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Krystal Review

April 2026

$25M
Revenue
4.9/5
Trustpilot
157
Employees
Estimated Revenue
$25M
Total Employees
157
Location
London, UK
About

UK based cloud web hosting with NVMe SSD storage, cPanel control panel & unlimited bandwidth, running on 100% renewable energy. Join today.

Global Rank
N/A

What is Krystal's Revenue?

Krystal's estimated revenue is $25M.

What does Krystal do?

UK based cloud web hosting with NVMe SSD storage, cPanel control panel & unlimited bandwidth, running on 100% renewable energy. Join today.

CompanyRevenueEmployeesGrowthFunding
White CastleWhite Castle
$1102.6M4,4069.2%$650K
CrystalCrystal
$15.5M11930.8%N/A
AOCAOC
$35.0M9401.1%N/A
KrystalKrystal
$25.0M157N/AN/A
Review Score
4.9/5
Total Reviews
2,136
Info
Krystal Hosting
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M G Westwood
Reviewed on Jan 20, 2026

Customer Service is Fantastic

I was recommended to use Krystal Hosting and it has been a game-changing decision. I was navigating a site and email migration which became necessary due to product development. The price for hosting is very competitive compared to Wordpress.com (for example) and the value for emails is streets ahead of Titan (for example). Next, the customer service and support. If you are used to waiting 72 hours for a generic and automated response, I have good news for you. From the moment I signed up, and as necessary along the way, the whole team including Olseia, Ben, Kevin, Emma, Jordan, Sean, Aaron, and Kris D were polite, professional, responsive, helpful and capable. To run a business which is cost-effective to customers and has such high standards of service is not easy at all and the whole team should be really proud of that. The hosting suite itself is flexible, scalable and easy to navigate. 10/10. I will certainly be recommending Krystal Hosting

Chris Garland Training
Reviewed on Jan 20, 2026

We've been using Krystal to host our…

We've been using Krystal to host our webiste for the last couple of years. They are a breath of fresh air and are superb at answering questions, fixing issues and responding really quickly and not charging you for it (unlike our previous hosting providers!). Krystal, you're amazing, and better yet, your ESG values align with ours.

KS
Reviewed on Jan 20, 2026

Krystal have never let me down

Krystal have never let me down. I've been with Krystal for years, maybe decades. I suggest that all my clients transfer to them. They are in a word, brilliant. Thank you.

customer
Reviewed on Jan 18, 2026

Krystal Tech Support on a recent…

Krystal Tech Support on a recent problem was excellent, especially Sean who offered some extra help which turned out to be a problem with wifi not with Krystal.

Ellie Roche
Reviewed on Jan 18, 2026

Ben Coleman at Krystal Hosting - hero in disguise!

I genuinely struggled to put into words how incredible the support from Ben Coleman at Krystal was, who truly went above and beyond to help me. From the very first reply to my ticket, Ben was incredibly patient and reassuring with me, even though I was clearly overwhelmed, out of my depth and asking a LOT of questions. What started as a ‘simple’ migration quickly became a complex situation involving DNS changes, domain providers, SSL, WordPress installs, and a premium plugin licensing issue - all of which Ben handled with absolute speed, clarity and professionalism. I had spent hours (honestly days) stressing over migration and getting myself stuck in loops with my previous host. Ben not only migrated the site flawlessly and quickly, but also took the time to explain why things worked the way they did, what I didn’t need to worry about anymore, and what the next steps were in a way that never once felt like he was just trying to hurry me up to try and close my ticket. Within a couple of hours, ben: -Completed the full migration for me - Updated DNS records and SSL - Walked me through testing the site properly - Helped untangle WordPress login confusion - Investigated a tricky third-party plugin licence issue well beyond what I’d expect from hosting support and actioned this for me! - Reassured me constantly and removed so much stress from the process I work full-time in a job that has absolutely nothing to do with web development and was creating a website for a relative as a favour, and Ben honestly saved me so much time, stress and anxiety - days before Christmas too! This experience alone has completely validated my decision to move to Krystal, and if Ben is a reflection of the wider support team, then they are truly exceptional!!!!! Ben is a real credit to Krystal Hosting - I came away from the situation telling all my family over Xmas what and absolute hero he is! Genuinely 10 stars if I could ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you again Ben and Krystal, I owe you one!!

Oz Nid
Reviewed on Jan 16, 2026

Krystal hosting is a breath f fresh…

Krystal hosting is a breath f fresh air. And it’s British so servers are here in uk which is great for uk businesses. Tech support is good. I’ve had no issues over the 2+ years I’ve been with them. Beats all those American hosts everyone likes to use! Highly recommended!!

Jamie Thomas Davidson
Reviewed on Jan 15, 2026

Always amazing customer service and…

Always amazing customer service and perfect hosting

Gwen Stevenson
Reviewed on Jan 12, 2026

Recommend Krystal

Fabulous customer service. Great prices.

🔧Advertising1
📊Analytics & Marketing2
⚙️Backend Frameworks1
🎯CSS Frameworks2
🔧Customer Support1
🎨Frontend Frameworks1
🎨JavaScript Libraries1
🔧Programming Languages1
🔒Security1
🎯UI Libraries1
🔧Web Standards2
Tracking & Analytics5
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Google Analytics
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Google Tag Manager
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Crisp
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Google Tag Manager
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Crisp

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