Playvox: See Their Revenue, Competitors, Traffic, and Reviews (August 2025)

Review (August 2025)

Playvox equips contact centers a with cloud-native, digital-first customer service solutions for quality management, workforce management, and beyond!

7.4M

Estimated Revenue

377.19k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Playvox?

Estimated Revenue (2020)

$7.4M

Total Funding

$34M

Total Employees

130 Founded

2012

Industry

Computer Software

Last Funding Date

Series B Jan 2021

Location

Sunnyvale, United States

About

Playvox: Playvox equips modern businesses & BPOs with a CS agent optimization suite for QA, performance management, coaching, learning, & motivation. Learn more!

Social Links

Alexa Ranking: 135617

What is Playvox's Revenue?

Playvox's estimated revenue for 2024 is $7.4M.

What does Playvox do?

Playvox arms modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of quality assurance, Performance Management, Coaching, Learning and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours. At Playvox, we believe great customer experiences start with people.

What are the monthly traffic metrics for Playvox?

6/mo Traffic Growth

-24.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

377k

Time on Site

9.0Mins

Bounce Rate

43%

How fast is Playvox growing?

Playvox has grown by 40.7% in the last 6 months according to SimilarWeb.

How do people interact with Playvox?

Last month, Playvox received 377k visitors who spent an average of 9.0 minutes on the website and visited 5.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Playvox?

277.2k people (73%) visit Playvox directly. 51.2k (14%) people search for them in Google. Whereas, 5.6k (1%) discover Playvox through Facebook, Reddit, and YouTube. 9.1k (2%) visitors come from Playvox's email newsletters. Finally, 381.6 (0.1%) people come from affiliates and or paid referrals.

Who uses Playvox?

Playvox's top market is the Brazil and they receive 72.2k (19.1%) people.
Then the 2nd is Dominican Republic with 61.4k (16.3%).
The 3rd is is United States with 36.9k (9.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Playvox's ads on Google?

Google Ads

Workforce Scheduling Software - Your Staff Management...

https://www.playvox.com/product/wfm

Intelligently Forecast, Schedule and Monitor Your Contact Center Workforce in Real-Time.

Call Center Training Software - Schedule Demo. Train Agents.

https://www.playvox.com/product/coaching

Pick a template and send targeted training sessions to help improve your agents.

Keyword: call center trainings

Call Center Training Software - Training Sessions Built for CX

https://www.playvox.com/product/coaching

Pick a template and send targeted training sessions to help improve your agents.

Train Your Call Center Team | Monitor Your Agent's Results

https://www.playvox.com/lp/coaching-training

Monitor Your Agents' Performance & Send Targeted Training Lessons to Agents Who Need it

Call Center Quality Assurance - Improving Call Center Agents

https://www.playvox.com/product/quality-management

Only Playvox combines every part of the QA process in one centralized platform. Learn more. Monitor agent service. Simple KPI dashboards. Coach & train your team. Request free demo! Built-In LMS Platform. Centralize & Automate QA. Top Teams Use Playvox.

What do Playvox's customers say about them?

Review Score

3.7/5

Total Reviews

1 Info

Playvox

[email protected]

(415) 854 - 3801

Sunnyvale

5 Star

100.0%

4 Star

0.0%

3 Star

0.0%

2 Star

0.0%

1 Star

0.0%

Read reviews that mention

Glamours City

Interface and UX in Bpo

Reviewed on 2021-05-16T05:57:05

Being A QA Analyst in a Customer Service Agency . We Use Playvox to mantain quality and standards in customer service and Representative .

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Review (August 2025)

Playvox equips contact centers a with cloud-native, digital-first customer service solutions for quality management, workforce management, and beyond!

Estimated Revenue (2020)

$7.4M

Total Funding

$34M

Total Employees

130

Founded

2012

Industry

Computer Software

Last Funding Date

Series B Jan 2021

Location

Sunnyvale, United States

About

Playvox: Playvox equips modern businesses & BPOs with a CS agent optimization suite for QA, performance management, coaching, learning, & motivation. Learn more!

Social Links

What is Playvox's Revenue?

Playvox's estimated revenue for 2024 is $7.4M.

What does Playvox do?

6/mo Traffic Growth

-24.50%

All Time Traffic Growth

Monthly Hits

377k

Time on Site

9.0Mins

Pages per Visit

5.0

Bounce Rate

43%

How fast is Playvox growing?

Playvox has grown by 40.7% in the last 6 months according to SimilarWeb.

How do people interact with Playvox?

Last month, Playvox received 377k visitors who spent an average of 9.0 minutes on the website and visited 5.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Playvox?

277.2k people (73%) visit Playvox directly. 51.2k (14%) people search for them in Google. Whereas, 5.6k (1%) discover Playvox through Facebook, Reddit, and YouTube. 9.1k (2%) visitors come from Playvox's email newsletters. Finally, 381.6 (0.1%) people come from affiliates and or paid referrals.

Who uses Playvox?

Playvox's top market is the Brazil and they receive 72.2k (19.1%) people.Then the 2nd is Dominican Republic with 61.4k (16.3%).The 3rd is is United States with 36.9k (9.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

Review Score

3.7/5

Total Reviews

1

Info

[email protected]

(415) 854 - 3801

Sunnyvale

Read reviews that mention

Interface and UX in Bpo

Playvox's top market is the Brazil and they receive 72.2k (19.1%) people.
Then the 2nd is Dominican Republic with 61.4k (16.3%).
The 3rd is is United States with 36.9k (9.8%).