have an VEBA type HSA account with them, their portal is terrible, and if you upload more then 4 pieces of need documentation you have to fax or snail mail the rest in. They make any excuse they can to deny you your money. Their communication is awful!
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