Reviewed on 2021-04-24T19:59:15
As usual, my experience with Madewell was nearly flawless! The clothing came quickly and fit perfectly.The only thing that was lacking was an invoice in the package.
Overall, I love Madewell and they’re a pleasure to do business with. The return process is always easy and unlike Everlane the shipping is fast and the clothing is still well made. :)read more
They even left the locked store sensor…
Reviewed on 2021-04-21T10:23:36
They even left the locked store sensor on! Ugghh!
They have sent me about 12 e-mails that they have confirmed my order and it is getting ready to be dispatched.Of course, finally it arrives the quality of the dress is nothing like in the picture at all Their clothing items not all that cute emailed, tweeted, Instagrammed to get support to return the dresses. I was told over and over again - “no as they were final sale than I went online and I found their TELE HELPwhich isseven6zero ²⁸⁴³¹³¹ the company care team was awesome I got my green dollar back and. I returned the CHEAP LOOKING DRESS BACK TO THE COMPANY absolutely do not recommend DO NOT PURCHASE FROM THIS COMPANY The clothes will break and worse still when they do you won't be able to wear themread more
Nothing like the pictures
Reviewed on 2021-04-16T15:57:42
Nothing like the pictures, -----------------------terrible quality,------------------
terrible packaging --------------------------
My daughter loves their clothing so I ordered her a dress on 26 Feb It was supposed to arrive via free shipping in 5 to 10 business days. On 14 April she said she still had not received it but because Fed Ex said it had been delivered, it arrived after long waiting Having spent a few hundred £ on reformation clothing I’ve been so disappointed by the quality of clothes. The fabric stretches with use, wrinkles heavily with use. Not what you expect for an expensive, supposedly high-quality product. I was trying to return this Garbage dress to the company I was searching for help from the company and finally, I got this help info which is ????? ? zero²⁸⁴ three one ????? ??? THE COMPANY They reimburse my dollar on time and helping me to return this clothes back to the company DO NOT PURCHASE FROM THIS company won't be buying againread more
i love the style of the brand and the…
Reviewed on 2021-03-18T12:34:01
i love the style of the brand and the quality of their products BUT these clothes are crap11I ordered a dress on 17/12 for the first time.They have sent me about 12 e-mails that they have confirmed my order and it is getting ready to be dispatched. Of course, finally, it arrives the quality of the dress is nothing like in the picture at all Their clothing items not all that cute emailed, tweeted, Instagrammed to get support to return the dresses. I was told over and over again - “no as they were final sale then I went online and I found their TELE HELPwhich is Eight ????-???? ?ᵢᵥₑ ₜ?ₒ ₒₙₑ ₛₑᵥₑₙ ₜ?ₒ ?ₒᵤᵣ ?ᵢᵥₑ the company care team was awesome I got my green dollar back and. I returned the CHEAP LOOKING DRESS BACK TO THE COMPANY absolutely do not recommend DO NOT PURCHASE FROM THIS COMPANY The clothes will break and worse still when they do you won't be able to wear them Won't buy online again even if it was a fraction of the price because I will not support a brand that can't support their customers when they need itread more
Fast shipping but terribly cheap cotton…
Reviewed on 2021-03-16T12:13:50
Fast shipping but terribly cheap cotton dress- very unimpressed !!!!!!!!!!!11I ordered a dress on 17/12 for the first time.They have sent me about 12 e-mails that they have confirmed my order and it is getting ready to be dispatched. Of course, finally it arrives the quality of the dress is nothing like in the picture at all Their clothing items not all that cute emailed, tweeted, Instagrammed to get support to return the dresses. I was told over and over again - “no as they were final sale than I went online and I found their TELE HELPwhich is Ɛìցհէ four-five fᵢᵥₑ ₜwₒ ₒₙₑ ₛₑᵥₑₙ ₜwₒ fₒᵤᵣ fᵢᵥₑ the company care team was awesome I got my green dollar back and. I returned the CHEAP LOOKING DRESS BACK TO THE COMPANY absolutely do not recommend DO NOT PURCHASE FROM THIS COMPANY The clothes will break and worse still when they do you won't be able to wear themread more
Absolutely agree about the return…
Reviewed on 2021-03-09T23:47:23
Absolutely agree about the return policy and only giving stores cards. I'm having a problem also,since their return service took so long to get the return to them - something that's out of the customer's hands. This was followed by a confusing emails and phone calls that seem to settle things that are then overturned.. Also their orders also can take 2 weeks to arrive. In 60 years of shopping, I've never had an experience like the one with them - not with one other major store.read more
I am currently disputing a charge
Reviewed on 2021-02-27T11:45:50
I am currently disputing a charge. Madewell is stating they didn't receive my return within the 30-day period and that is incorrect as I returned it via USPS (ugh)one week after receiving. They want to issue an e-gift card and I have never had a business not issue a credit for a return. Wow. Won't order from them again.read more
More than 12 days passed and the order…
Reviewed on 2021-02-02T17:11:22
More than 12 days passed and the order hasn’t shipped yet. No response from customer service...