Review (August 2025)
Building on quality service and safety, eva is now rated as a 5-star airline by international quality rating organization skytrax. this prestigious rating elevates eva into the ranks of the world’s best airlines.
6.03B
Estimated Revenue
649.96k
Website Visitors
2.2/5
Trustpilot Score
What do we know about EVA Airways Corp.?
Estimated Revenue (2020)
$6.03B
Total Employees
2200
Founded
1989
Industry
Airlines Aviation
Location
El Segundo, United States
About
EVA Airways Corp.: Building on quality service and safety, EVA is now rated as a 5-Star Airline by international quality rating organization SKYTRAX. This prestigious rating elevates EVA into the ranks of the world’s best airlines.
What is EVA Airways Corp.'s Revenue?
EVA Airways Corp.'s estimated revenue for 2024 is $6.03B.
What does EVA Airways Corp. do?
5-Star Service from the Ground Up Evergreen Group Chairman and Founder, Dr. Chang Yung-Fa, established EVA Airways in 1989, taking the respected transportation heritage and tradition of quality service of older sister and container-shipping leader Evergreen Line into the skies. He ordered 26 brand-new aircraft and set standards for quality service and safety. Building on quality service and safety for over 25 years, EVA is now rated as a 5-Star Airline by international quality ratings organization SKYTRAX. Including EVA, there are only nine 5-Star Airlines worldwide. Flying Made Fun EVA makes flying fun with Hello Kitty Jets, operating seven specially painted planes. Each aircraft has its own theme and design, providing passengers a cheerful environment on an aircraft with a charming, brightly painted livery and more than 100 inflight service items. Safety First We are diligent in the care and operation of our aircraft. We earned an Air Agency Certificate from the United States Federal Aviation Administration for our state-of-the-art Aircraft Maintenance Center in Taiwan. EVA has been recognized among the world's 10 safest airlines by Aero International Magazine's eight times since 2004, and rated as one of world's 10 safest airlines by website AirlineRatings.com for 2014, 2015 and 2016. Wings Around the World Since EVA's maiden flight on July 1, 1991, we now serve a global network that connects Asia to Europe, North America and Oceania and links more than 60 major business and tourist destinations. We fly to every region of Mainland China and extend services worldwide by code-sharing flights with other leading airlines. Also, as a Star Alliance member, EVA gives passengers access to a vast network of 1330 destinations in more 192 countries and seamless global services. Just as EVA's commitment to the highest standards of service and safety it has paved the way for our steadily growing service network and loyal passengers worldwide.
What are the monthly traffic metrics for Evaair?
6/mo Traffic Growth
17.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
650k
Time on Site
5.6Mins
Pages per Visit
6.0
Bounce Rate
34%
How fast is Evaair growing?
Evaair has grown by -20.2% in the last 6 months according to SimilarWeb.
How do people interact with Evaair?
Last month, Evaair received 650k visitors who spent an average of 5.6 minutes on the website and visited 6.0 different pages per session. Overall, 34% of people bounce on the first visit.
How do people find Evaair?
283k people (44%) visit Evaair directly. 319.8k (49%) people search for them in Google. Whereas, 11.3k (2%) discover Evaair through Facebook, Reddit, and YouTube. 9.5k (1%) visitors come from Evaair's email newsletters. Finally, 619.7 (0.1%) people come from affiliates and or paid referrals.
Who uses Evaair?
Evaair's top market is the Taiwan, Province of China and they receive 270.2k (41.6%) people.Then the 2nd is United States with 204.3k (31.4%).The 3rd is is Japan with 60.8k (9.4%).
Traffic Growth (last 6 months)
What do Evaair's customers say about them?
Review Score
2.2/5
Total Reviews
98
Info
EVA Air5 Star
15.0%
4 Star
10.0%
3 Star
0.0%
2 Star
10.0%
1 Star
65.0%
Read reviews that mention
Cameron
flight cancelled, but refunded without hassle
Reviewed on 2021-05-21T08:32:01
I would have written if I'd had a bad experience, so it seems only fair to write when it went ok.A few days after booking I was notified by email that the airline had cancelled my connecting flight (likely due to insufficient bookings). A local representative called me the following day to explain my options. I filed a refund request online, and received the full amount in less than two weeks, as promised.
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Dennis Wang
The EVA Air official website is a joke
Reviewed on 2021-03-29T02:21:01
The EVA Air official website is a joke. As a leading airline of Taiwan, you'd expect EVA to have a website that provides excellent user experience and customer service.But no, instead, what you get is an outdated system with laughable graphic user interface that works about 10% of the time. C'mon EVA, live up to the standard of your ticket price.
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ian mcintosh
rude reps in Bangkok
Reviewed on 2021-01-27T18:30:53
re. eva air , the customer is a small cog in a big wheel and will get no response from the company,after 4 cancellations in 2020 due to covid on their part, I originally used points to upgrade which was carried forth to last flight, Bangkok office demanded a further 4000 baht by a very rude representative no pay no-fly. I left 2 letters of complaint at Bangkok and Taipei
no response ..after 13 years with Eva Air I am finished .
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Jim Erck
Good company, comfortable flights.
Reviewed on 2021-01-25T02:42:21
I've flown EVA many times between US and Philippines. Recently, I booked a flight, which understandably,was cancelled. EVA refunded the tickets 100% within just a few days.
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Daryl Singh
I was on an eva airlines flight and I…
Reviewed on 2021-01-10T04:00:13
I was on an eva airlines flight and I flew alot in my life but they where the worst I litterlly hadsomeone kicking the back of my seat over and over again the mother of the person wouldn't do anything about it and I was left to deal with it and I complained multiple times to the staff to which they ignored me and said they had no other seats so eventually when we where 4 hours from arriving after a 18 hour straight flight mnl to yyz a different lady says yes they have one seat and they then changed me like bro they where so spiteful and made me sit there on purpose tbh and I even emailed them to complain about my experience to which they basically said they where sorry and didn't care much at all this was 5 years ago and seriously still makes me upset to this day
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Sukh Sahota
Couldn't have gone any better
Reviewed on 2020-10-30T19:58:32
Just my own experience, whilst many airlines struggle to give refunds, I've just had an excellent experience.I booked a flight 11 months ago, which I cancelled soon after. But I also paid £500 for two return upgrades to extra legroom. The upgrade vouchers were non-refundable but valid for a year. Now 11 months on, I send one short email to customer services asking if the voucher date will be extended. Eva offer to simply refund the full cost, for a non-refundable voucher, without me asking. Money with me within a week. Couldn't have asked for any better.
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Shumin Chen
Eva is Worst air company
Reviewed on 2020-10-11T19:40:29
Eva is Worst air company, poor customer service, they won’t refund cancelled flight to customer.Totally scammer.
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Demian Tacq
No refund after cancellation by Eva Air…
Reviewed on 2020-09-23T21:23:25
No refund after cancellation by Eva Air (6 months after Covid). I am still waiting..
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