Stress-Free Handling of a Challenging Process
Although it was unfortunate that we had to act on the rent guarantor due to our tenant stopping payment, the experience itself was handled incredibly well. Kez C was fantastic throughout — her communication was clear, timely, and reassuring. She explained the process in a way that was easy to understand and was an absolute pleasure to deal with during a stressful period. We couldn’t have asked for better support.
In today's world of property…
In today's world of property management, safeguarding your rental income is of utmost importance. RentGuarantor offers an excellent solution for covering rent, especially when a tenant does not pass the standard reference checks where traditional RentGuarantee insurance might not apply. Many sincere tenants who truly need a place to live understand their reference check failures and opt to secure their rent through RentGuarantor. I recently had to file a claim for a tenant who left much earlier than their lease's end date, and I found the claims process smooth, with the team being incredibly supportive and helpful. Maintaining an organized tenant management and documentation system certainly facilitated the process for me. Without this coverage, I would have faced a loss equivalent to at least two months of rent. I wholeheartedly recommend RentGuarantor to any prospective tenant who might not pass a reference check to ensure their rent is secured.
Very excellent and quick service
Very excellent and quick service, helping my partner and I proceed with our renting process, thank you.
Was very helpful
Was very helpful, thank you!
Great customer support
Great customer support, they were a little late in something, I called them with no wait time and they got it sorted instantly. Fairly simple, and trustworthy website.
Kez was great to work with when we had…
Kez was great to work with when we had a tenant that did not pay their full portion of rent, very communicative and kept me up to date with the process throughout.
I have to say my experience with your…
I have to say my experience with your team at Rent Guarantor has been brilliant. This is a first for me dealing with rent arrears, My tenant was arrested four months ago and is now serving time in prison. Your team dealing with my case proved to be so helpful it's untrue, especially since the communication between myself the tenant through the prison services has been very difficult plus the rent arrears have been increasing it's been challenging. To add, I've been dealing with sickness in my family that is my father has be diagnosed with stage 4 cancer. It's been very stressful indeed, I would like to say how helpful Kez has been throughout this journey with keeping my stress levels down. If you're a Landlord or agent these guys really make you feel empowered, for a change its about the Landlord/agent getting the best service. the guidance has been exceptional. I think with my particular case it's been an education process since we've both have learned so much. I would use Rent Guarantor again
I had an excellent experience with RentGuarantor
I had an excellent experience with RentGuarantor. Super helpful in getting my tenants arrears sorted out. Big thanks to Kez, she was absolutely brilliant. kez was always on the ball keeping me updated every step of the way. made the process so much smoother. If you are a landlord or agent I highly recommend RentGuarantor.
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