Optivo Review (May 2026)
We’re one of the largest housing providers in the UK with around 80,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere to call their own.
We’re one of the largest housing providers in the UK with around 80,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere to call their own.
What is Optivo's Revenue?
Optivo's estimated revenue is $64M.
What does Optivo do?
We’re one of the largest housing providers in the UK with around 80,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere to call their own.
A brilliant service…
A brilliant service… I would personally would like to say how brilliant Darren (Estate Services Team) has truly been he updated me regarding a few issues I’ve reported and he was on it. He wen’t the extra mile to visit me with an update and I truly appreciate it very much. I would like to add he was so kind and caring also wished me a happy birthday for tomorrow and he was saying I look so well when he last came out to visit me. Thank you Darren for a brilliant service as you wen’t the extra mile to offer a service. I look forward to seeing you again for a chat. Best regards, Kieran Payne (A resident of Noreen Avenue)
Electrical safety inspection carried out in a very professional way.
I have been a tenant of Optivo ( Now Southern Housing, previously Amicus Horizon ) for many years, all through the transitions they have been very conscientious landlords, any issues have been dealt with appropriately and they have taken care of any queries or problems in a very sympathetic way. I was asked to post a review after an electrical safety inspection, the works were carried out in a very understanding and professional manner.
Anita Exceptional customer service and…
Exceptional customer service and support from Anita, I was very impressed with her thorough knowledge, support and understanding when relaying important information.
Handled with Care
Anita handled my call with care, she took the time to listen to me and helped me with my issue, where possible.
If I could give more than 5 stars I…
If I could give more than 5 stars I would! Grace has been more than helpful, she has given me her time, patience and understanding and been so supportive in trying to sort out what has and still is a very stressful situation with repairs. For the first time ever I feel assured and confident that this will get resolved and this is down to Grace. She is an absolute asset to your team and I hope she gets the recognition she very much deserves. Thankyou Grace, I wish there were more people like you!
Outstanding Customer Service - Shaun
Just spoken to an amazing Customer Service Op, and I have to say Shaun was brilliant. Went far and beyond what his role is. Took a genuine interest in the issue that is ongoing. I deliver Customer Services for a living, and Shaun is very professional, polite, and well mannered. Definitely worth a mention, as he is a credit to the company and the team.
Very professional and efficient…
Very professional and efficient customer care to residents
Excellent customer service. Thank you
Over the past two weeks I have been dealing with Anita Davenport from the customer services team. I have to say Anita has been exceptional, she's listened, advised me to try something else and listened to the outcome of that given task. I was on the phone for almost two hours (total) today and Anita tried to assist me with patience and good humour. My query has been passed on to the appropriate team and my best hope is that they are as professional and helpful as Anita has been. Thank you Anita. Kind regards Debbi, Keith and Tracey
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