Review (April 2024)

Looking for the best online reputation management services? ✓ we turn customers into local advocates by building your brand's online & digital reputation.

91.35M

Estimated Revenue

1.2M

Website Visitors

3.3/5

Trustpilot Score

What do we know about Reputation?

Estimated Revenue (2020)

$91.35M

Total Funding

$117.25M

Total Employees

630

Founded

2006

Industry

Internet

Last Funding Date

Venture (Round not Specified) Aug 2019

Location

Redwood City, United States

About

Reputation: Looking for the best online reputation management services? ✓ We turn customers into local advocates by building your brand's online & digital reputation.

Social Links

Alexa Ranking: 44735

What is Reputation's Revenue?

Reputation's estimated revenue for 2023 is $91.35M.

What does Reputation do?

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. We are backed by Bessemer Ventures and Kleiner Perkins and trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com. Visit reputation.com to learn more. Need product assistance? Visit help.reputation.com

What are the monthly traffic metrics for Reputation?

6/mo Traffic Growth

-9.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

1.3Mins

Bounce Rate

55%

How fast is Reputation growing?

Reputation has grown by -10.3% in the last 6 months according to SimilarWeb.

How do people interact with Reputation?

Last month, Reputation received 1M visitors who spent an average of 1.3 minutes on the website and visited 2.0 different pages per session. Overall, 55% of people bounce on the first visit.

How do people find Reputation?

953.8k people (79%) visit Reputation directly. 99.5k (8%) people search for them in Google. Whereas, 13.9k (1%) discover Reputation through Facebook, Reddit, and YouTube. 22.3k (2%) visitors come from Reputation's email newsletters. Finally, 3.2k (0.3%) people come from affiliates and or paid referrals.

Who uses Reputation?

Reputation's top market is the United States and they receive 977.6k (81.2%) people.
Then the 2nd is United Kingdom with 113.9k (9.5%).
The 3rd is is India with 44.9k (3.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Reputation's ads on Google?

Google Ads

Reputation.com Does It Better - The #1 Business Listings Tool

https://get.reputation.com/reputation-yext/

There's really no comparison. Try Reputation.com for powerful business listings. Rank Higher. Get Better Reviews. Analyze Social Engagement. Survey Customers. Types: Healthcare, Automotive, Retail, Property Management, Restaurants.

Reputation.com Does It Better - The Most Scalable Review Tool

https://get.reputation.com/birdeye/

If you really compare, there's no comparison. Try Reputation.com for powerful reviews. Every solution we offer is built to handle 1000s of locations. Comprehensive Platform.

Tools For Property Management | Marketing and Digital Strategy‎

https://www.reputation.com/lp/ppc/property-management/

Our Integrated Platform For Property Management Offers A Complete, Customizable Solution. Reputation.com Helps Drive Increased Engagement, Retention And Satisfaction. Attract More Tenants. Outshine the Competition. Build Credibility & Trust.

Reputation Management Software - Survey Customers For...

https://reputation.com/

Reputation Has The Tools You Need To Turn Every Interaction Into A Competitive Advantage. Transform Feedback From Reviews, Likes, Listings, Comments & Clicks To...

Keyword: reputation score

Get More & Better Reviews - Manage All Yours in One Place

https://reputation.com/products/reviews-review-booster/

What do Reputation's customers say about them?

Review Score

3.3/5

Total Reviews

27

Info

Reputation.com
5 Star
75.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
15.0%
Read reviews that mention
Wayne Kangas

I had a Zoom interview with them

Reviewed on 2021-01-08T22:43:33

I had a Zoom interview with them. It was the most unprofessional thing I'd ever witnessed,I'll spare the details. They discriminated against me because I'm in a wheelchair. Steer clear of this organization.
read more
Amaris Koppelmann

Chris Barton was amazing

Reviewed on 2020-11-11T03:39:27

Chris Barton was amazing! He was very helpful.
Carl Lodge

Fantastic experience as always!

Reviewed on 2020-10-19T14:18:36

Great service from Audi Boston and Carl Lodge as always.
Laura

Buyer beware

Reviewed on 2019-11-07T15:30:41

Buyer beware. This company makes false promises. If I could rate them 0 stars, I would.It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues. Company executive to NOT care about their customers. There are other Reputation management companies out there that can do a much better job. Don't waste your money on this one.
read more
rooma patil

Optimoz IT was a very good company and…

Reviewed on 2019-06-11T13:11:04

Optimoz IT was a very good company and the team members were also good. the environment was also nice.team members help in creating and innovating new ideas and help in achieving the goals.
read more
Edward Petrou

The Jefferson at Farmingdale Plaza has…

Reviewed on 2019-02-27T21:06:38

The Jefferson at Farmingdale Plaza has an on site management office open 7 days, Sunday through Saturday.When I needed a new battery installed in my vehicle park in the underground secured garage, I called AAA for roadside assistance. The AAA technician was scheduled to arrive in approximately 30 minutes and would require building management assistance to enter the gated garage. When AAA van arrived, building management escorted the technician into the garage to the location where my vehicle was parked. New battery installed. Not your ordinary apartment living problem, but solved by a management office available to help.
read more
Jon Haskins

Reputation.com has done a great job of…

Reviewed on 2018-09-26T20:12:29

Reputation.com has done a great job of working with us and our reputation on-line.They've stayed on top of responding to reviews and posting on Social Media.
read more
Jaime

Online Reputation Management at its finest!

Reviewed on 2018-07-18T15:08:19

Paul and the Subaru Team go a step above the rest! If you're looking for a company to manage your businesses'online reputation, look no further!
read more

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