Review (August 2025)

Public Sector organisations are transforming how they deliver services by deploying a new generation of tools that are automated and streamlined.

17M

Estimated Revenue

4/5

Trustpilot Score

What do we know about Firmstep?

Estimated Revenue (2020)

$17M

Total Employees

17

Founded

2001

Industry

Information Technology And Services

Location

London, United Kingdom

About

Firmstep: Public Sector organisations are transforming how they deliver services by deploying a new generation of tools that are automated and streamlined.

Social Links

Alexa Ranking: 300852

What is Firmstep's Revenue?

Firmstep's estimated revenue for 2024 is $17M.

What does Firmstep do?

For over 17 years, Firmstep has dedicated itself to designing solutions specifically for the Public Sector, and is growing at an unparalleled rate with 30% of UK local authorities now using the Platform. Firmstep is the leading provider of customer service solutions for the Public Sector. Over 160 customers from Local Government, Central Government and Housing Associations are using the Firmstep Customer Experience Platform to deliver an exceptional service to their citizens whilst reducing their costs. The Firmstep Platform accelerates digital channel shift, unlocks cost-savings and delivers easier, faster and better customer service.

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