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Incommunities Review

April 2026

$109M
Revenue
1.8/5
Trustpilot
579
Employees
9%
Growth
Estimated Revenue
$109M
Total Employees
579
Employee Growth
9%
Industry
Real Estate
Location
Shipley, UK
Global Rank
N/A

What is Incommunities's Revenue?

Incommunities's estimated revenue is $109M.

What does Incommunities do?

Incommunities is a company in the Real Estate industry.

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Review Score
1.8/5
Total Reviews
18
Info
Incommunities
Sort by:
Michael
Reviewed on Jan 21, 2026

Absolutely awful.

I have lived in my incommunities flat for 10 years and the flat and area itself are actually perfect for me, that would be if they actually fixed things. I have had to put up with drafty windows and a broken front door since i lived her. Everytime its been reported the operative tells me the windows are 30 years old and need replacing but management keep blocking replacements so instead they try to make good windows and door but within weeks, me being generous with that time frame, they are back to being drafty. I then had an operative come around on the 5th november 2025 and he requested new windows and front door. I then received a customer service survey asking how they did. You what? You couldn't fix them so im still left with drafty windows so i made an official complaint. They then sent out a different operative on the 31st december 2025 and he also requested new windows and front door and then came the customer satisfaction survey again, how did we do? Again you didnt do a thing because they cant be fixed. I explained how sleeping in the bedroom was giving me disturbed sleep due to the excessive cold coming into my bedroom. I started falling asleep in the living room before work and started missing work because im not sleeping during the night due to the drafts. I explained this to them and there is no urgency. What happens if i lose my job due to failing to turn up due to lack of sleep on a night time, i cant pay rent if i get sacked and then thats me evicted. I no longer use the bedroom as its just about warmer in the living room but not by much. During this process i got bradford councils housing team involved and they emailed incommunities to give them 28 days to put it right. This never happened so the councils housing team set up an appointment to inspect the windows in this flat for monday 19th jan at 10:00am, nobody turned up. I currently have binbags taped over my windows that open to try and stop the drafts from coming in. Meanwhile all my estate is having connolys work done revamping it but after i spoke to incommunities about whether my flat was getting this work done i was told in an abrupt sort of tone that if you are having work done you would receive a letter. Meanwhile, my sister who had a new back door fitted 4 years ago and new windows are getting them all replaced again while im stuck in a flat with drafty 30 year old windows which were incorrectly installed when they were fitted in the 90s. My pvc windowsills are stuck straight over the cavity, no wooden windowsill underneath it. I found this out after i accidentally broke a windowsill and had it replaced out of my own pocket. Meanwhile, i have an official complaint lodged against them for these windows and in their letter of acknowledgement they admit the windows can no longer be fixed and they are waiting for a response from the asset team manager who deals with replacements but guess what? Hes currently on holiday and nobody else can sign it off. The poor tradespeople who have dealt with me are getting all the stick while all the new management team are sat behind their cosy desk in their multimillion pound offices in shipley and people like me freeze to death year after year. Why has the power been taken from the tradespeople when it comes to replacements and been given to a pen pusher sat behind a desk who most likely has never stepped foot in a hardware store let alone worked on building sites and done the trades? As of this evening i came home from work and the thumb turn on the lock of my front door which by the way is the only way in my flat has fallen off and now i cant unlock the door from the inside and im currently trapped in my flat. My front door leads to outside so no shared entrance. Thank god the windows are massive cos if i have a fire (i dont plan to but nobody does) at least i can smash the window and throw a mattress on the grass below to escape. The insult in all this is their insincere apology for the length of time its taking to sort this problem. Thats all well and good but i cant take your apology and stick it on the gas meter, i cant take your apology and use it to seal my windows. If you were truly sorry for the delay youd get your finger out and actually fix things. They treat you like you are stupid. Ive worked on enough building sites to know when something isnt right and this flat isn't right. This is the latest in a long list of issues with repairs here. The biggest one was removing the tiles from my bathroom walls, disconnected the shower and in the process of clearing out the tiles that fell in my bath when they took them off, they threw away my bath plug and this is the best part, they left me with no functioning bathroom for a year and this was just before the pandemic and i had to strip wash for a year and at that time i was a cleaner at a gp surgery who saw covid positive patients! The incompetence is astounding. They r awful

