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Claro Review

April 2026

$9.4B
Revenue
23.5M
Visits/mo
1.9/5
Trustpilot
45,503
Employees
10%
Growth
#2,148
Global Rank
Estimated Revenue
$9.4B
Total Employees
45.5K
Employee Growth
10%
Industry
Telecom
Global Rank
#2,148

What is Claro's Revenue?

Claro's estimated revenue is $9.4B.

What does Claro do?

Claro is a company in the Telecom industry.

3mo Traffic Growth
-0.1%
Monthly Hits
23.5M
Time on Site
9:18Mins
Bounce Rate
48%

How fast is Claro growing?

Claro has changed by -0.1% in the last 3 months according to SimilarWeb.

How do people find Claro?

People visit Claro through various channels. 98% find them through search engines.

How do people interact with Claro?

Last month, Claro received 23.5M visitors who spent an average of 9:18 minutes on the website and visited 5.4 different pages per session. Overall, 48% of people bounce on the first visit.

Who uses Claro?

Claro's top market is Brazil and they receive 98% of visitors from there. The 2nd is United States with 1%. The 3rd is Hong Kong with 0%.

Traffic Growth (last 3 months)

23.5M visits
Dec 2025
23.5M
24.9M visits
Nov 2025
24.9M
27.9M visits
Oct 2025
27.9M

Traffic Sources

Search98%
Paid2%

Top Countries

Brazil98%
United States1%
Hong Kong0%
Canada0%
Japan0%
CompanyRevenueEmployeesGrowthFunding
VivoVivo
$10920.9M54,2457.9%N/A
Allied BrasilAllied Brasil
$292.3M1,4520.0%N/A
TelefonicaTelefonica
$43720.0M7,3715.5%N/A
AmericanetAmericanet
$280.3M690-20.0%N/A
Evo TelecomEvo Telecom
$1.2M10-18.2%N/A
claro.com.brclaro.com.br
$9375.5M45,50310.4%N/A
TelepTelep
$4.9M37-2.9%N/A
RTMRTM
$125.3M6973.5%N/A
V.talV.tal
$1005.5M2,21014.6%N/A
AmerinodeAmerinode
$81.5M22864.2%N/A
Review Score
1.9/5
Total Reviews
103
Info
Claro
Sort by:
Sarah Cooper
Reviewed on Jun 7, 2025

Where are your Aussie workers??

Where are your Aussie workers??? Are you getting Government funding for immigrants to work there without qualifications!!!! They are not experienced enough!

Sjors Robroek
Reviewed on Apr 5, 2025

Blocking line without any information and refusing to refund credits

Claro blocked our line and the lady at the store told us to just add more credit. After adding more credit the line still didn’t work, and they refused any form of refund or replacement of the card. Talking to claro was useless and took ages to get nowhere, the line was blocked and we’d just have to wait 5 days after submitting information, meaning we’d be without a phone for 5 days which is obviously unreasonable. Meanwhile employees are completely incompetent, changing their answers every time and at one point even claiming that they’re not working for claro so they can’t help us solve the problem. I get they’re a franchise but if you use the claro brand you’re representing claro. Ultimately we wasted over 200 real only to not get anything and them refusing a refund for the credits they made us buy or even a replacement.

Roland Rochon
Reviewed on Nov 5, 2024

Good news

Good news! Your 6GB internet package has been activated. Validity: 01/12/2024 at 09:39 hrs. This is only to prove what I said about the proof I have. I have more. Stay away from Claro. They steal from foreigners.

Colton Young
Reviewed on Oct 18, 2024

To all travelers stay safe. NO CLARO!!!

To all travelers. Stay as far away from Claro as possible. My girlfriend and I had our monthly plan working for a week and the night before we were traveling to Fernando de Noronha, they canceled both of our accounts without warning. When we called using her moms phone, they said there is nothing they can do after wasting almost an hour. We then canceled our dinner plans with friends who flew in for the night only specifically to spend time with us. They spent their hard earned money in a tough economy and instead of enjoying dinner we were told to visit a Claro at the mall. We then waited an hour at a Claro for them to tell us there was no reason to cancel our accounts and they had to call the office. After waiting, they said they can't do anything and to visit the store down the hall. After speaking with the manager and explaining the situation, showing her proof of sale and showing the time stamp and all, she couldn't give us our money back or explain what happened or start up another number without us paying again. It's a joke of a company. For us, a 33 year old Brazilian woman and a 37 year old man, we can simple destroy our plans and disrupt everything to accommodate getting a new plan with a different company. But now here's the thing. What if i was a 13 year old kid who's about to get kidnapped or in danger of being robbed. What if the situation was my girl fell and smashed her head open? What if the one thing we needed was a secure company and we had Claro? It would be an absolute disaster on all fronts. Claro can't be trusted and they don't even know why it happened. Which means their company is unsafe and the workers are untrained. Also its broken up into different companies to hide behind email. Everything about this experience infuriates me and I want to save you or your loved ones from a thieving company. After it all, we actually had to sit and cancel the plan. Nothing of the sort makes any sense on any level. No service? No reconnection? No money back? And we have to cancel? Run run far away and tell your friends. It may save their lives.

David Sadrinas
Reviewed on Jul 6, 2024

The company is a disaster

The company is a disaster. For foreigners you dont have a proper solution. Talk by chat, download their app, the chatbot, everything. Anoying. Spent like 20 usd and got nothing. Just 20min of use and it expired

Christian
Reviewed on Jul 5, 2023

Claro IPTV Worse ever

Experince EVERYDAY For more than half a year Claro has not manage to get their IPTV to work, Claro use to be a good company using good equipment, but now the using very low quality equipment and very bad service, they do send technicians that though everytime embarrassed only can tell they can't do nothing as its bad equipment that's the problem. I guess it better to give MovieStar a change as fare as I been told their IPTV works

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