Review (August 2025)
Unlock your ride and your city with lime. the #1 electric scooter and bike sharing app, our dock-free rides are available anytime to get you across town or campus.
2M
Estimated Revenue
407.79k
Website Visitors
1.5/5
Trustpilot Score
What do we know about Lime?
Estimated Revenue (2020)
$2M
Total Funding
$577M
Total Employees
1200
Founded
2017
Industry
Information Technology And Services
Last Funding Date
Venture (Round not Specified) May 2020
Location
San Francisco, United States
About
Lime: Unlock your ride and your city with Lime. The #1 electric scooter and bike sharing app, our dock-free rides are available anytime to get you across town or campus.
What is Lime's Revenue?
Lime's estimated revenue for 2024 is $2M.
What does Lime do?
Lime's mission is to foster people-first cities by empowering residents with more affordable, reliable, and sustainable transportation options. As the global leader in micromobility, Lime partners with cities to deploy electric bikes and scooters enabled with GPS and self-activating locks. Lime has powered more than 200 million rides in more than 120 cities across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.
What are the monthly traffic metrics for Li?
6/mo Traffic Growth
-57.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
408k
Time on Site
1.2Mins
Pages per Visit
2.0
Bounce Rate
51%
How fast is Li growing?
Li has grown by -40.8% in the last 6 months according to SimilarWeb.
How do people interact with Li?
Last month, Li received 408k visitors who spent an average of 1.2 minutes on the website and visited 2.0 different pages per session. Overall, 51% of people bounce on the first visit.
How do people find Li?
73.3k people (18%) visit Li directly. 286.5k (70%) people search for them in Google. Whereas, 4.2k (1%) discover Li through Facebook, Reddit, and YouTube. 7.4k (2%) visitors come from Li's email newsletters. Finally, 1.9k (0.5%) people come from affiliates and or paid referrals.
Who uses Li?
Li's top market is the United States and they receive 120.7k (29.6%) people.Then the 2nd is Germany with 57.9k (14.2%).The 3rd is is United Kingdom with 28.6k (7.0%).
Traffic Growth (last 6 months)
What are Li's ads on Google?
Google Ads
www.li.me - Lime
https://about.li.me/en-us/modes/electric-moped/
Enjoy the Freedom of Riding One of Our Quality Scooters. visit Our Rental Service Now. Discover Our Excellent Scooter Rental Services with Great Conditions for You.
What do Li's customers say about them?
Review Score
1.5/5
Total Reviews
51
Info
LI5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Gerard Guzzo
Great scooter but worst app I've ever…
Reviewed on 2021-05-02T04:03:50
Great scooter but worst app I've ever used. Bombarded with messages whilst trying to ride.Could only park in a designated area that took me further and further away from my destination. Map gave no sense of direction. Payed $12, half of which was me swearing at my phone.
read more
Oleh
The worst service!
Reviewed on 2021-04-28T06:41:12
I do not recommend using this service in any case. They had a technical problem in the program,so I could not return the scooter. They said that this was my problem and did not return the money they had charged for the whole day. TERRIBLY
read more
Judy
I wished we read a The reviews before…
Reviewed on 2021-04-21T05:26:30
I wished we read a The reviews before we used Lime. The reviews are true, Lime does scam their customers,they lie, cheat and steal. Three of us all read the Lime app and subscription we signed up too. It states that rides are included in the subscription we paid for, but then we were charged for the rides.
They said the app showed we only took one ride but we had been riding it around all day, locking it and unlocking it. They also told us we didn’t understand the terms and conditions.
How do THREE different people all read and understand the conditions as one way and Lime state it means something different? Makes no sense.
This is an in authentic company who use false advertising and literally steal from their customers with their incorrect use of words to promote their subscriptions.
Stay away and support another business that is transparent, Honest and upright. Lime has none of those values.
read more
C Alex
Frustrating experiences over 12 months riding in London:
Reviewed on 2021-04-01T10:53:54
Experience from riding in London:
Problem 1 - Maintenance not good enough. Some days I will try to use 2 or 3 bikes that simply do not accelerate,regardless of battery level. Furthermore, I'd estimate that 33% of bikes will be stuck in a single gear or will have only one fully working brake.
Problem 2 - Arbitrary changes made to service areas. Lime shows most of London as "unserviced" meaning that the majority of bikes on the app are technically not meant to be used. However, they make no attempt to redistribute, or to stop people from using or parking in these areas. In reality, the only purpose is to deflect any legitimate customer complaints with "you shouldn't have used the bikes in an unserviced area."
Problem 3 - No ability to report issues with parking. In practice, this means that people take the bikes into private areas like garages or lock ups so that others cannot take them. There is no way to report this so they do it continuously and with impunity. Very frustrating.
Problem 4 - Seemingly no redistribution of bikes throughout the day. Meaning that there are usually very few bikes where demand is highest at peak times in the day, while groups of bikes will stay idle in areas where they are not needed.
Problem 5 - App is buggy and slow, meaning that it often shows a completed ride as still active and continuing to charge.
The orange bikes themselves are actually good when they work, and a huge improvement on the old green ones. Service/maintenance/transparency/planning is however distinctly lacking.
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Frank Castiglione
This company will scam you
Reviewed on 2021-03-21T21:49:26
This company will scam you. They charged me over $300 for one day use and I had an unlimited day pass.This company is a scam and also would not refund the fees. Do not be fooled they will rape you!!!
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Seb
Cannot cancel my subscription.
Reviewed on 2021-01-07T18:37:34
Cannot cancel my subscription.
Somehow it doesn’t work on the app. Yet, I am being charged.Have been trying to reach out customer service all day.
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colb
Bad customer service
Reviewed on 2020-12-21T14:56:41
Bad customer service - products are unclear. Fines for going into areas not allowed and not clear from app where these areas are.Equally not clear where u can pick up the bikes. Please Santander extend to Finsbury Park. This company will not
Last long conning customers making it difficult for people to make complaints. Go away!
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Arlie Mcleary
Doesn't even deserve 1 star
Reviewed on 2020-11-29T12:13:58
Doesn't even deserve 1 star! I was mislead at the beginning of my hire as it stated I would receive the first 30 mins for free,but apparently if you sign up for a monthly pass that's not true! Why tell you this when you start the hire then? Need to advertise the terms better i think. The bike was so slow, nothing electric about it! I have used electric bikes before and didn't once feel any power. I was charged £6.90 for a 45 min trip which I think is ridiculous, you are cycling to help the environment, reducing the amount of people on public transport to adhere to social distancing and to be charged so much is not convincing people to go down the cycle option. Never again will I use there service. Customer service don't care either!
read more
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