Review (April 2024)
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104.25B
Estimated Revenue
4.49M
Website Visitors
1.6/5
Trustpilot Score
What do we know about Comcast?
Estimated Revenue (2020)
$104.25B
Total Employees
69000
Founded
1963
Industry
Telecommunications
Location
Philadelphia, United States
About
Comcast: Comcast Business provides big business capabilities and innovation at affordable prices for small businesses. Explore Internet, Phone, and TV options today!
What is Comcast's Revenue?
Comcast's estimated revenue for 2023 is $104.25B.
What does Comcast do?
We're a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States' largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe's leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights.
What are the monthly traffic metrics for Comcast?
6/mo Traffic Growth
2.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
4M
Time on Site
8.4Mins
Pages per Visit
5.0
Bounce Rate
44%
How fast is Comcast growing?
Comcast has grown by -5.8% in the last 6 months according to SimilarWeb.
How do people interact with Comcast?
Last month, Comcast received 4M visitors who spent an average of 8.4 minutes on the website and visited 5.0 different pages per session. Overall, 44% of people bounce on the first visit.
How do people find Comcast?
2.3M people (51%) visit Comcast directly. 1M (23%) people search for them in Google. Whereas, 106.4k (2%) discover Comcast through Facebook, Reddit, and YouTube. 138.2k (3%) visitors come from Comcast's email newsletters. Finally, 122.6k (2.7%) people come from affiliates and or paid referrals.
Who uses Comcast?
Comcast's top market is the United States and they receive 4.3M (96.5%) people.Then the 2nd is India with 53.9k (1.2%).The 3rd is is Canada with 20.7k (0.5%).
Traffic Growth (last 6 months)
What do Comcast's customers say about them?
Review Score
1.6/5
Total Reviews
60
Info
Comcast5 Star
0.0%
4 Star
5.0%
3 Star
5.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Ken Owens
A good thing about Comcast/Xfinity
Reviewed on 2021-04-03T13:05:30
A good thing about Comcast/Xfinity, is that during the pandemic they allowed for free hot spots incertain areas and also gave people payment arrangements to prevent getting their services disconnected. They will work with you. I can't say the same for other companies
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T Taylor
It takes 3 days to fix a cut cable from a drop
Reviewed on 2021-03-18T19:09:30
My cable is out on 3/16/21 because the the cable is to low and it was cut by a semi truck going pasted my house.This was suppose to be fixed after hurricane Michael they were going to move the drop up higher so the trucks couldn't hit the cable this makes a total of six times this has happened since hurricane Michael. When I called to tell them about the cable being cut they gave me a credit of $6 on my account for it being out so I have to wait 3 days before I can get cable then the worst service I have ever seen and it's their fault because they didn't fix it the first time after hurricane Michael.
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Joshua Kim
I requested to cancel and it took more…
Reviewed on 2021-03-15T21:22:44
I requested to cancel and it took more than a month to process. This company is really ridiculous.I had to call 5 times (1hr spending each time for their stupid automated system, and their response time) to make sure they received all equipment, and last bill with HUGE AMOUNT which is not right. I always get the same answer saying that it will be $0 balance due, and never happened. PLEASE AVOID THIS COMPANY, EVERYONE. THIS COMPANY IS JUST SHAME OF THIS COUNTRY.
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Karen Johnson
Recent Houston Freeze
Reviewed on 2021-03-15T11:21:26
Recent Houston Freeze
I have been a Comcast Customer since 1983 when they were Time Warner.I am again disappointed that they are not giving their customers a discount during the February Winter Storm in Houston. I had no power for 3 days. My power went out Sunday, February 14th at 11:45 pm and didn’t come back on until 11:30 pm on Wednesday, February 17th. Besides having no electricity, we also had no phone, internet, or cable services. Comcast says that their services were working at that time, and so it doesn’t matter if mine didn’t work due to the massive power outage, and so I don’t get even a good faith credit as a long-standing customer. Shame on you, Comcast! I will remember this!
Karen Johnson
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Deborah Stark
I have had Comcast for many years
Reviewed on 2021-03-04T18:07:40
I have had Comcast for many years. I keep hoping service will get better but it only gets worse.I have to make frequent calls to address my cable going out. They pretty much tell you to reset. The prices have gone up and the service down. When I called to cancel I was told I would have to pay a fee. Today I called because I had no service. The automated service told me that nothing could be done because my modem was offline and essentially to take care of it myself
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Joyce
I was trying to get my latest bill for…
Reviewed on 2021-02-13T22:20:29
I was trying to get my latest bill for internet to compare what offers are out there and had to talk to 3 people.
The 2nd girl (offshore)Queen just transferred me to security and did not even tell me she was transferring me.
They are horrible to deal with on the phone as most other companies are but don't know how they are allowed to do business in the states without Americans to talk to you. I never have received 1 bill in a year. Never got a resolution and will be changing companies!!!
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Benjamin Rosner
Incompetence at every turn.
Reviewed on 2020-12-02T20:20:04
Incompetence at every turn.
I have been a Comcast customer for internet for over 6 years,and have tolerated their poor service and even worse customer service. But recently, the degree of incompetence has risen to a whole new level.
Internet in our small neighborhood went out on 11/24 for reasons unknown (no weather issues). When I called Comcast, they told me that there had been an outage, but it had been restored. I assured them that I (and some neighbors) still did not have service, and I wanted to report that the outage persisted. There was apparently no way for the agent to report an outage except to try to get a supervisor on the line, which they were unable to do for 2 hours of my call time before I got disconnected. 2 hours of my time down the drain.
We went for 2 days with no internet, and no acknowledgment from Comcast that there was an outage while my wife and I (and neighbors) lost work productivity as a result. I spent 4+ hours on chat and 2+ hours on the phone with Comcast and spoke to multiple supervisors (never the same one, as there was no way to reach the same person) who each assured me that the problem would be resolved and that someone would follow up with me (no one ever did). I was offered a technician appointment at my home in 1 week (a wait time totally unacceptable to my neighbors and myself).
In the meantime, internet came back but it was spotty, so I held on to my appointment 1 week later. That appointment date came and went, and no technician showed up. Another call to another supervisor who said that somehow the appointment had been cancelled, but he could not ascertain why and by whom. He assured me he would arrange for another appointment within a day and would personally call me back. A day later, internet keeps dropping out, no appointment, and no call back.
There is no way to reach the same supervisor at Comcast twice, so there is no continuity and no "ownership" of the problem by anyone at Comcast seeing the problem through to its resolution.
This is the sort of runaround one would expect in a developing country. Comcast does not deserve my business (we are looking to alternate ISPs), and does not deserve anyone else's business that is treated the same way. Shame on Comcast.
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LUIS RABELO
No new offer for existing costumer and…
Reviewed on 2020-11-23T21:31:38
No new offer for existing costumer and keeping rising the prices
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