Massagebook Review (January 2026)
Find and book highly rated professional massage therapists, reflexologists and bodyworkers near you
Find and book highly rated professional massage therapists, reflexologists and bodyworkers near you
What is Massagebook's Revenue?
Massagebook's estimated revenue is $7M.
What does Massagebook do?
Find and book highly rated professional massage therapists, reflexologists and bodyworkers near you
How fast is Massagebook growing?
Massagebook has grown by 0.2% in the last 3 months according to SimilarWeb.
How do people find Massagebook?
People visit Massagebook through various channels. 99% find them through search engines.
How do people interact with Massagebook?
Last month, Massagebook received 1.8M visitors who spent an average of 6:06 minutes on the website and visited 5.3 different pages per session. Overall, 40% of people bounce on the first visit.
Who uses Massagebook?
Massagebook's top market is United States and they receive 98% of visitors from there. The 2nd is Canada with 0%. The 3rd is Philippines with 0%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
What a relief!
Today、I had a first massage with Adrian Perez (Therapeutic Massage). My main problem was the neck pain. Adrian's methods seems to be very effective and I feel much better. His attention to the patient's needs is excellent. I will certainly recommend him to anyone. Thank you.
I went to get Thai massage from Anna’s…
I went to get Thai massage from Anna’s Thai massage in Lethbridge AB. She does absolutely job I highly recommend I felt so great after I got massage from her. I definitely will go there again❤️.
Superb…
Had a great massage really relaxing I enjoyed every minute of it My treatment was given by Megan she was really sweet I will be going back.
Major flaws in app
Longtime costumer here, in many ways MB is awesome for a small business, but they need to improve their app for service providers/ owners especially after increasing membership cost. My major gripes are about app functionality: 1. Your clients can message you through MB, but their app doesn't integrate this messaging feature so it doesn't covey your client's communications. So your client's think they're messaging you directly but often those messages go unseen unless you're constantly logging in to the website to check messages (customer service says i should get email notifications but I don't. I've requested a resolution repeatedly on this issue)... no dice. 2. There's no way to connect a group of appointments together to check them out if 1 person wants to pay for several of their friends. It's very tedious to have to go through the checkout process over and over in these situations, and they're not uncommon. Their customer service is trained to tell you they're always improving... but these issues haven't been addressed in the 4 years I've been a customer. Their response is to offer to let you be a beta tester for their new app...
Not worth it tbh
Honestly, 3 stars might be a bit much. I chose massagebook specifically because of the electronic SOAPs. Now, several years down the line and many issues later, I feel too entrenched to leave the site while experiencing frequent issues. While the customer service staff are kind and patient enough, it's a huge issue for me that they are closed on the weekends and seem to be running on something like a 9-5 EST schedule, as those are usually the times I have to actually address the various glitches and issues I come up against. Not to mention, they just raised their prices ($11 dollar increase for my plan) while having not actually fixed most (any!?) of the problems I and many others on the internet seem to complain about. The price increase would have been logical and even acceptable for me had I seen at least one of the many many issues routinely complained about, actually fixed. If I could go back in time, I would have chosen a different booking site to use.
Massagebook fails, great concept not well rendered
First I'd like to express that overall my experience with the Massagebook platform is pretty good, it's the reason I've switched to using it in the first place. In the past I've happily used Schedulicity and FullSlate for many years, and although Massagebook offers so much more, some of the basic features are lacking for this sophisticated and robust system, maybe building a stronger baseline first? A few things are, the desktop and app don't always reflect the same information, this can be overwhelming especially if you're trying to see where in a package/series a client may be (i.e. if the client is on 1 of 3, 2 of 3 or 3 of 3 in there package). That once a person has been checked out you can no longer alter the appointment. So for instance, after I've checked them out my client says, "actually can I buy a package instead?", typically you'd want to change the appointment they've just had to reflect number 1 in their series/package but with having it locked in, I can't change it. Another issue is that their system doesn't work well for manually set appointments. I like having specific start times, this works fine for my 50 minute appointments, although with the 30 minute appointments it starts them on my approved start time, but also on half hour increments, not what I want! Hopefully these issues will be resolved soon! Lastly, I like that I can get help from real people, the staff has been generally very knowledgeable and nice, there are however a few exceptions, I had one technician drop our conversation before we were complete with discussing or issue because she said "it was the end of her day" (I'm in PST and they are in EST zone)
Could be good... but it's not.
Customer Service: Excellent, but would be better if it was available on the weekend. But the reps are patient, kind, and - with rare exceptions - well-versed in the workings of the software. And thank goodness for that, because I spend about 8 hours a week in chats with them trying to figure out workarounds to make it possible to do the simple things I need to do using their very limited feature set. There are so many extremely basic problems with this software that I just don't have the time to list them all. I just got off of the second support chat today, making it 2 hours for today. One example of these basic flaws is the character-count restrictions: 1. Character-count restrictions are not stated at the top of the text field, so you have to write something, hope it fits, and then spend time editing it when you find it's twice the allowed length. 2. When you go over the limit, the char-count info appears, but doesn't tell you if the number does or doesn't include spaces. 3. I tried with and without spaces, and even with the latter effort coming well-under the stated char-count, it wouldn't accept the text (I did try filling out the rest of the fields and saving and the char-count warning remained and it wouldn't save). 4. It turned out that the software was counting some kind of invisible characters that can exist when you copy and paste, so I had to copy and paste my text into an editor and remove the formatting, then copy and paste it again into the MB description field. 5. All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while also being clear. In some cases, it's simply not possible (the description fields for regular services, for example, are a mere 512 characters - that's only about 80 to 100 words). 6. There's no field specifically for restrictions. This is a pretty significant oversight, IMO. 7. The description field doesn't allow any kind of Rich Text Formatting... not even a line break! This results in an undifferentiated block of text that is difficult to parse. Such a basic feature being overlooked is astonishing to me. As I said, this is just the most recent example of the many, many problems I've faced with this software. I think they've said, "sorry, that's not possible and there's no workaround" about 10 times, just this month. When I've inquired as to why these basic features are not being fixed or added, I'm told they're working on a big payment processing update. Ironic, cause that's one thing that works without any issues. ** addenda ** For weeks, I've been unable to access the "Promotions" tab unless I use a private browser window. This is very annoying. It's not happening anywhere else on the site, and I've cleared my cache, browsing and download histories, and cookies, with no change. They just gave a virtual shrug of the shoulders.
I continually have problems with their…
I continually have problems with their booking software it does not stay synced up with my Google account so I am often double booked. When I try to get help they are extremely rude
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