Review (April 2024)
The only period-proof underwear. because every person with a period deserves peace of mind. learn more!
39.4M
Estimated Revenue
809.08k
Website Visitors
2.6/5
Trustpilot Score
What do we know about Thinx Inc.?
Estimated Revenue (2020)
$39.4M
Total Funding
$26.45M
Total Employees
120
Founded
2013
Industry
Apparel Fashion
Last Funding Date
Series A Sep 2019
Location
New York, United States
About
Thinx Inc.: The only period-proof underwear. Because every person with a period deserves peace of mind. Learn more!
What is Thinx Inc.'s Revenue?
Thinx Inc.'s estimated revenue for 2023 is $39.4M.
What does Thinx Inc. do?
It's about time we start talking openly and freely about our bodies. For as long as we can remember, periods and bladder leaks have been discussed in hushed tones behind closed doors. It's time we end the stigma around these topics and create better solutions to manage leaking. From first periods to post menopause, and all the leaks in between, Thinx Inc. exists to create a healthier world through sustainable solutions to menstruation and incontinence.
What are the monthly traffic metrics for Shethinx?
6/mo Traffic Growth
-22.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
809k
Time on Site
2.2Mins
Pages per Visit
3.0
Bounce Rate
57%
How fast is Shethinx growing?
Shethinx has grown by -7.1% in the last 6 months according to SimilarWeb.
How do people interact with Shethinx?
Last month, Shethinx received 809k visitors who spent an average of 2.2 minutes on the website and visited 3.0 different pages per session. Overall, 57% of people bounce on the first visit.
How do people find Shethinx?
322.2k people (40%) visit Shethinx directly. 357.8k (44%) people search for them in Google. Whereas, 73.1k (9%) discover Shethinx through Facebook, Reddit, and YouTube. 9.7k (1%) visitors come from Shethinx's email newsletters. Finally, 22.6k (2.8%) people come from affiliates and or paid referrals.
Who uses Shethinx?
Shethinx's top market is the United States and they receive 606k (74.9%) people.Then the 2nd is Canada with 46.6k (5.8%).The 3rd is is United Kingdom with 33.8k (4.2%).
Traffic Growth (last 6 months)
What do Shethinx's customers say about them?
Review Score
2.6/5
Total Reviews
51
Info
THINX5 Star
5.0%
4 Star
15.0%
3 Star
15.0%
2 Star
15.0%
1 Star
50.0%
Read reviews that mention
Emma
Ordered from the UAE, FAST. RECOMMEND
Reviewed on 2021-05-16T14:16:04
Ordered from the UAE. Super fast shipping. Minimal import fee. Love that they're sized well,super soft and not bulky.
Ordered from Ruby Love previously. Took months, sent wrong ones and absolutely refused to exchange. They were bulky and stiff.
These are so much better. Super comfortable and soft. They're for my 12 year old. I'll definitely order more. I'm very impressed just when I was about to give up on period undies.
THANK YOU
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Jen
So disappointed
Reviewed on 2021-03-25T18:54:35
So disappointed. Bought these from a UK retailer to avoid the customs charges and within half a day of wearing them,I had bled through to my jeans. They say they hold 4 tampons worth but there’s no way this is true. The store I got them from won’t accept returns on underwear so I’m out a lot of money and they’re no where near the ‘saviour’ they were described as.
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Ki
Customs charge for the UK
Reviewed on 2021-03-25T11:06:05
I have been a loyal customer for years but my recent order had an extortionate customs charge on.I think Thinx need to do a better job of making this clear to customers. I wont be buying from them again even though I do like the pants because its just not finically viable given the customs charge. There are plenty of competitor now that are just as good and way better value.
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Sarah
Hidden UK customs charges
Reviewed on 2021-02-26T11:15:52
I placed my order on the UK version of the website that displayed prices, including shipping,in GBP and only when the payment was being processed did it change to USD. As non-sterling transactions incur a fee on my credit card, I got in touch with them straightaway. During my correspondence with customer service, I was told that I would also need to pay a customs fee "like we mention at checkout and on our website!" (yes it included a sarcastic exclamation mark).
I then provided them with screenshots of every page of the checkout process proving that there is no warning (I used the mobile site and then Apple Pay), but every answer I received said that they were sorry that I had overlooked it! Whilst they provided me with screenshots of the US website that does have these warnings, they would not acknowledge that it was not visible to me despite clear evidence.
Thankfully they did offer me a refund so I'm just waiting for that to be sent through. So, no comment on the pants, I never received them.
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Tamzin
Hidden Customs Charges, ASOS stocks them so buy them from there instead!
Reviewed on 2021-01-27T10:41:27
I ordered these over a month ago and they still haven’t arrived.
I’m in the UK and as I’ve not foundout that I will have to pay customs charges I’m just waiting to get a note from the post office or something...
They are available on ASOS so if you’re in the UK order from there instead if you order from the brand at all.
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Arlene Murray
Customs charges have really put me off…
Reviewed on 2021-01-11T19:31:27
Customs charges have really put me off ever rebuying from this company. There was no indication that I would be charged for customs.Seems snakey. They're already overpriced as it is.
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Molly Loughlan
Hidden Customs Charges
Reviewed on 2021-01-07T12:53:56
Hidden Customs Charges
Like many others here, was shocked to be charged expensive customs fees after already paying for shipping costs.I have ordered from overseas before and never received such a high cost. Three pairs of undies with a 28GBP customs fee. This should definitely been made clear upfront. Especially considering the company has obviously received complaints about this in the past. Really devious and deliberately misleading.
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Katie Lipp
Great customer service
Reviewed on 2020-12-27T22:14:41
I actually asked for a refund because the panties I ordered were not comfortable material.I'm going back to my cotton granny panties and tampons/pantiliners.
But, I'm giving this four stars because they gave me a full refund no questions asked. That is customer service!
read more
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