Review (August 2025)

Cratejoy is home to hundreds of monthly subscription boxes for all hobbies, interests, and passions. discover a curated experience to treat yourself or a loved one on cratejoy!

3M

Estimated Revenue

1.44M

Website Visitors

2.1/5

Trustpilot Score

What do we know about Cratejoy?

Estimated Revenue (2020)

$3M

Total Funding

$10.82M

Total Employees

44

Founded

2014

Industry

Computer Software

Last Funding Date

Other May 2015

Location

Austin, United States

About

Cratejoy: Cratejoy is home to hundreds of monthly subscription boxes for all hobbies, interests, and passions. Discover a curated experience to treat yourself or a loved one on Cratejoy!

Social Links

Alexa Ranking: 24608

What is Cratejoy's Revenue?

Cratejoy's estimated revenue for 2024 is $3M.

What does Cratejoy do?

Cratejoy is the only all-in-one subscription box solution to help you launch, grow and scale your company. We provide the leading subscription box platform that allows you to launch and grow your business faster and more efficiently - no coding or plug-ins required. We support over 2,500 companies on our platform and over 1 million subscribers on the Cratejoy Marketplace. Founded in 2014, Cratejoy is headquartered in Austin, TX.

What are the monthly traffic metrics for Cratejoy?

6/mo Traffic Growth

114.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

5.1Mins

Bounce Rate

51%

How fast is Cratejoy growing?

Cratejoy has grown by 39.7% in the last 6 months according to SimilarWeb.

How do people interact with Cratejoy?

Last month, Cratejoy received 1M visitors who spent an average of 5.1 minutes on the website and visited 4.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Cratejoy?

480.4k people (33%) visit Cratejoy directly. 571.9k (40%) people search for them in Google. Whereas, 24k (2%) discover Cratejoy through Facebook, Reddit, and YouTube. 28k (2%) visitors come from Cratejoy's email newsletters. Finally, 197.4k (13.7%) people come from affiliates and or paid referrals.

Who uses Cratejoy?

Cratejoy's top market is the United States and they receive 1.1M (73.1%) people.
Then the 2nd is Canada with 79.2k (5.5%).
The 3rd is is United Kingdom with 46.1k (3.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Cratejoy's ads on Google?

Google Ads

Cratejoy.com | Launch Your Subscription Box‎

https://www.cratejoy.com/sell/

All in one solution to fit your business. Cratejoy has everything you need! Knowledgeable Support · Easy Website Builder · Easy Recurring Billing · Only $39/Month Highlights: Affordable Prices, Passionate Product Expert, Knowledgeable Support

Top Women's Subscription Boxes - Cratejoy.com‎

https://www.cratejoy.com/collection/subscription-boxes-for-women/

Tons of womens gift box subscriptions for women. Beauty, fitness, outdoors, fashion & more. Top Boxes for All · Hundreds of Choices · Coupons & Deals · Order Now Types: Beauty, Fashion, Fitness, Foodies, Books

Build a Subscription Box - Cratejoy - cratejoy.com‎

https://www.cratejoy.com/sell/

Create Your Own Subscription Box Business - Only $39/mo. Free Business Calculator · Get Set Up in Minutes · Only $39/Month · 14 Day Free Trial Highlights: Subscription Analytics, No Credit Card Required…

Top Women's Subscription Boxes - Cratejoy.com‎

https://www.cratejoy.com/box-insider/gift-guide-boxes-for-her/?utm_medium=cpc&utm_source=adwords&utm_basket=holiday&utm_carton=general&utm_egg=holiday

Tons of ladies monthly box for women. Beauty, fitness, outdoors, fashion & more. Types: Beauty, Fashion, Fitness, Foodies, Books

Cratejoy Subscription Box - Business - cratejoy.com‎

https://www.cratejoy.com/sell/

Start a Subscription Box Business. Try Cratejoy Today - 14 Day Trial. Get Set Up in Minutes · Only $39/Month Highlights: Subscription Analytics, No Credit Card Required…

What do Cratejoy's customers say about them?

Review Score

2.1/5

Total Reviews

11

Info

Cratejoy
5 Star
0.0%
4 Star
0.0%
3 Star
18.2%
2 Star
9.1%
1 Star
72.7%
Read reviews that mention
Anthony

If you're a subscription box owner - go elsewhere!

