Review (August 2025)

Build the extraordinary with nzxt. premium gaming pcs, custom gaming pcs, software, and other pc-related products all for the diy and pc gaming community.

10k

Estimated Revenue

2.1M

Website Visitors

1.8/5

Trustpilot Score

What are the monthly traffic metrics for Nzxt?

6/mo Traffic Growth

-21.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

3.0Mins

Bounce Rate

41%

How fast is Nzxt growing?

Nzxt has grown by 19.5% in the last 6 months according to SimilarWeb.

How do people interact with Nzxt?

Last month, Nzxt received 2M visitors who spent an average of 3.0 minutes on the website and visited 3.0 different pages per session. Overall, 41% of people bounce on the first visit.

How do people find Nzxt?

714.6k people (34%) visit Nzxt directly. 1.1M (52%) people search for them in Google. Whereas, 192.5k (9%) discover Nzxt through Facebook, Reddit, and YouTube. 9.7k (0%) visitors come from Nzxt's email newsletters. Finally, 36.9k (1.8%) people come from affiliates and or paid referrals.

Who uses Nzxt?

Nzxt's top market is the United States and they receive 857.2k (40.9%) people.
Then the 2nd is Germany with 130.2k (6.2%).
The 3rd is is Canada with 86.8k (4.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Nzxt's ads on Google?

Google Ads

NZXT: Get a Prebuilt Gaming PC - High Quality Gaming Computers

https://nzxt.com/

Love your gaming PC | We meticulously design a curated suite of premium products. In order to make your extraordinary gaming experiences achievable and fun. As Low as $999. Build Your Own Gaming PC. Built for Expert Gamers. Styles: Custom PC's, Starter Series.

NZXT: Custom Gaming PC's - Ships in 2 Business Days

https://nzxt.com/category/gaming-pcs/build

Love your gaming PC | We meticulously design a curated suite of premium products. In order to make your extraordinary gaming experiences achievable and fun. As Low as $999. Built for Expert Gamers. Build Your Own Gaming PC. Prebuilt Gaming PC's.

NZXT: Get a Prebuilt Gaming PC - High Quality Gaming Computers

https://nzxt.com/

Love your gaming PC | We meticulously design a curated suite of premium products. In order to make your extraordinary gaming experiences achievable and fun. Find A Retailer. Free Shipping Available. Sign Up For Offers.

NZXT: Build Your Dream PC's | Best Price for FPS You Can Get

https://nzxt.com/category/gaming-pcs/build

Love your gaming PC | We meticulously design a curated suite of premium products,

NZXT: Get a Prebuilt Gaming PC - High Quality Gaming Computers

https://nzxt.com/

Love your gaming PC | We meticulously design a curated suite of premium products. In order to make your extraordinary gaming experiences achievable and fun. As Low as $999. Built for Expert Gamers. From Beginner to Expert. Build Your Own Gaming PC.

Keyword: nzxt build

What do Nzxt's customers say about them?

Review Score

1.8/5

Total Reviews

190

Info

NZXT
5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
90.0%
Read reviews that mention
Eric

They use junk parts and customer service doesn't exist…

Reviewed on 2021-05-25T20:56:02

CPU cooler died and upon inquiry they never responded.
Ethian Kent

They just don't reply

Reviewed on 2021-05-21T13:26:12

I owned the very first iconic 340 case, after 2 yrs, the front audio panel got faulty,so I sent an email to their customers service asking if they can help me on the problem. It's been 6yrs, no reply. That's their customer service.
read more
Hayden Salzer

Just got my $3K PC back from them after…

Reviewed on 2021-05-20T21:07:16

Just got my $3K PC back from them after I had to ship it back to them because it was dead on arrival.They shipped it back and guess what... it's still f-ing dead on arrival. How are they in business?
read more
Anthony C

2 months into troubleshooting and am…

Reviewed on 2021-05-18T03:09:32

2 months into troubleshooting and am shipping my pc back for my second RMA tomorrow.They have had me reinstall windows 4 times and refuse to give me a new computer. Horrid customer support if your computer has issues
read more
Colin G

