Review (August 2025)
Pottery barn kids offers kids & baby furniture, bedding and toys designed to delight and inspire. create or shop a baby registry to find the perfect present. curbside pickup available.
35.65M
Estimated Revenue
5.58M
Website Visitors
1.3/5
Trustpilot Score
What do we know about Pottery Barn Kids?
What is Pottery Barn Kids's Revenue?
Pottery Barn Kids's estimated revenue for 2024 is $35.65M.
What does Pottery Barn Kids do?
Kids are, and have always been, the inspiration behind what we do. Pottery Barn Kids was founded in 1999 by two moms who were designing their kids' bedrooms and couldn't find comfortable, well-made pieces. Since then, it's been our mission to bring the utmost in quality, comfort, safety and style into every family's home. We're proud to offer our exclusive collection of children's furniture, bedding, decor and accessories at potterybarnkids.com and in more than 90 stores in the US and abroad. From the nursery to the playroom, our collections make it easy to make your house a home. Our Passion: We believe kids' rooms should be every bit as beautiful, stylish and personal as grown-up spaces. After all, they're setting the stage for some of life's most precious moments, from walking to talking. That's why we take great care to design furniture, bedding and storage solutions that are functional yet beautiful, problem-solving yet simple. Our Commitment: Every parent wants to feel good about what they put into their kids' rooms, so we're dedicated to creating collections that are safe and sound. Our cribs are safety tested and built from solid wood frames, and some are even GREENGUARD Gold Certified for cleaner indoor air. We also provide a large collection of 100% cotton organic bedding. Our Designs: Each of our collections and collaborations draw upon our comfortable, casual aesthetic, and are expertly crafted from the best of materials with an eye for child safety standards. For an extra-special touch, many of our products can be personalized with a name or birth date to turn it into a keepsake you'll always hold on to. Our in-house Design Specialists offer complimentary appointments in our stores, at your home or over the phone. From creating a floor plan for a nursery to finding the perfect finishing touch for a child's bedroom, no project is too big or too small.
What are the monthly traffic metrics for Potterybarnkids?
6/mo Traffic Growth
69.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
6M
Time on Site
3.7Mins
Pages per Visit
3.0
Bounce Rate
48%
How fast is Potterybarnkids growing?
Potterybarnkids has grown by 16.4% in the last 6 months according to SimilarWeb.
How do people interact with Potterybarnkids?
Last month, Potterybarnkids received 6M visitors who spent an average of 3.7 minutes on the website and visited 3.0 different pages per session. Overall, 48% of people bounce on the first visit.
How do people find Potterybarnkids?
1.9M people (33%) visit Potterybarnkids directly. 2.8M (51%) people search for them in Google. Whereas, 137.7k (2%) discover Potterybarnkids through Facebook, Reddit, and YouTube. 66.4k (1%) visitors come from Potterybarnkids's email newsletters. Finally, 178.1k (3.2%) people come from affiliates and or paid referrals.
Who uses Potterybarnkids?
Potterybarnkids's top market is the United States and they receive 5.4M (96.5%) people.Then the 2nd is Canada with 67.6k (1.2%).The 3rd is is Australia with 19.5k (0.3%).
Traffic Growth (last 6 months)
What are Potterybarnkids's ads on Google?
Google Ads
Pottery Barn Kids® | www.potterybarnkids.com
https://www.potterybarnkids.com/
Shop Eco-Friendly Furniture, Bedding & More. Exclusively At Pottery Barn Kids®. Over 1500 Items Ship Free · Your Dream Nursery · Free Design Services 1311 2nd Ave, New York, NY - (212) 879-4746 - Open today · 12:00 – 6:00 PM Sunday 12:00 – 6:00 PM Monda
Potterybarnkids.com | Pottery Barn Kids® | Official Site
https://www.potterybarnkids.com/
Pottery Barn Kids® - Official Site
https://www.potterybarnkids.com/
Shop Eco-Friendly Furniture, Bedding & More. Exclusively At Pottery Barn Kids®. Free Design Services. Quality, Comfort & Style. Room Inspiration. Your Dream Nursery. Types: Furniture, Bedding, Bath, Decor, Storage, Backpacks, Baby Gear, Beach, Gift Cards.
