If I could give zero stars
Reviewed on 2021-05-22T19:55:56
If I could give zero stars, I would.
Booked a suite at Marriott with two beds. The room only had 1 bed.Because I booked through Hotel Tonight, I had to contact them with a complaint. Try getting someone to respond from that scam of company. No response to email from their “24/7” support team!!!!!!!read more
This is the work place to Book your…
Reviewed on 2021-05-21T22:14:14
This is the work place to Book your hotel. I booked a hotel using this app May 1, 2021.The hotel room was dirty and the manager was not able to clean them room and no other room was available. I had to book another room using this app. The hotel is issued my deposit back, but HotelTonight refused to issue my refund, and stilled charged me for the room. Please don't use this service. They are thieves and their customer service is horrible. If I had the time I would have sued them.read more
DANGER ⚠️ Booked a hotel in Manchester…
Reviewed on 2021-05-20T14:47:00
DANGER ⚠️ Booked a hotel in Manchester Piccadilly wasn’t allowed to use the room due to
COVID-19 restrictions.Was then refunded by the hotel I’d booked only for HotelTonight.com to keep the money and offer me credit. Credit I have repeatedly refused, if you must use an app booking.com is a lot better!read more
Reviewed on 2021-05-18T04:53:07
This website is a scam. The fees on their website do not reflect what the hotel charges.When I complained they gave by a refund which, they said, I would be able to apply to my next reservation. There was no refund to apply. I spent over an our with their support team, which was useless. Please, please, please, stay away from the.mread more
They cancelled my credit during the Pandemic
Reviewed on 2021-05-17T22:34:25
They canceled my credit from April 2020. they refused to work with me well knowing we are in a pandemic.They gave me a lesser amount coupon but locked my account for the dates I want to use it for. No matter which city I choose they have Aug 28th locked.read more
Terrible customer service
Reviewed on 2021-05-15T07:54:51
Terrible customer service. They refuse to abide by their own stated customer service policies.
Reviewed on 2021-05-03T01:43:23
Horrible!!! I am right now T a hotel where I am paying 100 dollars more via Hotel tonight than it wouldhave cost me on line or at the hotel ??.
Save yourself money and avoid this app.
Regards.read more
Reviewed on 2021-04-19T19:44:02
Don’t waste your time! Way better platforms out there like anyone but this crooked site.Total money grab once they get your money they've got you by the balls. Spoke with the manager name Raul C. Total donkey.read more
