Review (August 2025)

Get the party started! find everything you need on your shopping list, whether you browse online or at one of our party stores, at an affordable price.

1.94B

Estimated Revenue

6.66M

Website Visitors

1.7/5

Trustpilot Score

What do we know about Party City?

Estimated Revenue (2020)

$1.94B

Total Employees

7200

Founded

1986

Industry

Retail

Location

Rockaway, United States

About

Party City: Get the party started! Find everything you need on your shopping list, whether you browse online or at one of our party stores, at an affordable price.

Social Links

Alexa Ranking: 8377

What is Party City's Revenue?

Party City's estimated revenue for 2024 is $1.94B.

What does Party City do?

Party City Holdings is the largest party goods supplier and party retail chain in the world. We are also the country's premier retailer of Halloween costumes, accessories and decorations. Party City Holdings is made up of two divisions, Party City Retail Group (PCRG) and AMSCAN Wholesale. Party City employs approximately 15,000 people on a regular basis and close to 35,000 around the major Halloween season. Party City Retail has 900+ locations in North America and Puerto Rico and a web presence in 20 countries. Corporate HQ is located in Rockaway, NJ - a quick 45 minute commute from NYC, with regional offices in CA, MI, IL, Canada and the UK. Party City Retail is also the owner/operator of the Halloween City brand which opens approximately 400 temporary stores each fall. At Party City, we like to have fun! We are inspirational and creative. We inspire our customers with exciting concepts, themes and ideas and provide everything they need to bring them to life. We are customer focused and team players. We work in a collaborative environment while we each accept responsibility to be the best we can be! Come join the Party!

What are the monthly traffic metrics for Partycity?

6/mo Traffic Growth

1.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

7M

Time on Site

3.4Mins

Bounce Rate

47%

How fast is Partycity growing?

Partycity has grown by -48.3% in the last 6 months according to SimilarWeb.

How do people interact with Partycity?

Last month, Partycity received 7M visitors who spent an average of 3.4 minutes on the website and visited 3.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Partycity?

1.4M people (20%) visit Partycity directly. 5M (75%) people search for them in Google. Whereas, 113.7k (2%) discover Partycity through Facebook, Reddit, and YouTube. 21.2k (0%) visitors come from Partycity's email newsletters. Finally, 48.7k (0.7%) people come from affiliates and or paid referrals.

Who uses Partycity?

Partycity's top market is the United States and they receive 6.5M (97.2%) people.
Then the 2nd is Mexico with 16.5k (0.2%).
The 3rd is is Puerto Rico with 10.2k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Partycity's ads on Google?

Google Ads

Partycity.com | Party City | Free Shipping On Orders $39+‎

https://www.partycity.com/

Rating for partycity.com: 4.6 Additional Savings on Tableware, Birthday and More. Limited Time - Shop Now. Styles: Girls, Boys, Milestone, Wedding, Baby Shower, Holidays Types: Tableware, Balloons, Decorations, Wearables, Invitations, Favors, Serveware, C

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https://www.partycity.com/

Stop by Your Local Party City to Order Balloon Delivery Today & Get. All of Your Party Needs. Decorations, Party Supplies & More. 300+ Kids Birthday Themes. 850+ Stores Nationwide. Buy Now, Pick-Up In Store. Fast & Easy Shipping. Balloon Delivery Avail. S

Party Supplies | $2 Shipping On All Orders | partycity.com‎

https://www.partycity.com/

50% off Patterned Tableware. Limited Time Offer, Shop Now.

PartyCity.com - Shop Party City® - Adult & Kids Costumes

https://www.partycity.com/halloween-costumes

Get it your way: Fast shipping, scheduled or same day delivery, curbside, or in-store. Find all your party essentials in one place. Explore endless party possibilities! Fast & Easy Shipping. Shop Online Today! 850+ Stores Nationwide. 300+ Kids Birthday Themes.

PartyCity.com - Balloons For Every Occasion

https://www.partycity.com/balloons

Buy Party City Products Online or via Curbside Pickup & Delivery in 775+ stores! Choose...

