Review (August 2025)
One kings lane's luxury furniture and home decor, along with its expert design services, make it easy for you to live your style and create a home you'll love.
12.05M
Estimated Revenue
891.39k
Website Visitors
1.7/5
Trustpilot Score
What do we know about One Kings Lane?
Estimated Revenue (2020)
$12.05M
Total Funding
$225M
Total Employees
190
Founded
2009
Industry
Retail
Last Funding Date
Other Aug 2014
Location
New York, United States
About
One Kings Lane: One Kings Lane's luxury furniture and home decor, along with its expert design services, make it easy for you to live your style and create a home you'll love.
What is One Kings Lane's Revenue?
One Kings Lane's estimated revenue for 2024 is $12.05M.
What does One Kings Lane do?
Since launching in March 2009, One Kings Lane has established itself as a premiere home furnishings resource for products, expertise, and inspiration to help everyone live their style. On onekingslane.com and in its brick-and-mortar store in Southampton, NY, consumers can shop designer, vintage, and exclusive furnishings, including pieces designed in-house. Its expert designers provide personalized decorating assistance, in person or remotely. Design professionals who join the To the Trade program not only receive a discount but also have access to "concierges" dedicated to helping source products, match specs, and more. And as a pioneer in content-led commerce, One Kings Lane curates its blog and social channels to offer home tours, designer tips, and more inspiration. The team at One Kings Lane is made up of people passionate about helping others create a home they love. Whether they are merchandise buyers or marketing analysts, storefront engineers or retail managers, they work together to provide the best products, services, and experiences to customers and colleagues alike. Team members seek out new ideas and learnings, share knowledge and insights, greet challenges as opportunities, and are committed to excellence.
What are the monthly traffic metrics for Onekingslane?
6/mo Traffic Growth
-2.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
891k
Time on Site
3.1Mins
Pages per Visit
3.0
Bounce Rate
61%
How fast is Onekingslane growing?
Onekingslane has grown by -2.3% in the last 6 months according to SimilarWeb.
How do people interact with Onekingslane?
Last month, Onekingslane received 891k visitors who spent an average of 3.1 minutes on the website and visited 3.0 different pages per session. Overall, 61% of people bounce on the first visit.
How do people find Onekingslane?
268k people (30%) visit Onekingslane directly. 450.7k (51%) people search for them in Google. Whereas, 63k (7%) discover Onekingslane through Facebook, Reddit, and YouTube. 4.8k (1%) visitors come from Onekingslane's email newsletters. Finally, 78.7k (8.8%) people come from affiliates and or paid referrals.
Who uses Onekingslane?
Onekingslane's top market is the United States and they receive 804.4k (90.2%) people.Then the 2nd is Canada with 17.5k (2.0%).The 3rd is is United Kingdom with 13.3k (1.5%).
Traffic Growth (last 6 months)
What are Onekingslane's ads on Google?
Google Ads
Welcome to OKL | Luxury Furniture & Home Décor | OneKingsLane.com
https://www.onekingslane.com/
Shop Designer Furniture, Décor & Exclusive Home Collections on One Kings Lane. Vintage Pieces. Kids & Baby. Rugs. Light Fixtures. Furniture. Bed & Bath. Décor. Art & Mirrors. Your Home - Our Expertise. Live - Love - Home. Brands: Bunny Williams Home, Kim
Buy Stylish Bar Carts | Shop Online Today | OneKingsLane.com
https://www.onekingslane.com/c/furniture/dining room/bar carts & cabinets.do
We Offer Products, Expertise, and Inspiration To Help You Live Your Style. Find Designer...
The Perfect Chair | From One Kings Lane
https://www.onekingslane.com/search.do?query=chairs
Create the Home You'll Love Every Day. View the Collection Today! Your Home - Our Expertise. Luxurious Loveseats. Fabulous Sofas. Live - Love - Home. Styles: Leather, Luxury, Upholstered, Modern. 315 Hudson S
Handpicked By Us | Shop Counter Stools | OneKingsLane.com
https://www.onekingslane.com/c/furniture/dining room/barstools & counter stools.do
Modern Furniture & Decor Selections. Build Your Dream Home With One Kings Lane! Choose...
Nightstands | One Kings Lane
https://www.onekingslane.com/c/furniture/bedroom/nightstands.do
Shop Furniture & Decor for all styles and budgets at One Kings Lane. Products, expertise, and inspiration to help you live your style. Your Home, Our Expertise. Live, Love, Home.
Keyword: nightstands
What do Onekingslane's customers say about them?