Keyword: kids pottery barn
Pottery Barn Kids® | Official Site
https://www.potterybarnkids.com/
Shop Quality Kids Furniture & More. Exclusively At Pottery Barn Kids®. Free Design Services. Quality, Comfort & Style. Room Inspiration. Your Dream Nursery. Types: Furniture, Bedding, Bath, Decor, Storage, Backpacks, Baby Gear, Beach.
potterybarnkids.com - Pottery Barn Kids® - Official Site
http://www.potterybarnkids.com/?Kenshoo=
Shop Eco-Friendly Furniture, Bedding & More. Exclusively At Pottery Barn Kids®. Categories: Furniture, Bedding, Decor…
What do Potterybarnkids's customers say about them?
Review Score
1.3/5
Total Reviews
51
Info
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Read reviews that mention
Molly Thompson
No longer a reputable company
Reviewed on 2021-05-01T23:15:59
All I can say is, “How the mighty have fallen.” I had an issue with an order in the past and they were amazing about fixing it,so I gave them the benefit of the doubt. I needed to return an item that arrived damaged. It had been on back order so it had taken a long time to arrive. I waited for a while and never got any kind of correspondence, so I called them. They said information was “missing” on my return (I had sent back the item and the paperwork they told me to print, so not sure what could have been missing). The rep told me she had added the information and I would receive it by April 8th. April 8th rolled around and I didn’t receive it. I called back and was told they didn’t see anything about it being sent but that they were “sure” I had been told the truth and to call back on the 16th if I hadn’t received it. I called back because it still didn’t come and was told that they hadn’t sent it; instead, they had sent an unmarked Pottery Barn gift card to replace it. That got trashed as junk mail, presumably, because no one told me that would be coming. The rep apologized and said she was going to make it right. She voided the gift card and said she was overnighting me a replacement for my item. Surprise, surprise- another lie. I waited several days and called back. Finally a rep admitted none of what I had been told was true. No one had overnighted me anything. They DID void the gift card and claimed that they refunded my money on PayPal, but I still haven’t received that, either. So they have my money, I have no clock, no gift card, and no refund. My next stop will be the BBB, but I feel like it’s important for people online to be aware of what they’ve become. Literally everyone I talked to told me one falsehood after another, just to keep me happy while I was on the phone. They have permanently lost my business and I hope you won’t give them your business, either. All they had to do was tell me the truth and refunded my money from the beginning and I would have just chalked it up to bad luck. This is inexcusable and purposeful and I am really disappointed in what they’ve apparently become.
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Brook Lyn
DO NOT PURCHASE 2-3 MONTH DELIVERY!!
Reviewed on 2021-04-28T19:11:15
Wow this place is some joke, how they are in business 65 years is beyond me. It is companies like these that give wayfair and amazon a good name.I ordered $3K worth of furniture. It has been 2 months and i keep getting emails that 1 of the 5 items is on back order... they did charge my credit card for the items that are ready to ship, but never shipped. I called because im sick of waiting, they told me the item back ordered will take 1 more month and all will ship in one order, LOL !!!! I paid for WHITE GLOVE, i purchased all STICKER PRICE no discount, this is not a way to treat a client. So i asked for a manager, it took them a good 10 minutes to find one.... She was nice enough to make a "ONE TIME EXCEPTION" and ship the items they already CHARGED ME for months back..... geee luiizzzzzzzzzzz, come'on man lets be normal here..... So she comes back on the phone, and tells me "well first available date is 3 weeks from now (WOW FUNNY, EXACTLY WHEN BACK ORDER ITEM WILL ARRIVE) and i tell her its way too far out there, she said its all i can do... i say ok fine, she then says and OH BY THE WAY IF THE BACK ORDER ITEM COMES WE WILL ADD IT TO THE DELIVERY.