What do Partycity's customers say about them?

Review Score

1.7/5

Total Reviews

179

Info

Party City
5 Star
10.0%
4 Star
5.0%
3 Star
0.0%
2 Star
15.0%
1 Star
70.0%
Read reviews that mention
Ashley Doughty

Exceeded expectations

Reviewed on 2021-05-19T17:24:41

The dollar store is not selling birthday items during the covid lockdowns. I went to the party city website and most of their stuff was available for shipping.The prices were a bit more expensive than the dollar store but when you cannot get the things anywhere else, the tiny bit extra was not a big deal. I could not believe how quickly it all arrived! Within two days the stuff was at my door. Very impressed with Party City. Exceeded my expectations.
read more
Mecca Fobbs

Im never going to party city again

Reviewed on 2021-05-19T17:16:25

Im never going to party city again. The manger is very rude to customers. She doent respond very well to cutomers.Also had a short tempered attiude towards me as a customer. I wouldnt recommend going to party city.
read more
Karen O' Sullivan

For Irish customers

Reviewed on 2021-05-15T09:26:26

For Irish customers: goods are not coming from Ireland so don't expect to receive them on time,even if the nice ppl tell you you will. Although its partycity.IE...the goods are actually coming from the UK! When it finally arrived, the quality of item was not only poor, but the box it came in was squashed so the item was damaged on arrival. There was no bubble wrap or anything to protect the item. Difficult to get through to customer service. I eventually got the money back in my account after a lot of work! Personally, I won't be ordering from this place again.
read more
Sheila Grant Bailey

POOR SERVOCE

Reviewed on 2021-05-07T20:29:12

Poor customer service. Hello my name is Sheila Bailey visited the Party City 1892 Mt.Zion Morrow,Georgia 1 cashier.Two managers no customers in line where they are blowing up Ballons. But where tje cashier is assisting where i am on line 4 customers are more. I asked the young lady is there someone to help assist the cashier you inform me she was a manger. The matter to me is no one should have to ask you to help your cashier it should be given to many people are out of work and in need of a job. Just my thoughts.
read more
Deirdre Nally

Request to cancel order ignored

Reviewed on 2021-04-30T20:24:13

I ordered some cocktail glasses from party City in Ireland and was told they'd be delivered 9 days later.Emailed the following day to cancel the order. Got no acknowledgement and the glasses arrived 4 days later. Emailed to ask why the order wasn't cancelled and to date have received no reply. Disappointing customer service.
read more
Ranel

Disappointed with store return policy and poor customer service.

Reviewed on 2021-04-23T17:34:40

We purchased a pair of number balloons from Party City at Freemont Village Shopping Center,2109 Hawkins Street, Port Coquitlam on April 22 at 6:50pm for $12.99 each but we saw at Superstore that they’re selling them for only $6 each. We went back to Party City past 8pm to return the balloons but the store was already closed. I called Party City at 10am the following day and spoke to their Supervisor Danielle and she said that we cannot return the balloons. Needless to say that we are very disappointed with their store policy and how poorly Danielle treated us. Other than their products are overly priced, their cashier who sold us the balloons was snotty. She was even busy chit chatting with another cashier behind the counter while we wait for them to ring our purchase. I've searched Google and it seems that Party City is now owned and operated by Canadian Tire, no wonder they have poor customer service. I will never buy a single product from Party City ever again.
read more
Emma Stanton

Fast delivery but at least 3 out of a…

Reviewed on 2021-04-09T15:44:06

Fast delivery but at least 3 out of a 10 pack of balloons had small holes in them so will not orderagain.
read more
Nathan

Was rudely kicked out of the store for…

Reviewed on 2021-03-17T16:51:44

Was rudely kicked out of the store for not having a mask on when I have a medical condition that does not allow me to have a mask on.The condition was caused my covid it stoped my heart and now I’ve a ICD implanted running my heart so I kno all about the risks of covid.
read more

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