Review Score
1.7/5
Total Reviews
29
Info
One Kings Lane5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
90.0%
Read reviews that mention
Jessica
DO NOT BUY FROM THEM
Reviewed on 2021-04-02T16:25:39
DO NOT BUY FROM THEM. The service at One Kings Lane is horrendous, worst I have ever come across with home goods brands.Purchased a defective item and tried fixing it but wasn't able to myself because the item was clearly defective and reached out to them for an exchange or option to repair which I am willing to pay for so I can actually use my item and they just snub us. Won't help us at all simply because we're outside of the 30 day. I mean I just want to get my item working and they sold this item to me? Did not respond to email and told us they couldn't help at all on the phone after waiting 1/2hr. Worst still, the manager won't get on the call. Go somewhere else, don't waste your money with these guys.
read more
Susteele
Horrible
Reviewed on 2021-03-19T21:21:21
Horrible. Stay away. Ordered and paid for furniture in October. Received a call from delivery in December but whoops they lost a chair.Well it is now March and they reordered the furniture yet they are still trying to deliver the old set with missing chair. Cannot get the right furniture to me and they give up so are refunding me. Funny though I went in their website and they are still selling the set I want .....for $2300 more!!!! They don’t want to deliver to me because I got a deal! Horrible horrible company who took my money for 5 plus months!
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Sam
Horrible!
Reviewed on 2021-03-18T04:35:42
Never order anything from this company if you want to avoid an absolute nightmare. The shipping company they use,Metro, is as bad if not worse than OKL. Deliveries to our home on three separate occasions resulted in damaged property each time. We’ve had broken tree limbs from their trucks hitting them, sprinkler heads driven over which had to be replaced, driveway markers run over. The last incident was Metro driving through our yard creating a one foot deep rut 25’ long. Contacting OKL customer service is a complete waste of time. They do not care, call back when they say they will, or provide any type of assistance or relief whatsoever. Avoid this company at all costs. There are much better options out there. And based on other reviews, they shouldn’t be around long.
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Kim
I am furnishing a condo and purchased…
Reviewed on 2021-01-30T20:10:27
I am furnishing a condo and purchased numerous items from One Kings Lane. I should have read the reviews in advance.It has been one disaster after another- discount codes not credited, extremely fluid delivery dates that bear no reality to the date they committed to. Terrible customer service. I have literally spent over an hour every day the past few weeks trying to chase down the status of my orders via email, telephone. Customer service reps are rude and do not follow up.
I did some research and they were spun off from Bed, Bath and Beyond last year and now are owned by a private equity tech company that I believe is called CSG Management in Indianapolis.
I am planning to follow up with the attorney general in Indiana. I have also hired a lawyer to help ensure I can cancel all of the items they have not delivered.
I have never had an experience like this.
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Brooke James
A real change for the worst.....
Reviewed on 2021-01-25T21:22:53
I used to love this place and their customer service but something has clearly changed.Their items often come late and damaged. If you attempt to contact their customer service team, they are rude, condescending and most concerning, not helpful AT ALL. I have been routinely dismissed after an item did not show up for months. I used to be such a loyal customer investing a ton of money in their goods. Very sadly, it's no longer worth it. I will not be returning.
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Tom Baumann
I purchased a throw from this company
Reviewed on 2021-01-06T13:12:25
I purchased a throw from this company, they were running a "promotion" of 25% off any one item.I put the code into the box, it accepted the code (didn't give me any error) but the discount didn't come off the total. I purchased the item thinking that I could just send them an email and they would "adjust" my total, WRONG, I got a big long email telling me oh, that promotion didn't apply at that time and a million other excuses. She said she would talk to her manager, never heard another word and to return it they wanted to charge me a 25% restocking fee?? WHO does that, NOBODY....be VERY careful using this SCAM company, they are underhanded and should not be in business!
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Christina
Worst Customer Service Ever
Reviewed on 2020-12-30T00:41:03
I wish I could give this store a negative star rating. I purchased a high end chaise lounge online.Apparently all of their brick and mortar stores are closed now.
They have the WORST customer service ever.
According to the an online search, they are owned by parent company Bed, Bath and Beyond.
I tried to change my order, which they agreed to upon approval of the manufacturer. They told me the manufacturer approved the change, but then gave me this long story about how I had to place a new order online before they could cancel the old order. I was ordering the same product with a different arm rest. Then I was told that the first order (which I didn't want) had already shipped.
Net, net, they messed up and didn't follow through in a timely manner. I spent day after day calling and emailing them. You get a different customer service person each time and they rush you off the phone and don't follow through. They rarely respond to email correspondence. If they do, it is days if not weeks later. They refuse to connect you to a supervisor. It was a disaster. I spent hours dealing with it.
I finally had to contact customer service of the manufacturer of the chaise lounge directly, who was delightful, promptly responded and helped me sort out the problem with One King's Lane.
Unfortunately, One King's Lane is absolutely unprofessional.
By contrast, I had to change a custom furniture order at Restoration Hardware and was able to make the change on the phone in one call and everything was delivered as ordered and timely. No hassles. Great service.
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LeighAnne
Really Disappointed in OKL
Reviewed on 2020-11-21T21:11:46
I have had really disappointing experiences with OKL. Several large ticket items have arrived damaged.A console (glass broken out) I had fixed myself with a discount but a hassle. A dining table one leg was completely broken, sent back but weeks and weeks of delay another hassle. A very large Juliska wall plate came cracked in half. I haven’t ordered for a couple of years but took another chance on a large piece of art. Opening it just now, the frame is broken. I called customer service, really just wanted to get some help. The gentleman I spoke to was all I can describe as snooty, condescending and could give a sh**. I’m done with OKL.
read more
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