Reviewed on 2021-03-14T22:50:49

If you're a subscription box owner - go elsewhere! Our experience with Createjoy has been nothing short of dire.The customer service team is fairly unsupporting in many matters - as it appears their marketplace offering is fairly inflexible. If you're happy to adjust your business to fit their model, then you probably won't encounter issues, however, if you have an established business and wish to join them for additional exposure/revenue, buckle up for a bumpy ride.
read more
Renee Rupp

Horrible response

Reviewed on 2021-02-22T18:57:45

I was interested in signing up for 2 subscriptions on the cratejoy website. The prices on their website were different than what the subscription was.I contacted cratejoy and the response I got was, we don't control the pricing. That's it. No discount codes, no sorry, nothing. They do control their website that shows the wrong pricing. Because of their response, I will not use cratejoy for any subscription.
read more
Gail Phillips

I recently bought a subscription for…

Reviewed on 2021-01-29T23:08:22

I recently bought a subscription for cratejoy Canada, and have cancelled already! Total to my credit card including shipping should have been $33 00.BUT my card was charged $43.00. I FEEL TOTALLY SCAMMED BY THIS COMPANY!! I have contacted cratejoy and have not had a reply to my complaint as of today jan 29/2021. Only reply I got was subscription was cancelled, but no explanation as to why I was over charged. To day recieved msg that my ticket was closed??? WTH!!! I sent new msg today asking for full refund!! Will post results from this recent email. DO NOT BUY FROM THIS COMPANY!!!
read more
Victoria Price-King

If you are running a subscription…

Reviewed on 2021-01-15T16:31:47

If you are running a subscription business I would recommend not using cratejoy if you don't have to. Unfortunately,majority of my subscribers come via cratejoy though so I have no choice but to use them however the customer service is awful there's no way to speak to someone directly you end up sending long emails back and fourth which often result in miscommunication. Their subscription flow is very confusing and not very adaptable for specific business needs. The site is very glitchy and can be slow. They really need to work on their user experience for sellers as it just causes extra headache on top of running a business.
read more
Grace

Communication issues, no reimbursement for Cratejoy's mistake

Reviewed on 2020-12-03T22:33:22

I bought a 3-month subscription for my mother, and only 1 box ever came. Apparently the affiliate business shut down,but Cratejoy didn't tell me that happened or offer any solution for a refund, gift card- I didn't hear anything from them at all. In fact, when I found out a couple of months later, I reached out, and they told me to dispute the charge with my bank (which is about the laziest solution possible on their end). They did not offer a reimbursement, even though they partnered with a company that did not follow through. Instead, they choose to let the customer suffer the consequences. I guess when things like this happen (and it seems that's pretty often, according to other reviews) they just hope buyers don't notice that the boxes they paid for never came. Avoid, avoid, avoid, and then tell your friends to avoid too. So disappointing.
read more
Brilanna Cassaroli

cratejoy is a horrorshow

Reviewed on 2020-09-21T18:50:17

Cratejoy will deny you the right to post an honest, yet negative review in violation of H.R.5111 - Consumer Review Fairness Act of 2016.They will not let you post anything less than a four star review. They host sellers, such as "bloomin bin" who will rip you off and cratejoy actively goes out of its way to protect these companies. Multiple complaints have been filed against them with the FTC and attorney general. Hopefully they will be shut down, until then, shop elsewhere!
read more
Lillyth M Schiller

Cratejoy has a bit of a problem.

Reviewed on 2020-09-01T23:59:03

Cratejoy has a bit of a problem. They are a gathering place for companies to sell their subscription boxes through but they know almost nothing about these companies.At least not the two times I've had issues. When you have a problem and you cannot find a way to contact the company or you have contact information and they don't answer there is nothing Cratejoy can do. If their company had a bigger hand in the regulation of their 3rd party company's listings I could change my mind. Otherwise, it does what it does. Connects people with subscription boxes.
read more
Peter Micalizzi

Misleading fee structure, no accountability

Reviewed on 2020-08-08T18:10:19

Cratejoy offers a decent service if you want to launch a subscription box company pretty quickly. Sadly,they are more than comfortable misrepresenting their fees to give them some extra money from unsuspecting users. I lost about $2000 in missing revenue because Cratejoy led me to believe I would not be paying their extremely high 11% fees if I had a subscription with them. However, this was a lie and it took me months to realize because THEY DON'T LIST THE FEES YOU ARE PAYING ANYWHERE. I had to find this information in my Stripe account. I will be cancelling my listing with Cratejoy as soon as I can and I recommend to others that you avoid them if at all possible. Make it yourself and don't contribute to a shady business like this. Cut out the used car salesman middleman!
read more

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