Review (August 2025)

75M

Estimated Revenue

10k

Website Visitors

2.1/5

Trustpilot Score

What do we know about Simple Finance?

Estimated Revenue (2020)

$75M

Total Funding

$15.29M

Total Employees

200

Founded

2009

Industry

Internet

Last Funding Date

Series C Jun 2013

Location

Portland, United States

About

Simple Finance: Simple Account servicing will transition to BBVA USA. Here’s what customers need to know about the transition.

Social Links

Alexa Ranking: 36855

What is Simple Finance's Revenue?

Simple Finance's estimated revenue for 2024 is $75M.

What does Simple Finance do?

Founded in 2009 and based in Portland, Oregon, Simple combines innovative technology, impeccable user experience and expertise in behavioral economics to help our customers spend smarter and save more. As a company, we believe that a bank that does good can also do well. We give our customers thoughtfully designed tools to help them feel confident with their money. We value curiosity, efficacy, craft and empathy and are proud to be disrupting the world of banking. We celebrate the big wins and learn from our failures. As humans, we bring our authentic selves to work everyday. We laugh a lot, we solve tough problems, we're kind to one another and we won't settle for "just OK"​. We're headquartered in Portland but have remote employees all across the country. Banking Services provided by BBVA USA, Member FDIC.

What are Simple's ads on Google?

Google Ads

Simple® Banking (2.02% APY) | Open An Account In Minutes‎

https://www.simple.com/2percent

Move $2,000 or More Into Your Savings Goal & Start Earning 2.02% APY - FDIC Insured. 40,000 Free ATMs. Simple Debit Card. Mobile Banking. Use Goals For Anything. Services: Mobile Banking, Shared Accounts, Expenses, Goals.

Simple.com | Simple® Banking 1.75% APY | No Monthly Fees

https://www.simple.com/online-banking/high-yield-accounts-lp

Start a Savings Goal & Earn 1.75% APY - FDIC Insured. A Higher Interest Rate Equals More Money. It's Simple. Simple Debit Card. Mobile Banking. 40,000 Free ATMs. Deposits FDIC Insured. Services: Expenses, Budgeting Tools, Shared Accounts, Trackable Spending.

Simple.com | Get Simple | New Account‎

https://www.simple.com/friends

Want more out of your bank? Sign up now and get $20 after your first $20 spent! ATM Finder · Apply Online Highlights: Remade With Lovely Design, Lovely Tools To Help You Save Right Inside Account

Simple.com | Simple® Banking (2.02% APY) | Apply Online Today | Earn 30x The National Average‎

https://www.simple.com/2percent

Start a Savings Goal & Earn 2.02% APY - FDIC Insured. A Higher Interest Rate Equals More Money. It's Simple. Use Goals For Anything. Simple Debit Card. 40,000 Free ATMs. Mobile Banking. Services: Expenses, Budgeting Tools, Shared Accounts, Trackable Spend

2.02% APY Online Bank Account | Apply Online Today | simple.com‎

https://www.simple.com/2percent

Your Online Bank Account Earns 2.02% APY - FDIC Insured.

What do Simple's customers say about them?

Review Score

2.1/5

Total Reviews

24

Info

Simple
5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Lauren

DO NOT TRUST SIMPLE

Reviewed on 2021-04-29T15:36:01

For over a month I have been attempting to transfer my balance out of Simple to close my account.However, the transfer functionality on both their website and app are broken, so transfers aren't possible. In addition, they now claim my non-expired debit card is "retired" so I cannot use my debit card to remove funds from an ATM. I have sent 5 support messages with zero responses. Today I called customer service, and they suggested I use cash app (which requires a functioning debit card), venmo, or paypal to transfer funds because of a "bug" in their system. This isn't a bug, it's a catastrophic failure of a banking institution in allowing customers to access their funds. I've filed a complaint with the FDIC. They're closing and transferring accounts to BBVA, but this is wholly unacceptable and I can't imagine how many people are being impacted by this right now. Unconscionable.
read more
sab jac

