Opdag ILLUMs fantastiske verden. Lige fra butikkens lokation og åbningstider til Tax Free information og vores personlige in-store services.
What is Illum's Revenue?
Illum's estimated revenue is $106M.
What does Illum do?
Opdag ILLUMs fantastiske verden. Lige fra butikkens lokation og åbningstider til Tax Free information og vores personlige in-store services.
3 weeks of use
I saw plenty if good revirws for the indelying technology and then found a suitable seller of the tech leading me jere, to illum. 3 weeks of use, noticed lightening of dark circles, less puffy. Compliments of looking younger. Good price, effective, Easy to use
Had a great experience at the Armani…
Had a great experience at the Armani stand. Nestor was such a delight he was so helpful and gave the right tips and tricks for foundation and concealers ! 😊
Nice service by a lady staff
One of the lady staff in Jimmy Choo section was really helpful and sweet. Hope to get this kind of service all time🙂
Stor ros til Sheemaa hos Tom Ford…
Stor ros til Sheemaa hos Tom Ford beauty. Desuden til kundeservice, for udsøgt service. Takker.😎🤗💐
Excellent service at Armani
Illum is based on a long history of fashion and quality. I went to Armani on second floor and got excellent service - and the James Bond smoking I was looking for! Highly recommendable!
It’s like you never know whether you…
It’s like you never know whether you will get a good or a bad service. 50/50 staff :)
I will hesitate to buy luxury products
I bought Red Valentino boots in Illum Shoes (2nd floor) for DKK 4.500. After two days one of the metallic buckles, holding the strap on the boot, cracked. I went back to Illum. The customer service was bellow average and it felt like I was an irritating problem for them. I got the metallic buckle replaced the same day however. One month after the incidence another of the buckles cracked. Now I had lost the confidence to the boots and wanted my money returned. What seemed to be a teenage clerk said that it would not be possible and twisted the problem saying that Illum needed to take my shoes for an undefined period of time in order to evaluate whether they could fix it themselves of send it back to the supplier. That meant that I was now without boots and without money to buy another boot?! Double problem. I made sure to express that I needed footwear by calling them and went back a few days later to find out about the progress on their decision. After 10 days I got my boots back with a replaced buckle (that took them 2 min. to replace the first time it happened). After having owned the boots for 2,5 month the thread and sewing between two pieces of leather broke and I went home with an open boot and wet socks. I called Illum and insisted in talking to the manager and explained the long process. The same evening I went back to Illum (for the 4th time) with the boots and the process of getting my money returned was quick.
Extremely rude and disrespectful staff…
Extremely rude and disrespectful staff at Illum boutique in Copenhagen. I only asked for my size, and the lady told me it was her lunch break and I should come back later. Completely unacceptable service.
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