Neil Ackroyd
Reviewed on Jan 14, 2026

I was living in a nightmare where…

I was living in a nightmare where neighbour below me and his surrounding gang of neighbours were physically and verbally abusive from moment I moved in to the day I left stating I was to posh because I tended to garden and had new car and complained about the noise, weed smoking and damaging my garden in spite. Ive had my car vandalised fencing ripped down hit over head with a bar. At first Incommunities took interest with even one of the senior housing officers viewing my cctv saying worst she’s ever seen in the 15 years of job and it’s criminal not just anti social. Police were useless even with cctv of criminal damage, threats and assault. Was promised the ring leader was going to be served an eviction order but to this day what I can gather he’s still there. The main anti social officer was in constant contact with me about the main offender and was disgusted with his higher up boss and Incommunities as a whole. In end he got them to offer an emergency move with promise of cost for removal, compensation of the money I spent (£1000) carpeting and promise as soon as I left proceeding with eviction of neighbour. Non of them promises came to fruition and I was left out of pocket and feeling like they took the easy option instead of protecting the victim. Oh and I forgot to mention police and Incommunities strongly advised me not to live in property until they finally offered me a emergency move, so for 6 months out of the year I was there I only visited to collect post and even when I did that my car was subject to eggs and threats and abuse. All in all the flat they moved me to is no where near as spacious or up to the standard of where I moved from. Incommunities has has a nerve to have a cut out slogan in their main reception that states and I’m generalising here as can’t fully remember “here to serve and make you feel safe in your home” I pointed this out to Neil Powel the anti social officer and he agreed and all he could do was apologise for the mental and physical torture I was left to deal with alone. Tbf Neil was the only one who pushed and fought my corner but was blocked at numerous turns, the guy even helped me pack in his own time and came to visit me to see how I was settling in again in his own time and I’m grateful for his empathy. I wish I had of contacted my mp and highlighted all the failures and neglect Incommunities and police did but mentally I was exhausted.

Wendy Tuddenham
Reviewed on Jan 10, 2026

I have had issues with my neighbour at…

I have had issues with my neighbour at number 30 Yewdall way BD10 8EE, over 4 years of constant banging, I have been regularaly reported her but nothing as been done. I also have had the police involved. I recently received a letter from my Housing officer on behalf off my neighbour saying my TV was load, yes because I can't hear it, but my housing officer as not in all the years I have talked to her as sent a letter to 30 Yewdall way about the lady's very high stretchy voice and the banging she is getting away with,why send me letters when I am the victim surely the letters should be going to number 3o Yewdall way I suffer from bad breathing and have osteoarthritis and arthritis in both knees and for the last two days have felt sick and not been able to eat, talking to incommunities or my housing officer is not doing anything.

Tracy Fish
Reviewed on Jan 7, 2026

Incommunities you are a joke you get…

Incommunities you are a joke you get Connelys to install new windows and doors 3rd time they have cancelled on me 1st excuse window frame has been delivered but no glass installed 2end excuse only got 1 fitter 3rd excuse we can't, get to you because roads slippy Allerton rd is clear thousands of people driving on it .Don't understand why you have to put jobs out to outsiders they now say Monday, yet the guy with windows in his van was outside my house he managed to get on pathetic Incommunities was better when it was council totally useless Mrs T Fish BD157LL

Rich Benn
Reviewed on Nov 7, 2025

Truly awful.

Truly awful. Mentally disturbed neighbor threatens to stab me,ore than once. The manager tells me " she has to live somewhere" Nuff said

Brian
Reviewed on Nov 6, 2025

3 years and still mothing done to sort…

3 years and still mothing done to sort out the door that leaks when it rains and the windows that are done its a joke house is freezing and all you get told but the rude people there is put your heatimg on loke i aint done that and what is the point as the house hold no heat so iff there gonna pay my heating then how can i keep it on all the time becouse as soon as its off is freezing in seconds there so useless and just want to take money and not sort anythink out well you will be getting a big shock when your getting billed fir new windows and doors you shoul off replace on the 1st place and nobody at this company want to help mot even the builders csn do there jobs proplu useless the lot off them

JIMMY FELL
Reviewed on Aug 29, 2025

Shocking company!

Shocking company!! Take your money and dont refund you, properties are not has described and housing officers that are pushy pressure you into giving them your money!! AVOID!!

BO Donnelly
Reviewed on Jun 18, 2025

A major investigation, benefit fraud

Back again guys!! after 3 whole years of garbage. I hate politics , I tend to avoid it like the plague as its just as corrupt IMO, as this association. What really niggles me is that the Government take away or cut back on Benefit care for honest or ill people who really need it. The British Economy is going to pot, why you ask has this, any relevance to In communities Ltd. I will tell all you honest people out there, the ones who work for a living who pay their rent on time, the ones who scrimp and save, pinch and scrape for that one holiday a year for your family. As long as this company get their rent payment from Housing benefit they do not care who is defrauding the Government. They are aware that tenants are committing Housing benefit fraud, do they act? no chance! A massive crackdown and investigation of this association is needed. There was a youtuber( Forget his name) who brought this to other tenants attention. He had only a snippet of legitimate footage of how this association investigated his complaints and yes i agree 100% with this person. Unfortunately, this evidence appears to have been removed from you tube (what a shame), however, If that person reads this, Thank you so much for attempting to highlight the TRUTH to unsuspecting people considering putting their signature to a piece of loo roll. If you ever consider being an advocate for us to publicly support us in getting an investigation going, I will be first in the queue.

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