This is quite literally the worst…

Reviewed on 2021-05-14T04:43:02

This is quite literally the worst company I have ever had the displeasure of working with.My computer has needed two replacement parts (it needs more but I've done two RMAs, more detail below). My GPU was bricked upon receiving my PC. I had to ship the entire PC back for just the GPU to be replaced. Took a while, fun stuff /s. Then when my PC was returned to me the hard drive just straight up didn't work, and two cable seats on my motherboard were broken. They sent me another hard drive that doesn't work. Could be because like the two cable seats on my MOBO, the SATA cable end is also broken. Though a new cable hasn't fixed the issue so who knows. Might even be the motherboard at this point. And I have a feeling if I want my MOBO replaced they'll need me to send the entire machine back. Which after my previous experience is absolutely not happening. Furthermore the PC case was scratched to hell with paint chipped off the top when I received it. Guess what that would take to fix? You guessed it, another full shipment back to NZXT for more stuff to be broken. Oh don't worry, I included that in my first RMA with the GPU issue, and they didn't even fix it so take that as you wish. I also paid nearly $200 for overnight shipping that took five days after shipping to get to me (no weather issue, nothing like that, just sat at a warehouse. I'd understand weather but not Fedex or NZXT messing around or whatever). They didn't care, no refund nothing. They also didn't give me any recompense for needing to RMA my computer multiple times in less than a month, and still needing to. This company sucks, really don't buy from them. I bought their most expensive prebuilt and they couldn't give a damn, I was treated like I bought a $5 item from them. "You bought something from us? The transaction is done buzz off." -NZXT, probably. If I could return it at this point I would.
read more
eduardo dede

Scammers

Reviewed on 2021-05-04T23:02:11

Scammers, stolen my money and got no service , take care guys
Wagnarok

NZXT Sent me two broken machines.

Reviewed on 2021-05-04T21:01:53

Avoid this company at all costs. I ended up having my money tied up for over two months with NZXT and never got so far as the windows screen.I waited over a month for a machine that had electrical problems right out of the box. Fans weren’t spinning, no visual output. I sent it back for a repair, only to receive a machine two weeks later that wouldn’t turn on at all. Whether it’s shipping, repairs, returns, or hold times, every time estimate they give you will be inaccurate. Everything takes longer than they claim. Worst of all, some of the tech support staff are arrogant and completely indifferent to your situation. Instead of walking you through a problem, they will send you an email about what to do and just tell you to read that email if you dare have any questions. Can you imagine Apple or Dell tech support doing that? NZXT is the worst computer company in North America.
read more
Monkeymadness

DO NOT BUY THEIR CPU COOLERS

Reviewed on 2021-04-28T12:51:40

DO NOT BUY THEIR CPU COOLERS! So I bought one of their CPU coolers just 6 months ago and its now making a terrible noise,The noise its making sounds like a washing machine when something is hitting the drum when its in spin? So I checked my warranty and knew that I was within a year so I went to NZXT's website and OH DEAR ME! So there is no Email and only a form for us to fill in, I bought the cooler via amazon but I dont like their chatbots so I thought id contact this circus direct. I typed out a decent message, filled all the form in and pressed SEND....For their page to just refresh and I lose all my text Grrrrr... So I did it again but kept the text in a document first, I pressed SEND again and again nothing! No "Your message has been received" nothing? I dont know if they have got my message or not because their site doesn't tell you?? So I went to FACEBOOK and thought id try there and send them a message there BUT NOPE! they have disabled the message option!! WHAT kinda company makes it so hard to contact them? This alone should ring bells to anyone reading this but also the Tsunami of negative comments on here! Turns out the fan on the Cooler had destroyed barings? HOW does a fan of only 6 months and its not been on everyday either as I worked away for 2 of those months! How does a fan die in such short time? Its simple, Their parts are cheap and their aftersales is dire... BE WARNED STAY AWAY!
read more

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