Sanity Review (August 2026)
Your destination for entertainment & pop culture collectables.
Your destination for entertainment & pop culture collectables.
What is Sanity's Revenue?
Sanity's estimated revenue is $55M.
What does Sanity do?
Your destination for entertainment & pop culture collectables.
How fast is Sanity growing?
Sanity has grown by 0.2% in the last 3 months according to SimilarWeb.
How do people find Sanity?
People visit Sanity through various channels. 100% find them through search engines.
How do people interact with Sanity?
Last month, Sanity received 287.9K visitors who spent an average of 8:29 minutes on the website and visited 4.0 different pages per session. Overall, 49% of people bounce on the first visit.
Who uses Sanity?
Sanity's top market is Australia and they receive 89% of visitors from there. The 2nd is Mexico with 2%. The 3rd is Sweden with 1%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Top Class Service…
I have to honestly say I have never had bad service from Sanity. I am really impressed how quickly orders are processed and sent out. Thank you so much. I am very, very happy!!
PERSONALLY NEVER HAD A PROBLEM
I order BluRay’s and 4K UHD BluRay’s here frequently yet never had a single problem in my many years.
An Honest Review
Just a little over 2 weeks ago I ordered 2 CD's from Sanity's online website. Now I was very surprised after the first week that I didnt recieve any shipping information. After contacting support and finding out that one of my CD's was ready to be sent out but they were waiting on stock for my 2nd one before they could ship it, I was a bit annoyed but I didn't click on separate shipping which was my own fault. The customer service staff were easy to email and get in touch with. They helped resolved the issue quite fast and since reaching out the whole way through they have been lovely to deal with. My verdict here is to be smart about how you order from their online store and keep in mind that some items take longer to ship than others. If you prefer something a bit quicker/convienent, Ebay or other online retailers are another option.
‘Backorder’ that was never ordered…
Waited from mid October to Jan for a product that they never intended on stocking. It was on ‘back order’ (which is meant to be 10-15 days) and they gave me an automatic refund on the 2nd of Jan cause they can’t fulfil the order… WHAT A WASTE OF TIME WHEN I CAN BUY THE SAME PRODUCT ON AMAZON FOR $10 MORE AND GET IT WITHIN A WEEK???
Sanity - very poor customer experience
Follow up service assistance is made to discourage you from doing so. Ordered a product in the online store and waited 20 days for any news of its pending delivery. Agent said I was told 3 times it was a back order item. I missed all 3 cautions I guess. When I tried to submit my rating, I couldn’t. Apparently when they close the chat you can’t rate the chat. My wifi is working well here so go figure. Long story short I’d advise not buying from Sanity. My invoice sent by email does not say on “back order” either. Purchase was on November 27. No call centre provided even tho there is a phone number listed. The Bot or agent chat only available during business hours. No customer service so avoid purchasing is my recommendation.
Where’s my order
Where’s my order, this website is a scam
DO NOT PRE-ORDER
Placed a pre-order for a limited release vinyl in August 2024 to be shipped December. I had to reach out in December to confirm when it would ship, and was told it wouldn't be until January. Over the next few months, they sent three identical emails to inform me that my order was on "backorder". I had to contact them again in June 2025, which they responded with the same "backorder" email. I contacted them AGAIN in November 2025 (nearly a full year after expecting the pre-order to ship), and they just refunded my order. What was the point of pre-ordering if it didn't mean anything? More importantly, what would have happened if I wasn't persistent enough to continually reach out? Would they have just held onto my $120 forever? Honestly will never buy from Sanity again and wouldn't be surprised if unfulfilled orders is the only thing keeping them afloat.
Been waiting and communicating…
I've been waiting and communicating with this company since early October for an order only to be continually told stock will be here early next week or we will get back to you within 24 hours and still no satisfaction. Absolutely disgusted with this company and I will never buy from them again
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