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Murad Review

April 2026

$75M
Revenue
1.5/5
Trustpilot
702
Employees
1%
Growth
Estimated Revenue
$75M
Total Employees
702
Employee Growth
1%
Industry
Cosmetics
About

Gain total skin wellness through Murad’s science -backed professional skin care treatments and solutions that promote healthy, nourished, and beautiful skin.”

Global Rank
N/A

What is Murad's Revenue?

Murad's estimated revenue is $75M.

What does Murad do?

Gain total skin wellness through Murad’s science -backed professional skin care treatments and solutions that promote healthy, nourished, and beautiful skin.”

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$3.5M3937.5%N/A
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BeautylishBeautylish
$7.5M18721.7%N/A
Skaggs School of Pharmacy and Pharmaceutical SciencesSkaggs School of Pharmacy and Pharmaceutical Sciences
$11.2M8059.5%N/A
LiveGlamLiveGlam
$3.5M370.0%N/A
LA BELLA DONNALA BELLA DONNA
$7.5M5122.9%N/A
OPI ProductsOPI Products
$15.0M60510.9%N/A
Kerstin Florian InternationalKerstin Florian International
$4.2M304.2%N/A
Review Score
1.5/5
Total Reviews
46
Info
Murad
Sort by:
Elizabeth
Reviewed on Dec 4, 2024

I’ve been using Murad Environmental…

I’ve been using Murad Environmental Shield moisturizer for 15 yrs. I have sensitive skin, and can’t take anything with perfume smell. My skin has been doing really good. As I’ve aged I have included their Hydration products, serum, night gel and spray . Don’t have any complaints. As for customer service, products not received, called and they resend my products, no question asked. Remember a little goes a long way!

Noor Al abid
Reviewed on Jan 9, 2026

First and last order: horrible experience

I placed an order on Dec 27, didn’t receive anything or any updates on the order, i was patient but then emailed jan 5 because its been way too long. No one answers. Then finally on the 7th i dont even get a notification it was shipped but check the order status and its says on the way, though the tracking number is not found. But on the 8th i get sent an email one of my items and the promo item that i was suppose to get is now not available, a day after my order was supposedly “shipped”, still nothing from customer service, no one gives a damn. This was my first and last order because whoever is running the operations in canada clearly does not care. I dont even know when i will recieve the remainder of the items but irs been 2 weeks already of waiting hopefully it wont be 3 weeks

Lynne Nybo
Reviewed on Dec 11, 2025

I was totally unimpressed with the…

I was totally unimpressed with the targeted wrinkle corrector. I used as directed with the retinol serum and the night cream. I don’t have bad wrinkles but there was absolutely no change. I bought it on a promo from GMA. The quantity in the containers was deceiving. What seemed like a fair price was very high for what looks like sample size. I would not recommend

M Anonymous
Reviewed on Nov 24, 2025

Murad intensive skin peel is a complete…

Murad intensive skin peel is a complete waste of money. Use retinol products before wasting your money on a professional peel that is pretty much an inactive product. Bought at CosmoProf.

Anastasija Safonova
Reviewed on Aug 8, 2025

How on earth you tried to take money from my account without my permission

Today I get blocked my card ,as Murad company tried to take 98£from my card!!!How ?Why?I never heard about this company

Lynda Bundtzen
Reviewed on Jul 14, 2025

Phoney offers

Whenever they send me an email offering me items to redeem my points, they never actually let me get anything.

Nancy
Reviewed on Jul 11, 2025

I returned an item

I returned an item . They received it on June 16. Today is July 10 and I still have not received my refund. I have called and sent several emails. I have had no explanation. On email said the refund would be issued that day. It was in July 2. Nope. How do I get my money refunded?????

Diane Ozanich
Reviewed on Jul 4, 2025

Scam their customers

I was a huge fan and used their products for a decade or more. Just recently they added a new “post purchase” feature where they display additional products. Attempting to exit out of it i accidentally hit add. There was no confirmation, no additional approval of charges—NOPE, since they already had my payment information approved for the previous purchase they were able to just charge my credit card. Even though I contacted customer support literally 60 seconds later, my order was already being “processed” and could not be altered. I was told a supervisor would call me, but they were too chicken to call and have a conversation so they sent me a bs email instead (although say they attempted to call me but no missed calls on my end and I had been waiting for their call). This whole set up is so predatory that I am shocked and saddened to see this brand stoop so low. I will NEVER buy from you again, Murad. When you treat your customers like garbage then you don’t keep them. Enjoy the extra $50 you scammed me out of. It will be the last.

🔧Accessibility1
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🎯CSS Frameworks2
🔧Customer Support1
💳E-commerce & Payments4
📧Email Marketing1
📊Error Tracking1
🔧Fonts1
🎨Frontend Frameworks1
🎨JavaScript Libraries2
🔧Personalization1
🎯UI Libraries1
🔧Video1
🔧Web Standards2
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