Review (August 2025)
Keychron design and produces unique wireless mechanical keyboard for mac, windows, iphone and android.
435k
Estimated Revenue
2.02M
Website Visitors
2.7/5
Trustpilot Score
What do we know about Keychron?
What is Keychron's Revenue?
Keychron's estimated revenue for 2024 is $435k.
What does Keychron do?
Keychron was formed in 2017 by a group of keyboard enthusiast who has extensive experience in keyboard manufacturing. The group consists of designers, marketers, and production experts. Our core team members, Will Ye has 9 years of experience in keyboard production and related businesses and Sven Zhu has 10 years of experience in industrial design. We've dedicate ourselves to creating the most sophisticated mechanical keyboard with a minimalist design. And registered as Middle Bridge Ltd in 1010 Cambourne Business Park, Great Cambourne, Cambridge, CB22 6DP, United Kingdom. Hong Kong company address: 13/F, Prosper Commercial Bldg., 9 Yin Chong Street, Kowloon, Hong Kong We've partnered a factory with 20 years of experience, which produces top-notch keyboards for many well-known keyboard brands over the years. We can assure you that the Keychron keyboard will never fail you.
What are the monthly traffic metrics for Keychron?
6/mo Traffic Growth
5.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
2.9Mins
Pages per Visit
6.0
Bounce Rate
40%
How fast is Keychron growing?
Keychron has grown by 33.3% in the last 6 months according to SimilarWeb.
How do people interact with Keychron?
Last month, Keychron received 2M visitors who spent an average of 2.9 minutes on the website and visited 6.0 different pages per session. Overall, 40% of people bounce on the first visit.
How do people find Keychron?
657k people (33%) visit Keychron directly. 1.1M (54%) people search for them in Google. Whereas, 191.3k (9%) discover Keychron through Facebook, Reddit, and YouTube. 20.4k (1%) visitors come from Keychron's email newsletters. Finally, 3.1k (0.2%) people come from affiliates and or paid referrals.
Who uses Keychron?
Keychron's top market is the United States and they receive 532.7k (26.4%) people.Then the 2nd is Canada with 111.3k (5.5%).The 3rd is is Germany with 100k (5.0%).
Traffic Growth (last 6 months)
What do Keychron's customers say about them?
Review Score
2.7/5
Total Reviews
20
Info
Keychron5 Star
5.6%
4 Star
27.8%
3 Star
11.1%
2 Star
5.6%
1 Star
50.0%
Read reviews that mention
Ken Fung
Ordered keyboards but it never arrived…
Reviewed on 2021-05-26T09:34:09
Ordered keyboards but it never arrived and it’s been almost two months. Have had a total of 21 emails discussing what to do and they refuse to refund my money.And also it’s always the same automated emails from “ Jacqueline”. Not impressed and I’ve requested a dispute with my bank. Avoid them, they’re not an American company, they’re based in China Shenzhen and they will rip off of your money.
read more
Lars L.
Fast and at times helpful customer…
Reviewed on 2021-05-24T11:26:23
Fast and at times helpful customer support, but poor quality Slim Optical Brown Switches on theK3.
Everything else is good from shipping to Bluetooth and build.
read more
Zdeněk Jeřábek
Keychron support is not responding at…
Reviewed on 2021-05-20T13:41:39
Keychron support is not responding at all. I've wrote them 3 emails already during 3 weeks period,but so far there is absolutely no answer. Keyboard k3 is great, but it has a defect usb-c port and I'd like to a claim a warranty.
read more
French customer
No delivery to France...
Reviewed on 2021-05-16T17:45:53
No delivery to France...
Dutta
Customer service is the absolute worst…
Reviewed on 2021-05-12T14:19:22
Customer service is the absolute worst I’ve ever dealt with. They take a week to respond,and do absolutely nothing for you when they do respond. They were not going to do anything to help us until PayPal stepped in to assist.
read more
Melvin Snijders
Keychron's type experience is amazing, but their customer support isn't
Reviewed on 2021-05-11T23:02:55
Keychron's type experience is amazing. It's unlike any other keyboard. I have a K1,which did give me some issues though. My Bluetooth kept disconnecting and the LED wasn't working properly. Customer support isn't the best, they said I would be able to get a replacement in July because they were out of stock (whilst the site clearly stated that they were available). A few days ago a replacement arrived out of nowhere. This unit is faulty too. When communicating with Keychron, I feel like the support team doesn't read the mails very well, like they have to rush to send a response. I keep getting responses from different employees, who don't know about the previous messages. If you have to contact them, be prepared to mail a lot back and forth. You really have to push and keep mailing them to get your issues fixed.
Conclusion: Amazing keyboards with sometimes some quality issues (or just bad luck for me). Customer support could be improved by a lot.
read more
Ed Haines
I recently purchased a Keychron K2
Reviewed on 2021-05-11T18:26:33
I recently purchased a Keychron K2. On removal of the space bar to change the key caps one of the little stabilisers broke off.I emailed them to try and get a replacement. It took a couple of weeks of emailing, and sometimes I had to send some emails to gently push a reply out, but eventually I got my replacement, which arrived in 10 days from China and I have been using it for two months since. I bought the Keychron wristrest too and am glad I did, really good quality and really helps with typing. The Retro Mac key caps are awesome, they look and feel great. Interesting customer service sometimes but you’ll get there in the end if you try and the products are really good for the price! Shipping to UK not outrageous either. Good job overall
read more
Matthew Bowker
Mixed bag
Reviewed on 2021-03-12T21:55:19
Mixed bag. I ordered a Keychron K1 in January 2020 and was really happy with the product even though it arrived in a very damaged box.Wasn't too much of a concern as the product still seemed to work fine. Fast forward a few months later than the satisfying click of the left 'control' key had stopped on my blue switch keyboard. Contacted customer services to be told they could send me a replacement key switch. Fast forward again to a year after my first purchase and I was starting to get key strokes either not registering or duplicating as if the key was stuck down even though it mechanically wasn't. I contacted customer services and they went above and beyond to resolve my problem and sent me a completely new keyboard free of charge which I could keep in addition to my faulty one, amazing! Apart from the keyboard they sent me had the wrong type of key switch. I contacted customer services again to get this resolved and have now waited over a week to get a response to the multiple emails I have sent. I'm currently still using my old keyboard as I would like to exchange the replacement with the correct keyboard but they're ignoring my emails presumably because it's too much of an inconvenience.
Pretty great product, almost outstanding customer services but not knowing where I stand with something I use for work daily is a major problem and has tainted my experience with Keychron.
read more
You May Also Find These Company Reviews Interesting
Manageengine
Manageengine offers enterprise it management software for your service management, operations management, active directory and security needs. download free trial now.... More
Category
Computers Electronics and Technology