Review (August 2025)

An it service management (itsm) solution that understands what it takes to successfully manage your employee services. try solarwinds service desk for free!

35.25M

Estimated Revenue

767.47k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Samanage?

Estimated Revenue (2020)

$35.25M

Total Funding

$74M

Total Employees

46

Founded

2007

Industry

Computer Software

Last Funding Date

Series D Nov 2018

Location

Cary, United States

About

Samanage: ITIL-Certified Ticketing & Asset Mgmt. Free Trial Services: IT Ticketing, IT Asset Management, Service Catalog. Sign up for a FREE 30 day trial! 1-866-231-2704

Social Links

Alexa Ranking: 123834

What is Samanage's Revenue?

Samanage's estimated revenue for 2024 is $35.25M.

What does Samanage do?

Samanage is now SolarWinds® Service Desk. --- SolarWinds Service Desk empowers IT teams in companies of all sizes to simplify everyday tasks, better connect with employees, and drive business productivity. Powered by smart technology like automations and artificial intelligence, SolarWinds Service Desk is a market-leading, cloud-based ITSM solution built with ITIL best practices and ease of use in mind. Streamline approvals, IT asset tracking, reporting, and countless other tasks involved in a modern IT environment.

What are the monthly traffic metrics for Samanage?

6/mo Traffic Growth

5.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

767k

Time on Site

18.2Mins

Bounce Rate

28%

How fast is Samanage growing?

Samanage has grown by 18.2% in the last 6 months according to SimilarWeb.

How do people interact with Samanage?

Last month, Samanage received 767k visitors who spent an average of 18.2 minutes on the website and visited 13.0 different pages per session. Overall, 28% of people bounce on the first visit.

How do people find Samanage?

666.9k people (87%) visit Samanage directly. 12.1k (2%) people search for them in Google. Whereas, 5.1k (1%) discover Samanage through Facebook, Reddit, and YouTube. 13.3k (2%) visitors come from Samanage's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Samanage?

Samanage's top market is the United States and they receive 669.2k (87.2%) people.
Then the 2nd is United Kingdom with 25.9k (3.4%).
The 3rd is is Canada with 16.8k (2.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Samanage's customers say about them?

Review Score

3.7/5

Total Reviews

1

Info

Samanage
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Joe

5 Stars are not enough for this …

Reviewed on 2017-06-14T08:46:26

5 Stars are not enough for this product, it is absolutely amazing and for what you get it's unbelievablywell priced. This is a full ITSM tool with Microsoft 365 Dynamics integration along with many other useful integrations such as Jira, Slack, SalesForce, Okta, Citrix, AD etc and if you need any other integrations the team will help you build it using their Rest API. The Asset tracking database just plain works straight out of the box. There is minimal admin required to get this product working for you and will hit the ground running and help you to streamline your Service Desk and massively increase productivity. If there is anything at any time that anyone in your organisation doesn't understand about this product then they can from their own logon immediately ask the software support team, what XY and Z means or does and the response from the SaManage support team is almost immediate. I think the longest I've ever had to wait for a response was under a minute. That's amazing support and for my company was one of the major thumbs-up that feed back to us from the normal staff that were just logging into their portal to raise and monitor their own tickets. This full ITSM tool is refreshing to use and so easy to navigate and like already mentioned on top of their excellent support a user can also click the ? on anything they like any the software will explain what it does and how to use it. Any normal portal user (which are all FREE by the way) can instantly see what hardware has been assigned to them and raise any tickets against whatever is inventoried to them. Our Service Desk team get fully filled in tickets from the users own portals with all contact details etc they can just click on whatever hardware or software the user has and see when it was installed, what version it is, when the warranty expires etc etc etc and this alone has saved many many minutes and sometime hours spent by our team attempting to find out this information and wading through folders of data etc. This tool has made virtually everything accessible to the people who have to support our infrastructure within literally a couple of clicks. I could go on and on and on about how great this product is but go look at this for yourself. You won't regret it. I don't work for this company and it's a shame they don't do commission though as I hearty recommend their application. It has saved our company £000's in wasted staff time as mentioned above.
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