Review (August 2025)
Compañía de telefonía e internet con la que pagas solo por lo que necesitas. tarifas sencillas de internet, telefonía móvil y fija. ¡ofertas para ahorrar!
18.33M
Estimated Revenue
1.85M
Website Visitors
1.3/5
Trustpilot Score
What do we know about MÁSMÓVIL?
Estimated Revenue (2020)
$18.33M
Total Employees
200
Founded
1996
Industry
Telecommunications
Location
Alcobendas, Spain
About
MÁSMÓVIL: Compañía de telefonía e Internet con la que pagas solo por lo que necesitas. Tarifas sencillas de Internet, telefonía móvil y fija. ¡Ofertas para ahorrar!
What is MÁSMÓVIL's Revenue?
MÁSMÓVIL's estimated revenue for 2024 is $18.33M.
What does MÁSMÓVIL do?
El Grupo MASMOVIL es el cuarto operador de telecomunicaciones en España que ofrece servicios de telefonía fija, móvil, e internet banda ancha para clientes residenciales, empresas y operadores, a través de sus principales marcas: Yoigo, Pepephone, MASMOVIL, Lebara, Hits Mobile y Llamaya. El Grupo cuenta con infraestructuras de red fija de fibra/ADSL y móvil 3G y 4G. En la actualidad dispone de 24,4 millones de hogares comercializables con fibra óptica y 18 millones con ADSL, y su red 4G móvil cubre el 98,5% de la población española. El Grupo cuenta con más de 9,2 millones de clientes en España a finales del año pasado. Grupo MASMOVIL ha sido galardonado con el premio ADSLZone 2019 al mejor operador de banda ancha y el de "Mejor Operador de Fibra" por el Grupo Informático. Además, ha sido nombrada "Empresa Revelación" en los Premios Empresariales del Grupo Vocento y es el operador móvil español mejor valorado por sus clientes según "El Índice Stiga de Experiencia de Cliente 2019 (ISCX)". Por otra parte, es el operador con la red de fibra más rápida de España en 2019 según un estudio de la empresa nPerf.
What are the monthly traffic metrics for Masmovil?
6/mo Traffic Growth
1.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
1.9Mins
Pages per Visit
2.0
Bounce Rate
62%
How fast is Masmovil growing?
Masmovil has grown by 13.5% in the last 6 months according to SimilarWeb.
How do people interact with Masmovil?
Last month, Masmovil received 2M visitors who spent an average of 1.9 minutes on the website and visited 2.0 different pages per session. Overall, 62% of people bounce on the first visit.
How do people find Masmovil?
735.4k people (40%) visit Masmovil directly. 996.2k (54%) people search for them in Google. Whereas, 14.2k (1%) discover Masmovil through Facebook, Reddit, and YouTube. 8.4k (0%) visitors come from Masmovil's email newsletters. Finally, 39k (2.1%) people come from affiliates and or paid referrals.
Who uses Masmovil?
Masmovil's top market is the Spain and they receive 1.4M (73.0%) people.Then the 2nd is Peru with 134.8k (7.3%).The 3rd is is Mexico with 85.1k (4.6%).
Traffic Growth (last 6 months)
What do Masmovil's customers say about them?
Review Score
1.3/5
Total Reviews
624
Info
MÁSMÓVIL5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
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1 Star
100.0%
Read reviews that mention
Agnes
Very bad experience
Reviewed on 2021-03-25T20:59:18
Very bad experience. We cancelled the contract 6 months ago(!!) and they are still sending invoices.We have been at their office 12 times (!!) trying to solve the problem, but they just don't care. If you call to the "customer service" they are rude and they come up every time with a new lie. If you don't want extra stress to your life, get your service somewhere else.
read more
Sami Menyhart
Scam
Reviewed on 2021-03-25T20:14:17
Scam, impossibe to get rid of any contract, they will charge your bank account until it is empty oryou close it.
read more
Thomas
Everything is wrong
Reviewed on 2021-03-11T19:43:52
Everything is wrong. I could not invent worse customer service even if I tried. My wifi does not work properly,it never has, and now it has been completely down for 24 hours. First of all, it is almost impossible to reach someone over the phone to help you. You have to give them your ID, contract numbers and phone numbers over and over again, and sometimes the call function does not work, before you reach someone that probably will transfer you to someone else. Once you have started a conversation with them, they will only tell you that everything is fine and they cannot help you - usually in a rude way. It is absolutely una barbaridad.
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Roni Hartmann
I’ve been with them more than a year…
Reviewed on 2021-01-30T14:50:32
I’ve been with them more than a year and paying a lot of money.
I’ve been trying to get in touch with them,it’s kind of impossible.
read more
Carlos Ferrer Roman
useless company
Reviewed on 2021-01-16T18:04:30
poor customer service, poor internet signal, nothing good about this company.
M Rotterdam
Very Bad service
Reviewed on 2020-11-13T10:31:44
Very Bad service. They take money from your bank account for no reason. And if you call nobody answer of if you are lucky you get very rude person.NOT RECOMMENDED
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George
The service stripped €15 from my phone
Reviewed on 2020-09-18T10:47:31
The service stripped €15 from my phone, and a call to try to resolve it resulted in a Spanish voice,recorded, talking at speed with hardly a breath. My Spanish is good and I felt that I was just another number, talked over and ignored. Customer service? Forget it!!!
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UIO
THE WORST CUSTOMER SERVICE THAT THERE…
Reviewed on 2020-09-07T15:10:07
THE WORST CUSTOMER SERVICE THAT THERE IS
Lost over 2 hours jumping through calls and explaining the same problem and when you ask for a manager or someone more responsible ,they will just hang on you :/
Not worth a penny , go for another one or if youre with them , my recommendation is to prepare a full day of your time and a fully charged phone and try to change the company
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