Review (August 2025)
Na cp - comboios de portugal pode consultar horários, comboios e descontos, bem como comprar bilhetes online. saiba mais
100.05M
Estimated Revenue
2.17M
Website Visitors
2/5
Trustpilot Score
What do we know about CP - Comboios de Portugal, EPE?
Estimated Revenue (2020)
$100.05M
Total Employees
690
Founded
1856
Industry
Transportation Trucking Railroad
Location
Lisbon, Portugal
About
CP - Comboios de Portugal, EPE: Na CP - Comboios de Portugal pode consultar horários, comboios e descontos, bem como comprar bilhetes online. Saiba mais
What is CP - Comboios de Portugal, EPE's Revenue?
CP - Comboios de Portugal, EPE's estimated revenue for 2024 is $100.05M.
What does CP - Comboios de Portugal, EPE do?
A CP E.P.E. é uma entidade pública empresarial detida a 100% pelo Estado. Como agente ativo da sociedade, a CP assume a responsabilidade de contribuir para o desenvolvimento económico e para a coesão social do país e dos seus cidadãos, através de um bom desempenho da sua atividade comercial. Com cerca de 115 milhões (em 2016) de passageiros transportados por ano, a CP é uma das mais representativas empresas portuguesas e a maior empresa de transportes terrestres a operar em Portugal.
What are the monthly traffic metrics for Cp?
6/mo Traffic Growth
-71.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
4.0Mins
Pages per Visit
5.0
Bounce Rate
31%
How fast is Cp growing?
Cp has grown by -24.3% in the last 6 months according to SimilarWeb.
How do people interact with Cp?
Last month, Cp received 2M visitors who spent an average of 4.0 minutes on the website and visited 5.0 different pages per session. Overall, 31% of people bounce on the first visit.
How do people find Cp?
955.9k people (44%) visit Cp directly. 1.1M (52%) people search for them in Google. Whereas, 23.1k (1%) discover Cp through Facebook, Reddit, and YouTube. 14.6k (1%) visitors come from Cp's email newsletters. Finally, 260.1 (0.0%) people come from affiliates and or paid referrals.
Who uses Cp?
Cp's top market is the Portugal and they receive 1.9M (87.9%) people.Then the 2nd is Brazil with 39.1k (1.8%).The 3rd is is United States with 38k (1.7%).
Traffic Growth (last 6 months)
What do Cp's customers say about them?
Review Score
2/5
Total Reviews
23
Info
CP - Comboios de Portugal5 Star
0.0%
4 Star
0.0%
3 Star
8.3%
2 Star
8.3%
1 Star
83.3%
Read reviews that mention
Tom
Scam at the Cais do Sodre ticket office
Reviewed on 2020-10-01T12:30:10
Be careful at the train station while buying tickets. The staff will try to rip you off.Always require the receipt and show them the prices on the web-page.
The company didn't reply to your complain. I guess that they just don't care what is happening at the train stations. No apologies after we were ripped of at the Cais do Sodre!
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Ágnes Vanyorek
I would give 0 star if I could
Reviewed on 2020-09-25T12:36:09
I would give 0 star if I could! - Extremely rude staff. We have been traveling from Porto to Lisbonand both ways had the same very bad experiences with the staff on board.
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Jevgenia Kauts
Today
Reviewed on 2020-08-27T12:50:55
Today, me and my partner got on the train to Santa Comba Dao, ticket dude was EXTREMELY RUDE to me and my partner.Just because I do not speak the language, doesn't mean I do not understand what he is saying. I asked to open the toilets, very politely, he passed by and threw a comment at me "merda". His name is Fernando Macau. You have a bad job, I'll see how "happy" you will be after losing it. Boa sorte.
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kouka
Dont use the app.
Reviewed on 2020-08-25T13:27:08
I used the App to purchase tickets from Porto to Lisboa ( on the Alfa pendular). The APP IS REALLY NOT OPTIMIZED.They really need to change the app developer.
When i purchased the tickets they did not let me choose my seats ( the normally do when you purchase on computer).
No modification was possible.
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R W
Appalling Customer Service and Communication
Reviewed on 2020-07-24T17:06:16
I purchased two train tickets for travel on Alfa Pendular and prior to travel I requested a refund and was advised that a refund averaged 30 days.It has been over 100 days and I have not received a refund.
I have also submitted requests for a refund via the website via different channels (ticket office, customer service etc) and I have not had the courtesy of a reply. The CP Web Chat was of no assistance whatsoever.
This is appalling customer service. This experience in trying to obtain a simple refund has been frustrating and does not show CP Comboios de Portugal in a good light. A very poor customer service experience and fitting of a one star review.
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B
Horrendous communication
Reviewed on 2020-02-01T11:16:17
First of all - I have no complaints about travelling with CP in general. However, my experience withthem in handling lost items and their communication about this has been horrendous: False or no information at all when calling the hotline and no answers when writing them about the issue via their contact form. The end of it all: I'm not getting my luggage back even though I have been told that it was found. Very upsetting.
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Maja Knezevic
First experience with them was the…
Reviewed on 2019-12-25T18:11:42
First experience with them was the counter desk lady was rude when getting tickets, literally yelling at me.Then I went on a train from Lisboa to Porto, with the train that has like 12 stops and does not have suitcase locks. My suitcase was stolen and I am 99% sure it was an organized crime by a professional group involving a female employee in a yellow vest. Be careful. It also involves another 2 or 3 people, 2 of them pretending to be a couple. I have reported it to the tourist police and even to Comboios de Portugal. I told them to look into that employee because they have cameras outside the train and still have not gotten a response. Keep in mind that there are no cameras on the trains to protect you and your seats are facing away from your suitcases. The fast train has locks and only a few stops so it is better. Trains are nice but I was surprised that we got no help from them what so ever. Only employees who were kind were the ones in Porto. Thumbs up to them. I suggest you go with the faster train, back watch your back. Also, I did purchase tickets online ones and the funds went through but no tickets. Then I HAD to go to the train station right away to have them fix it. They did, but it took me contacting them 2x to get the refund back. That I did get back.
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Sigrid van 't Ende
Absolutely horrific service
Reviewed on 2019-12-20T14:11:44
Absolutely horrific service.
Do not buy traintickets here, I wasted 50 euros on nothing!Asked for a refund a few days before my trip, and the staff didn't respond to my email until after my tripdate. They then refused to admit it was unprofessional and didn’t give me any kind of refund. In fact I did not even received an apology.
read more
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