Review (August 2025)

9.83M

Estimated Revenue

10k

Website Visitors

3.3/5

Trustpilot Score

What do we know about Chili?

Estimated Revenue (2020)

$9.83M

Total Employees

26

Founded

2007

Industry

Consumer Goods

Location

Mooresville, United States

About

Chili: At ChiliSleep™ we specialize in creating cooling mattress pads and weighted blankets to help you experience life-changing sleep every night.

Social Links

Alexa Ranking: 82077

What is Chili's Revenue?

Chili's estimated revenue for 2024 is $9.83M.

What does Chili do?

About Chili Technology, LLC Chili Technology, LLC is a privately owned, rapidly growing product development company based in Mooresville, NC. The company focuses on mattress heating and cooling systems incorporating patented "Chili Technology". Product successes include the ChiliPad™ (www.mychilipad.com) and ChiliBed™. For more information, please visit www.chilitechnology.com

What are Chilitechnology's ads on Google?

Google Ads

ChiliPad™ Official Site | The Chili Pad Helps You Sleep

https://www.chilitechnology.com/collections/compare

The Chili Pad Is A Mattress Pad With A Cooling And Heating Temperature Control System. The Chili Pad is How Thousands are Getting Their Best Nights Sleep Ever! Never Too Hot or Too Cold. No More Sweating in Bed. Sleep Better Sleep Deeper. From 55° to 110° F.

chiliPAD™ Cooling Mattress Pad - Never Wake Up Hot Again

https://www.chilitechnology.com/products/chilipad-sleep-system

Get Free US Shipping, 90-Day Guarantee and 2-Year Warranty On the Official chiliPAD™ Site.

Secrets of Successful People - The ChiliPad Mattress Pad‎

https://www.chilitechnology.com/

Your Optimal Sleep Temperature Is 60 to 65°F. Sleep Cooler With ChiliPad. Types: ChiliPad Cube, ChiliGel Pad, ChiliGel Pillow Pad

The ChiliPad's™ Official Site - Sleep More With a ChiliPad

https://www.chilitechnology.com/products/chilipad-sleep-system

Cool Your Bed and Flip Your Sleep Switch. With ChiliPad People are Having Their Best Sleep Ever, Sleep More with Chili! Shop Online. Check Order Status. Free Shipping Available. Finance Options Available. Highlights: Newsroom Available, Customer Service Available.

[Official] The ChiliPad™ | Cooling Mattress Pad | ChiliTechnology.com‎

https://www.chilitechnology.com/

ChiliPad™ Helps You Sleep Cool And Wake Up Refreshed. Take On Every Day Rested. Specific Temp Control. Single Control For One. From 55 °F to 110°F. Proven Health Benefits. Control From 55-110 °F. Official Site. Dual Control For Two. Bed Temperature Contro

What do Chilitechnology's customers say about them?

Review Score

3.3/5

Total Reviews

4

Info

ChiliPad
5 Star
20.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Chris Stroud

To be fair the product works great

Reviewed on 2021-05-19T15:57:40

To be fair the product works great - really helped us sleep. IF only it hadn't leaked and ruined our bed and mattress.No offer to replace the mattress or bed. Still awaiting refund for the faulty item. Beware.
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JoshD

Fantastic

Reviewed on 2021-01-25T11:44:28

Wow, I’m not usually the one on here providing an alternative view to bad reviews!I’ve had a very different experience than others seem to have. Maybe because they have recently launched a UK site and fulfilment centre? Unit arrived next day delivery. I got the Ooler. Fantastic unit. Well built. I have a condition that causes overheating at night and this solves the problem. Sleep improved. Life saver!
read more
John Jonathan