So pretty much, she did absolutely NOTHING!!!!!
Anyhow, i would not buy from them again, i dont want to, they are horrible.....
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Nadia
Worst company on the planet!!
Reviewed on 2021-04-26T12:12:32
Worst company on the planet!!
Worst experience I’ve ever had with a company. Bought our daughters bed here which ended up having cracked legs and it was about to collapse over.Tried contacting Pottery Barn Kids customer service multiple times which is based in the US and had an awful experience. I have been given the run around for months, they are full of empty promises and have taken no responsibility. This is a PATHETIC EXCUSE of a company!!!!! Do yourself a favour and do not buy products from them.
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Jerry Stone
Wow wow wow stay away !!!!
Reviewed on 2021-04-26T10:06:18
Wow wow wow. I see all the reviews have the same story. Just like me. Waiting month and months.First they charge your credit card then months pass by and all I get is emails saying another month delay.
Customer service is as good as a 1 year old child. This place is one big joke they need to get with the times. How they manage to stay open I have no idea.
2 months and I did not get my order. I dropped $3k and no one helps. This is insane !!!!!
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Judie Hackerott
Worst Customer Service ever....nobody cares!
Reviewed on 2021-04-21T20:43:59
What in the world has happened to Pottery Barn Customer Service? They used to be top-notched,but have recently become the worst ever to deal with. Their customer service is horrible. I ordered a custom rocker in October 2020 and still have not received it as of April 21, 2021. The chair was ordered as a gift for my DIL who is expecting in May.
Every time I get an update, no-one can tell me for sure the status with this order. Every attempt to reach out to customer "non"-service just leaves me more and more frustrated. Their response include "a supervisor is not able to call you" (apparently their phones only work for incoming calls?,"we can't", "there is nothing more I can do", "what shows in the system is all I know" "It's only a chair, right?", and "let me transfer you to someone else" (so you are no longer my problem). I am beyond disappointed with Pottery Barn, who previously was my absolute favorite place to shop.
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Kristina Orloski
Will never buy again
Reviewed on 2021-04-07T13:26:15
I ordered a dresser and a nightstand from pottery barn kids. Initially, they double charged my account and then they kept charging and removing it (pending shipment).My furniture shipped dec 12. I didn’t get my nightstand for 2 months after that. I ordered in mid November. I have reached out to them numerous times, and their customer service is awful. I still don’t have my dresser and they refuse to send out another one even though they cannot locate my original dresser that was shipped. They never update you and you have to call for updates, but the answer is always the same. WAIT. I have been waiting for this dresser for 5 months now. This issue is still not resolved, I don’t have a dresser and I have no idea when I will get it.
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Daniel Shearly
Order never turned up and they refuse to refund me
Reviewed on 2021-03-24T12:47:03
Ordered a gift for my daughters birthday. It was dispatched quickly (yey!).. however it never got delivered and they're refusing to refund me.No response from UPS and PB so they can't refund me until they receive the returned item (which I suspect is lost from what UPS are saying). I asked PB for help via email, I sent 3 and got 0 replies. Phoning was better in the sense that I got to speak to someone but ultimately I didn't get the present in time for my daughters birthday, now I don't need it and they're refusing me a refund. Just a really dissatisfying experience
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Sally
Pottery Barn Kids has the worst…
Reviewed on 2021-03-21T12:33:12
Pottery Barn Kids has the worst customer service and management. Your inventory system is flawed badly.You are processing orders, taking consumers money and then don’t have the product. You send tracking information and there isn’t product even attached to the tracking. This is wrong to process orders and take money for merchandise you don’t have. I won’t have an Easter basket for my grandson on Easter because Pottery Barn doesn’t know how to run a proper inventory system. I would think twice before you order anything with Pottery Barn. You have lost a long time customer because you can’t deliver what you promise. I hope your families have their Easter baskets, because my grandson won’t.
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