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Careerstep Review

June 2026

$45M
Revenue
4.2/5
Trustpilot
250
Employees
2%
Growth
Estimated Revenue
$45M
Total Employees
250
Employee Growth
2%
Industry
Learning
About

With industry-recognized healthcare training, we’ll help you develop valuable job skills, prepare you to earn relevant certifications, and accelerate your career.

Global Rank
N/A

What is Careerstep's Revenue?

Careerstep's estimated revenue is $45M.

What does Careerstep do?

With industry-recognized healthcare training, we’ll help you develop valuable job skills, prepare you to earn relevant certifications, and accelerate your career.

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Review Score
4.2/5
Total Reviews
4,983
Info
CareerStep
Sort by:
Julie Stark
Reviewed on Feb 7, 2025

I'm enjoying the career step learning…

I'm enjoying the career step learning process it's put together really well and very easy to navigate and build real confidence for my future

Jenn Do
Reviewed on Dec 17, 2024

Mallory was excellent!

Mallory McNelis was an excellent helper and ambassador for your company! I honestly wouldn't have signed up same-day if it weren't for my experience with her. She was kind, patience and reminded me this is attainable as a full-time single mother of 3.

Helen McVey
Reviewed on Sep 9, 2024

This has been a good overall experience…

This has been a good overall experience with an easy guide to learning, even for someone that has not been to school for many years now.

Edie Diane Henry
Reviewed on Aug 15, 2024

I just found out that career step is…

I just found out that career step is not accredited. I really don’t know if that makes a difference Because I cannot find any of these reviews were anyone has got out and actually got a job. Do they accept this certification? Has anyone actually been placed in a job? Medical billing and coding is what I’m interested in. None of these reviews say that they were able to find job placement.

Janese G
Reviewed on May 12, 2025

I liked that the website is easy to use but the Company is not very forthcoming.

I liked that the website is easy to use. I feel I rec'd good learning opportunities and have a good understanding of coding. The problem is that I was told that I would be testing for CPC exam which is a $600 test given through AAPC. I was actually given a voucher for the CBCS exam which is a $100 exam. Additionally, CBCS is through National Healthcareer Association which is less desired than AAPC. The practice exams are for CPC exam not the CBCS also. So, if I want the CPC I have to pay an additional $600 to take the test.

Megan White
Reviewed on May 26, 2025

Great content, frustrating process

Content is great, amazing and informative! Technicalities and the administration are more difficult than the program itself!! Do NOT go through this program! You have to find your own externship! And if you are unable to, they will help you, only if you pay for an extra month if you run out of time! Life happed to me, so I ended up paying an extra $130/month + to keep the program going for myself going! And then, there is no guarantee that once you get placed with your with your externship, if the month runs out for them to find a place for you to do your externship, you will have to pay another month for them to find you a placement to do your externship! And if you are in the middle of your externship and it rolls over into another month... you have to potentially pay for an extension of $129 to finish your externship???? ( don't quote me) Very frustrating experience Massive issues with communication with the program administrators! very frustrating experience! I got a check in the mail, because there was a law suit in regards to what I'm going through now! Paying over 5k for my CMA is not ok! I worked hard to complete all the course work, and I applied myself! All I want is my 100 hrs of externship experience, and be Certified in order to progress in my career! A career as to getting your CMA through career step is not the way to go!

Jacque Miller
Reviewed on Jun 30, 2025

Career step is a scam

Career step is a scam. I did my phlebotomy internship and they stated over the phone which they have records of that the internship is 18months. No it’s 12 months. They tried blaming me for not knowing this information even though that was what was stated to me and is on record. Then after completing the course they don’t even help you with securing an internship like they stated. They stole 2k out of me and never was properly compensated for the lack of communication from there representatives telling me incorrect information. VERY DECEPTIVE ADVERTISING TACTICS. THEY HAVE A LAWSUIT CURRENTLY WITH THE FTC. PLEASE LOOK INTO THAT LAWSUIT BEFORE GIVING YOUR MONEY TO THIS SCAM OF A COMPANY!!

Corrisa K.
Reviewed on May 27, 2025

I enrolled in CareerStep in July 2023…

I enrolled in CareerStep in July 2023 after being heavily pressured by one of their representatives. I was told I had to make a decision quickly to lock in a discount, and I felt rushed into signing up before I could fully consider my options or understand the financial commitment. I was assured that I would receive ongoing support and flexibility, but once I signed the agreement, that support vanished. There was little to no communication after enrollment, and no clear help when I faced challenges completing the program. I attempted to reach out for assistance and options, but my concerns were dismissed. I never even received a clear notice that my account was being sent to collections — I only found out after it was reported to my credit. I now have a damaging collection account with Monterey Financial for a program that did not deliver what was promised. I’m not the only one — countless reviews from others say the same thing. If CareerStep forgave debt for students who enrolled before February 2023, why are students who joined after that being held to a different standard? This isn’t right, and it’s affecting my future. I’m asking CareerStep to do the right thing and remove this account from collections, just like you did for earlier students. The pressure, lack of support, and inconsistency in how students are treated is unacceptable. I’m asking CareerStep to delete my account with Monterey Financial and remove it from all credit bureaus. I was pressured into signing up, misled about the support I would receive, and left with no meaningful help. Others have received forgiveness under similar circumstances, and I believe I deserve the same. Please do the right thing and resolve this. I will not stop untill something is done! I even called Careerstep to try and get this deleted and was hung up on after they pretended to transfer my calls!

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