Review (August 2025)
Eero is the world’s first whole home wifi system that delivers hyper fast, super secure wifi to every room in your home. upgrade your home wifi network today.
5M
Estimated Revenue
805.42k
Website Visitors
2.9/5
Trustpilot Score
What do we know about eero?
Estimated Revenue (2020)
$5M
Total Funding
$92M
Total Employees
200
Founded
2014
Industry
Consumer Electronics
Last Funding Date
Series C Jul 2016
Location
San Francisco, United States
About
eero: eero is the world’s first whole home wifi system that delivers hyper fast, super secure wifi to every room in your home. Upgrade your home wifi network today.
What is eero's Revenue?
eero's estimated revenue for 2024 is $5M.
What does eero do?
eero is the world's best-reviewed home WiFi system. eeros — and new eero Beacons — wirelessly connect to blanket your home in fast, reliable WiFi. Everything about eero is simple. Installation takes minutes, and the app makes managing connected devices easy and intuitive. Regular, automatic software updates bring new features and improved performance without you having to lift a finger. With eero, there are no more dead spots, slow spots, drop-offs, or buffering. It's WiFi so good, you'll never think about it again.
What are the monthly traffic metrics for Eero?
6/mo Traffic Growth
-29.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
805k
Time on Site
2.2Mins
Pages per Visit
2.0
Bounce Rate
63%
How fast is Eero growing?
Eero has grown by -15.9% in the last 6 months according to SimilarWeb.
How do people interact with Eero?
Last month, Eero received 805k visitors who spent an average of 2.2 minutes on the website and visited 2.0 different pages per session. Overall, 63% of people bounce on the first visit.
How do people find Eero?
320.1k people (40%) visit Eero directly. 421.9k (52%) people search for them in Google. Whereas, 11.7k (1%) discover Eero through Facebook, Reddit, and YouTube. 4.9k (1%) visitors come from Eero's email newsletters. Finally, 14.9k (1.9%) people come from affiliates and or paid referrals.
Who uses Eero?
Eero's top market is the United States and they receive 622.5k (77.3%) people.Then the 2nd is Canada with 39.3k (4.9%).The 3rd is is United Kingdom with 30.9k (3.8%).
Traffic Growth (last 6 months)
What do Eero's customers say about them?
5 Star
56.3%
4 Star
12.5%
3 Star
0.0%
2 Star
12.5%
1 Star
18.8%
Read reviews that mention
Umar Majid
Initial issues fixed by an amazing customer service team
Reviewed on 2021-01-17T15:31:41
Best example of customer service I have seen in a very very long time. Phone answered within seconds.Clear guidance on what to do. Everything fixed. The basics were correct. A credit to customer service
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Kunde
Great Product With Minor Things Wich Can Be Improved
Reviewed on 2021-01-02T15:32:59
The product is great and works very reliably. It's a bummer that DNS over TLS or DNS over HTTPS is not supported.A web interface would also be nice to manage the device(s) more conveniently.
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NV
Worst customer service
Reviewed on 2020-12-23T10:06:10
More than a month and a half and still no refund for RMA. Return was delivered on 11/30 but still nothing.Worst experience working with a company. Should have never ordered through eero.com and should have gone with Amazon. What a disaster. No response to emails. I am going to do a chargeback.
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Mark Whitehouse
Good luck if you have a problem
Reviewed on 2020-11-19T18:47:31
A week after switching to a three eero system, our gateway would drop service at least once per day for about 1 minute.Customer service told me to swap out the gateway one for one of my others. I did and that largely solved the problem. Then the one that had the problem started dropping signal when used as the repeater. Eero customer support promised a return. Then after a week of silence, they said I needed to reboot and wait to see if it went out again. This pushes me to 4 weeks into the problem with no resolution Good luck if you have a problem.
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John Polanco
The eero product is overrated and does not work.
Reviewed on 2020-11-05T02:10:45
The eero product is overrated. I spent almost $500 to boost my internet and their mesh system is lacking.Quite simply, it does not work. Their tech keeps requesting from me to move the units around and reboot them. That does not work. I have tried everything that EERO has asked me to do and still does not work. Save your money. Its too late for me to return them.
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Teresa
This promises to extend your network…
Reviewed on 2020-08-01T08:15:51
This promises to extend your network around even the largest house, but be warned: what it does is create a new network as a subnet.So if, like me, you use your wireless devices to control your wired devices, you will have to do some research to work out how to set it up. Once sorted, it works well.
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maneesh arora
horrible customer service experience
Reviewed on 2020-07-23T00:03:07
I ordered an eero product (the mesh system) and I've now been trying to return the product for about three weeks now.I emailed the company and got a quick response. The customer service representative asked me for a bunch of different information (across four different emails) and then never followed up. I then called and, after being on hold for half an hour, spoke to a representative for 45 minutes. He took down all my information and told me he would process the return and send me a confirmation email the same day (I never got an email from him). It has now been six days since our conversation. I then called again. This time I got the run around from another representative who said that my return is being processed but had no idea what the timeline would be or whether or not it would be approved (I haven't even opened the box).
I can't speak to the quality of the product but I can say for sure that if you ever need customer support you should definitely not buy a product from eero.
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Tony Hand Jr
Avoid this company if you ever plan on needing customer support
Reviewed on 2020-07-22T11:55:56
WARNING if you ever need a new power cord, good luck! I keep receiving the same copy and paste emails in response to such a simple request.I don't even want a free one, I just want to buy a new cable! But they don't sell them, and it has to be a specific cable or the device will not work! Seems like they just want to force you to buy an entirely new unit instead of a $15 cord.
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