Don't order one unless you want it next year

Reviewed on 2020-09-27T16:19:41

Don't order one unless you want one for this time next year. I tried to get one for a gift for someone else's birthday on 7/24,figuring that more than 2 weeks would be plenty of time - WRONG! I placed an order on 7/08/20. I contacted them on 7/17/20 because I still hadn't even received a confirmation of my purchase, although they did have my money. They "FINALLY" responded on 7/22 and said, "Unfortunately, we are out of stock on the chiliBLANKET at the moment. That is what is affecting shipping. There is no way at the moment to ship it out sooner. It is expected to be restocked in Late August". On the 7/25, they sent half of my order. I contacted them again on 9/08/20. They "FINALLY" responded on 9/11/20 and said, "I've just heard back from our fulfilment team and I'm happy to say that we've received our stocks and are adjusting our inventory levels. The team will push for shipping by the end of next week the most". It's now 9/27/20 and I still haven't received my order from 7/08. Note that when I placed my order, there was no mention of "out of stock". I'm about ready for a lawsuit.
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Jeff Pack

A lot of hype, no delivery

Reviewed on 2019-10-11T00:51:56

I like a cool sleep, so the concept of the chilpad was awesome. Problem is, it doesnt work. Even worse,it just cant. I'm an engineer, I measured surface temperatures,, temperatures of the water in an out of the unit, etc. Then I dug into the actual cooling. The unit itself draws about 100w of power for cooling.(or not much past that). Even if it was 100% efficient, its not enough. The human body produces between 200-400w of heat. See the problem? I worked with the company up front, that I wasnt cool. Then I started digging into it. All the above is factual and correct. It literally can NOT cool you. Its impossible You produce more heat than it can remove. I wish it had worked, i wanted it to work, but it doesnt. Save your money and get a BedJet. I did and love it.
read more
Sarah

Diabolical company, pretty questionable product (Chilipad)

Reviewed on 2019-10-07T20:03:11

My experience with buying a Chilipad from Kryo was absolutely appalling. I'm based in the UK but had listened to a podcast about the Chilipad and thought it sounded great and decided to buy one.When I first received the Chilipad and set it up, it was February in London so the ambient temperature was not high and it cooled down to the lowest temperature (55F) successfully. Until I got in bed... It almost immediately started heating up when I was in bed and it was soon back up to the starting temperature. I emailed Kryo to explain the issue and they suggested maybe I just needed to shake the pad out a bit in case it was too tight where the water feeds in. I tried this on a few separate occasions because it hadn't worked. I sent them a photo of where I had the Chilipad located to see if they thought it didn't have enough space around it. I was told the setup was fine and the pad must be faulty and they would post me a new one. Another day I had to work from home and the replacement pad was delivered but it turned out that I continued to have the same problem with it not staying cold once I got in bed. Kryo said I must have another defective pad (although apparently defective pads are rare) and they would send me a replacement. I said I didn't want them to send me a third pad until we were absolutely sure there was no other potential cause for the pad not staying cool. But they went ahead and sent me a third pad anyway. It arrived and surprise, surprise - same problem as with the first two pads. Finally after more than 3 months, 3 days working at home for deliveries and untold amount of time writing emails back and forth (about 125 emails), they asked for the dimensions of my bedroom. When I told them, they said that the room wasn't big enough for the Chilipad to work - my room is 11ft by 9ft and the Chilipad requires 11ft by 12ft. When I said that this information should have been on the website so I could have avoided buying a product not suitable for me, they said they apologised but it's not possible to put all information on the website!!! Totally ridiculous. I told them I recognised that my bedroom in central London is likely smaller than most American bedrooms but that surely bedrooms in places like Manhattan must be a similar size and they acknowledged that the units seemed to work less well in Manhattan. They refunded the cost of the Chilipad - although accidentally because someone in finance made a mistake... But I'm still £132 out of pocket on import duty in addition to the massive inconvenience and complete, massive waste of time. I asked them to compensate me for the import duty but they refused. Aside from the issues I had that seem to be because my bedroom isn't big enough, I've spoken to some other people who've bought a Chilipad and it sounded like they also found that the Chilipad wasn't very effective in maintaining the set temperature. And I don't think it's really capable of getting down more than 10 degrees F below ambient temperature - so if the room is hot you can forget getting anywhere close to 55F). It's also disappointingly noisy. And pretty unsightly. It would be better if you could put it under your bed (not an option for me as I have drawers) which apparently is possible with the latest model that I received (not that they'd updated the instructions to say this at the point I received it). But my strong advice would be don't bother with the Chilipad!
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