Lieferando Review (August 2026)
Order food, groceries & more with Lieferando.at. Fast delivery for your convenience. Discover 4,000+ restaurants & stores!
Order food, groceries & more with Lieferando.at. Fast delivery for your convenience. Discover 4,000+ restaurants & stores!
What is Lieferando's Revenue?
Lieferando's estimated revenue is $4M.
What does Lieferando do?
Order food, groceries & more with Lieferando.at. Fast delivery for your convenience. Discover 4,000+ restaurants & stores!
How fast is Lieferando growing?
Lieferando has grown by 0.2% in the last 3 months according to SimilarWeb.
How do people find Lieferando?
People visit Lieferando through various channels. 92% find them through search engines.
How do people interact with Lieferando?
Last month, Lieferando received 1.4M visitors who spent an average of 9:48 minutes on the website and visited 4.0 different pages per session. Overall, 56% of people bounce on the first visit.
Who uses Lieferando?
Lieferando's top market is Austria and they receive 92% of visitors from there. The 2nd is Germany with 3%. The 3rd is Russian Federation with 2%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Quick delicious food booking
Easy online booking, usually timely delivery, good food quality
Super fast delivery and friendly drivers
Super fast delivery and friendly drivers
Fast delivery
Fast delivery, multiple food opinions.
Nice website and solid service
All is good, and working well
Unusably bad due to rock-bottom customer service
I've used Lieferando for a while, but the failure of customer service is now beyond bad to the point where I'm having to stop using it, and I'd strongly recommend that people save their money and don't risk using this system. I get that sometimes orders have problems, but the policy now seems to be to automatically refuse refunds when that happens "because it would cause a loss for their partners", at which point it's basically just an aggregator for small-scale theft. I don't usually go out and leave bad reviews for minor problems with orders, but I've now had a week of being blatantly lied to by Lieferando's support staff, who instead of filing a refund for an order that nobody attempted to deliver chose to write back to me falsely claiming that I wasn't in or answering my phone when they tried to deliver: which is pretty bare-faced given I can see my call logs with no calls made to me, and given I know precisely where I was located (in a one-room flat with a loud doorbell which nobody has ever had difficulty ringing or finding in the past). I expect there'll be some automated message popping up under this asking me to contact the company by email. I have done, repeatedly, and I've been given untrue claims, and no help or support at all, every time. The company knows exactly what it needs to do to fix the problem in my case, it's a problem of doing it. Short version: no useable customer support, if anything goes wrong with an order say goodbye to your money, this app has cost me too much of my sanity and its "support" staff have just repeatedly lied to me instead of resolving problems.
Wrong order delivered; useless support
We got the wrong order delivered. The delivery person was not willing to help and the online chat support was a useless chatbot that did not even try to address the question. I understand that mistakes can happen, but the complete absence of customer centric support is unacceptable. Avoid at all costs. There are better alternatives.
No reachable support when something goes wrong
My order with Lieferando (order number J7TTBR / 1103324237) was delivered incorrectly. I ordered and paid for 4× Coca-Cola Light 1.5 L. What I received was 4× Coca-Cola Light 0.33 L. I have tried all available official support channels: Help section on the website App and web version (including desktop view) Reporting the issue directly via the order Every path leads exclusively to the same chatbot, which cannot resolve the issue and only asks to rephrase the request. There is no phone number and no way to escalate the case to a human agent. The merchant Alfies confirmed that they do not stock Coca-Cola Light 1.5 L and therefore cannot offer a replacement. I was correctly referred to Lieferando for a refund. Since I was charged for items that were not delivered, I believe I am entitled to a refund of the incorrectly charged amount. I hope this issue can be resolved promptly. If it is resolved, I am happy to update my review accordingly.
I didnt recived my food ,it say that is…
I didnt recived my food ,it say that is deliverd.😭
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