Simple was an absolute fantastic…

Reviewed on 2021-03-15T19:23:15

Simple was an absolute fantastic experience for me. I got Simple about a year ago but they have been banking for much longer than that.It's shame that all good things must come to an end. This was a no stress bank with a great app that helped me manage my money and had a decent interest rate for savings. Thank you Simple, it was nice.
read more
Lisa Fink

Ever since the new bank took over now…

Reviewed on 2021-03-04T23:27:56

Ever since the new bank took over now they are starting to close out accounts. I just got a notice that they CLOSED out mine.They need to shut do the bank that took over because ever time u get money in your account they say it is insufficient funds.
read more
Clayton Ray

Simple has refused to help me or lift the hold on my account

Reviewed on 2021-02-05T17:17:33

A couple of days ago, I tried checking out at the store only to find the transaction wasn't going through.I tried pulling money from the ATM, transferring money, etc. I discovered a hold has been placed on my account and I have no suspicious activity whatsoever. I created a support ticket and still have not received a response 2 days later. Yesterday (about 20 hours after the hold was enacted), I finally got a live person on the phone. They told me I was ineligible for help. To be very clear, I am ineligible for help, I cannot access my money, I cannot transfer my money, customer service hangs up on me after saying I'm ineligible for help, and they've refused to tell my why I'm ineligible. This is illegal. Their contact says that anyone is free to contact them within their business hours (which I did contact within business hours). To not offer services you offer other individuals while stating that you offer those services is illegal. For context, my account has $3,500 in it. Fortunately, I was able to stall my other invoices from being paid. If I hadn't, I'd have over $7,500 locked. I have no pending charges except for my normal bills (a few subscriptions are automatic, that amount to less than $100/mo) and the rest of my bills I manually pay (like groceries and rent). I am unable to pay rent. I'm unable to pay for my dogs surgery. I'm unable to buy groceries. Basically, I lost that $3,500 with no explanation and no solution. Up until this point, I've never had a problem. In fact, any issue was almost solved within minutes. Customer service was never rude to me. I've had holds on my account before for new transactions but only that amount. These people put a hold on ALL of my money.
read more
Drew Austin Sean

Do not bank with Simple.

Reviewed on 2020-12-31T16:00:50

Do not bank with Simple. This bank is not a progressive bank, and it is not run by people that are serious about banking.They have roughly 300 employees, and do not have much of any customer support. Simple does not communicate with its customers, and as you can see from the reviews here, they seize money. Stay away from this bank.
read more
ann grooms

I've been locked out of my account for…

Reviewed on 2020-12-30T15:55:05

I've been locked out of my account for a month now. I called a week ago and actually got ahold of someone.I explained my situation and he was very pleasent and updated all my information. Well it's now over a month and I am still locked out and I can't get ahold of anyone. I am always put on hold and it can go from 1-3hrs and still nobody picks up.
read more
John

No Longer Simple…

Reviewed on 2020-12-23T15:26:19

I have dealt with Simple for the last 9yrs up until this point in time customer service has alwaysbeen spot on with really viable vehicles for dealing with your money now for some unknown reason they have taken a low course in everything wait times for speaking with someone are super long emails go unanswered and they are now holding your hard earned money way to long to be deposited Simple has become HARD
read more
Jonathan McDonald

Two Stars For Groovy Music

Reviewed on 2020-12-22T05:27:00

Well, if I could contact someone by phone or e-mail, that would be great. If I could sign into my account,that would be great. No other permissions have been yanked, meaning, this account that I can no longer log into without a four digit pass code that can only be sent to my phone, that DID send to my phone to set the account up online, is now in fact not registering or sending the NEW (bizarrely, ALMOST everytime) four-digit code four digit code 45 minute wait time until hanging up the phone. Robot lady said 30 minutes for the wait time, and then played groovy music.
read more

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